Voodoo Dreams Casino Review
- NEW: Deposit fees for Visa & MasterCard removed
- PayPal payments for UK players
- Dedicated bonus for Voodoo Dreams Casino UK players
- Duels - Compete in slots battles against other gamers
- 600+ slots and games
- Not many promotions for existing players
- Withdrawals can take a few days to approve
Is Voodoo Dreams legit?
Voodoo Dreams is an online casino that launched in 2017 and is owned by SuprNation, an experienced operator in the gambling industry. SuprNation have a licence from the UK Gambling Commission. It’s this licence that allows Voodoo Dreams Casino to operate legally in Britain so there’s no doubt this site is legit and not a scam. But is it a good platform that’s worth playing at? Read our Voodoo Dreams Casino review for UK players to find out everything about this site.
Voodoo Dreams casino bonus
Voodoo Dreams Casino offer a first deposit bonus for new players from the UK. The current offer is:
- 100% up to £50 + 50 Real Money Free Spins
The 100% deposit bonus is a very popular offer. Whatever you deposit will also be given as bonus money, up until the maximum of £50.
Bonus terms & wagering
18+ new players only. Maximum £50 bonus. Minimum deposit: £20. Deposit Bonus wins are capped at £500. Max bet with active bonus: £2. Wagering requirement 100% match deposit bonus: 30 times sum of deposit + bonus. Winnings from Free Spins are credited as Real Money without wagering requirement. Some games may not be played with an active bonus. Games may contribute differently when wagering a bonus. Deposit Bonus expires after 30 days if wagering requirement has not been met. Free Spins expire after 3 days. One bonus allowed per person, address, device, IP. www.begambleaware.org. Full bonus terms apply
Compared to our other online casino reviews in the UK, the bonus terms and conditions at Voodoo Dreams have both good and bad parts.
The best thing is that the free spins have no wagering requirements attached. This means anything you win from the free spins will be paid as cash. We’ve listed Voodoo Dreams as one of the best casino sites with no wagering requirements because of this.
Voodoo Dreams are also a rare casino with PayPal that allow you to trigger their bonus when using this payment method. Many other sites exclude PayPal from being used – but not here.
However, a major downside is the x30 wagering requirements for the bonus money. Unfortunately, the wagering applies to both the deposit amount and bonus amount. This means you will need to wager a lot more than usual to turn the bonus money into real money that you can withdraw.
Overall, this part of our Voodoo Dreams Casino review is mixed.
Bonus code
N/A – No bonus codes are needed when playing at Voodoo Dreams Casino.
Just make sure to select the offer above when making your first deposit.
Free spins
You can only play a specific slot when using the free spins listed above.
At the time of this Voodoo Dreams Casino review, the 50 free spins can be used on the popular Book of Dead slot powered by Play’n GO.
Promotions for existing players
Standalone promotions for existing players are rare at Voodoo Dreams Casino UK. But that’s because they’ve decided to focus on other features instead.
Duels
For example, you can challenge fellow players to a slot battle. This feature is called Duels and it’s pretty unique. Very few other sites on our UK online casinos list offer anything like it so this is a good part of our Voodoo Dreams Casino review.
For each Duel, Voodoo Dreams Casino will pick out an opponent automatically. You decide on a strategy – Defensive, Balanced, Aggressive, Rage – and then every single spin counts towards the fight. The player who eliminates their opponent’s Health Points first is the winner.
Bonus Spells with XP & SP Points
Voodoo Dreams Casino have created a loyalty program where you can collect two types of points – XP (Experience) and SP (Spirit).
- Experience Points (XP): Collect XP points to increase your level for stronger Spells
- Spirit Points (SP): Collect SP points by playing games that you can use to redeem bonuses
Deposit methods
You can use the following deposit methods at Voodoo Dreams Casino in the UK:
- PayPal
- Visa
- MasterCard
- Trustly (Instant Bank Transfer)
- MuchBetter
- Paysafecard
- Skrill
- Neteller
- Ecopayz
It’s very good to see PayPal available here. Many British players use this option as you can deposit quickly and safely by logging into your account. PayPal also only partners with gambling sites that they think are credible, so this is more evidence that Voodoo Dreams is legit.
However, there are other methods available that are popular too. For example, they are an online casino that accepts Trustly which allows you to deposit using your online banking details.
We are also very happy to see that any fees for depositing with Visa or Mastercard have been removed. You can now deposit using any of the methods listed above without being charged.
Minimum deposit
The minimum deposit at Voodoo Dreams Casino UK is £10. This applies when using Trustly. For all other methods, the minimum deposit is £20.
The money will be transferred into your player account straight away so you can start to play.
Voodoo Dreams withdrawal time
If you decide to take your winnings out, the Voodoo Dreams withdrawal times vary from instant to 4 banking days once the payout request is approved. But approving the withdrawal can take a couple of days. This adds to the time considerably.
Once a withdrawal has been approved at Voodoo Dreams Casino UK, a big factor is which withdrawal method you use. Here are the average payout speeds for each option:
- PayPal: Instant
- MuchBetter: Instant
- Trustly (Bank Transfer): Instant
- Skrill: Instant
- Neteller: Instant
- Paysafecard: Instant
- Visa: 2-4 banking days
- MasterCard: 2-4 banking days
To try and get a quick payout at Voodoo Dreams Casino UK, it’s best to choose one of the faster options. This includes all the e-wallets (PayPal, MuchBetter, Skrill, Neteller, and Paysafecard). However, Voodoo Dreams are also an instant bank transfer casino UK which allows you to receive money back to your banking account quickly too.
Withdrawals via Paysafecard are also accepted. Most UK online casinos only allow you to deposit using this option. So Voodoo Dreams is a rare Paysafecard casino in the UK that allows both deposits and withdrawals.
Just remember that you must use the same method to withdraw as you used to deposit.
Overall, this part of our Voodoo Dreams Casino review is average. That’s because the speeds are far behind the fastest withdrawal casinos in the UK at the moment.
Minimum withdrawal
The minimum withdrawal amount at Voodoo Dreams is £20. This applies to all the payment methods listed above.
No fee is charged so you will receive all the money back to you account.
Slots & games
Currently, you can play 1500+ slots and games at Voodoo Dreams Casino in the UK. This is a pretty good number compared with other casino sites and will give you plenty of choice.
Most of the games are slots. This is the most popular type of game with British players. You can play slots from some of the best providers here like:
- NetEnt
- Play’n GO
- Pragmatic Play
- Quickspin
- Red Tiger
- Thunderkick
- Yggdrasil
- & more
Alongside slots, you can also play classic table games, jackpots, Slingo, video poker, and more. New games are regularly released too so the library is always growing.
This is a pretty positive part of our Voodoo Dreams Casino review.
Live casino
At the moment, Voodoo Dreams have 50+ live dealer games available for British players. This is a good amount that’s in line with most other casinos.
These games allow you to connect to video streams of real dealers to play:
- Roulette
- Blackjack
- Game Shows
- Baccarat
- & more
All live tables here are powered by Evolution Gaming and Pragmatic Play. Both are popular in the UK.
Mobile & interface
When doing this Voodoo Dreams Casino review, we used our smartphone most of the time like most players do. Our experience overall was pretty good as the site is well designed and easy to navigate around.
No Voodoo Dreams app is available. But this isn’t a problem as you can use your device’s browser to access the same site and use the same log in details. The graphics and images automatically adapt to your screen size.
All the features are available on mobile devices too. This includes bonuses, payment methods, and most games. A tiny proportion of games may only be available on desktop as they use technology that’s not compatible with mobiles. But this isn’t a big problem.
Voodoo Dreams are an independent casino in the UK. This is great as these sites are often capable of making unique features and themes. For example, SuprNation were able to create the Duels feature which cannot be found anywhere else.
Verification
As part of their licence from the UK Gambling Commission, Voodoo Dreams are required to verify the identity of all British players before allowing them to gamble.
The verification usually takes place when you sign up. It can sometimes happen automatically if they manage to match the information you provide in the sign-up form with a variety of public databases (known as a no verification casino UK).
However, even if this works, you will probably have to submit documents at some point. Some examples of documentation that you may be asked for include:
- ID documents to prove your identity and age
- A utility bill (or similar document) to prove your address
- Payment information (such as proof of deposit method and/or proof of income
Voodoo Dreams want to be a quick verification casino, so they will attempt to verify all the documentation as quickly as possible so you can start to play. However, to try and make verification easy, you can have up-to-date and clear copies of documents ready to go.
Customer support
There is no FAQ page on Voodoo Dreams Casino which isn’t good to see. Many other sites have these answers to common questions and they are a great starting point. We hope to see one added here in future.
Instead, you can contact them via:
- Live chat
However, the live chat is only available between 10am – 2am. This is disappointing as most other sites offer 24/7 support. You must be logged in to access live chat too which can be a bit annoying. Replies to emails may take a day or two.
Overall, this is a disappointing part of our Voodoo Dreams Casino review.
FAQ
Voodoo Dreams Casino review summary
Overall, we were impressed with Voodoo Dreams Casino and think it’s a good site for UK players.
They have their own very unique features – such as duelling with fellow players – which is very good to see. Creating something unique is hard to do in today’s online casino world, so this is great innovation.
Of course, they’re not perfect. The withdrawal times are particularly disappointing and there’s no 24/7 customer support.
But that’s not to say they are a bad casino. It would just be nice for them to make a few adjustments to get them closer to the top.
If you do give them a go, make sure to add to the Voodoo Dreams reviews from our readers on this page.
Source:
Total scam, I won £300 on free spins and have sent all verification documents. Still waiting to see what they come up with next as a reason not to pay out!!
Also have blocked my account which is a total [expletive] take, they have paid out before but now these issues.
I won’t be playing this site again that’s for sure!!
Hi Clare,
Sorry to hear you’ve had problems with verification at Voodoo Dreams Casino. However, all UK online casinos may need to ask for verification documents at some stage.
Are you able to send their customer support team an email? They should be able to provide guidance on the next steps.
We hope it’s all sorted out as quickly as possible.
Regards,
Casino Professor Team
Any joy? I don’t want to believe it! 😭
Played this scam site, put 9,300 pounds with them and won 51,000 pounds. Gave them my details and they haven’t gave me my winnings. I have gone to a solicitor which is going to deal with this scam site and expose why they are stealing people’s money and not giving there winnings back.
A complete crap site and I advise people to stay well clear of this cowboy site
Hi Alton,
Thanks for leaving your withdrawal review of Voodoo Dreams Casino UK. Sorry to hear that it’s not been paid out yet.
Have you contacted their customer support team? They should be able to explain the cause of the delay.
Hopefully it’s sorted out quickly for you – and many congratulations on the win!
Regards,
Casino Professor Team
Did you get your money?? Please say you got it.
Scam of the century, totally agree. This is a review of a loser or try them out and admit you feel like a clown. If you read these reviews then still go play and get robbed by them you deserve it. I’ve seen a lot of fraud scams but can’t beat these. They must be killing it. Worst thing is fools like me will still try them out. Shut them down, report them, expose the gambling commission. No way they do not know it’s a scam. Being bribed and they fine decent places for little mistakes. Of course they shouldn’t have to bribe the gambling commission like these biggest frauds on earth. Let’s take action, not just write reviews. Shut this most insane obvious scam down. They think they are all it just because they bribe the gambling commision. One day you people will listen and we will destroy these frauds. Shut them down they are [expletive] literally.
Hi Adeel,
Thanks for leaving your comment. Sorry to hear you’ve not had a good experience at Voodoo Dreams Casino.
Was there anything specific you had an issue with?
Regards,
Casino Professor Team
I won £8000, account verified. I received a text saying £45 has been accepted.. got an email 10 mins later saying “we have confiscated your winnings due to using a joint account”. They have taken the money out of my account but won’t pay into it… they even paid the £45 as a goodwill gesture but yet can’t pay out the full amount … no replies from support. Going to Citizens Advice and trading standards for help
Hi Helen,
Thanks for leaving a review comment for Voodoo Dreams.
Unfortunately, we don’t have access to your account to check the details.
Are you able to send them an email about this? They should reply to you in a few days explaining your situation.
We hope everything is resolved as quickly as possible.
Regards,
Casino Professor Team
They are scammers. After the deposit, they block the account and do not give access to the money. They come up with different stories to steal your money. Don’t play with them.
Hi Timothy,
Sorry to hear you’ve been having problems at Duelz Casino.
Have you been able to contact customer support about this? They should be able to explain why your account was blocked.
We hope everything is sorted out quickly.
Regards,
Casino Professor Team
Scammer n lier Tryin to rip me off liein to me don’t want to give me my winnin .. tel me different story’s can even get a hold off management.. for 6 weeks now
Hi Susan,
Thanks for getting in touch with us about Voodoo Dreams Casino.
Sorry to hear you’ve not had a good experience. Are you able to send them an email outlining all the problems? They should be able to provide support based on this.
We hope everything is resolved as soon as possible.
Regards,
Casino Professor Team
Having the same issue as everyone else won £500 off my bonus and can’t get a straight answer I think it’s pretty poor they cap your winnings at that amount. My balance was £1800 when I cleared wagering. If I get my money I won’t ever play there again. Casino such as slot planet & Mr Q no cap on bonus winnings and pay out rapidly a very poor customer experience.
Hi Steven,
Thanks for giving us your feedback on Voodoo Dreams.
Sorry to hear about the £1800 balance. It is one of the downsides, but the terms and conditions do state that the maximum amount you can win from their bonus is £500.
Congratulations on winning all the same, and best of luck for the future.
Casino Professor Team
Hi
I’m having a similar problem to a few people regarding the verification and withdrawal process. I spent an hour this morning going know where, I can’t get a straight answer to a straight question. Customer support can’t tell me what is outstanding and how long it is likely to take. I understand they require certain information, which I have provided but they should be able to tell me what the hold up is.
It really doesn’t inspire confidence, I think a company shows how good it is when there is a problem and I really can’t recommend this site.
Hi Paul,
Thanks for getting in touch.
Voodoo Dreams may require ID documents to fulfil their verification procedures for some withdrawals. This can be found under section 5 “Withdrawals” of their general terms and conditions. Unfortunately, there is no exact timeframe for these checks to be completed.
If you don’t receive an update shortly, you can contact customer support on how to proceed with your query next.
We hope it is resolved as soon as possible.
Regards,
Casino Professor Team
Hi Guys
Thanks for coming back to me.
What I’m finding frustrating is their verification process has taken, so far over 10 days and counting. I can’t get a straight answer to a straight question from customer services and it doesn’t inspire confidence in this platform. I can guarantee that when they eventually come back to me, they will require further information and it will probably take 3 weeks to withdraw this relatively small amount of money. I have been reading a number of reviews on this site and others and this seems like a common problem. I totally understand the need for account verification but why can other companies do it within hours.
I have been impressed with the information on your site but I do think that you should highlight the fact the the withdrawal process is a nightmare.
Regards
Paul
AVOID THIS SITE
I have been waiting over 3 weeks to withdraw £20, which isn’t actually my winnings it’s my initial deposit. I decided not to play this site as they charge you to deposit money. I understand that there is a legal obligation to be compliant but over 3 weeks to still not know what is going on and if whether there is actual a problem.
I have emailed and contacted customer support 7 or 8 times to be told that my verification is being dealt with and I would be contacted. I haven’t been contacted so I have no idea what is going on.
I have read other reviews telling a similar story, I hate to think how long it would take to withdraw a large win.
Avoid this site at all cost.
My account was verified and I was able to withdraw my winnings
Went and won a bit of money and they need to verify my account again
They’ve asked for a rediculous amount if ID you’d think I was applying for a mortgage
This has been going on for nearly 3 weeks now
They’ve even blocked my account now
Hi Suzanne,
Thanks for getting in touch with us about Voodoo Dreams.
Due to UK regulations, an online casino may need to ask for additional verification documents for some withdrawals – even if you have made a withdrawal there before. Unfortunately, this can cause delays.
Have you spoken with their customer support regarding this? They should be able to give you an update.
However, please let us know if you continue to have problems.
Regards,
Casino Professor Team
Hi
I’m still waiting for my withdrawl
They just constantly ask me for more and more info
Now they are saying I spend to much money on slots
What I do with my money is up to me
They were quick enough to let me deposit with no questions asked
Hi Suzanne,
Thanks for getting back to us – but sorry to hear you’re still having problems.
Regarding the requests for information, Voodoo Dreams may ask for these documents for verification procedures. This is stated in the general terms and conditions, most notably under section 5 “Withdrawals”. Unfortunately, there’s no exact time period for how long this can take, so we recommend contacting customer support for an update on when this can be resolved.
We hope your issues are resolved as soon as possible.
Regards,
Casino Professor Team
Hi Suzanne
How long did the verification process take?
Did you get your winnings?
Cheers
Hi Suzanne
I’m having the same problem as you but they haven’t contacted me yet, I’m being told I will be sent an email. It how been 3 Weeks
Did you just sit and wait for them to contact you or who did you chase?
Any help would be welcome
Thanks
Paul
Good site still Waiting to be verified which is painful to say the least other sites do this automatically, quick enough to take your money!
Hi Sarah,
Thanks a lot for getting in touch with us about Voodoo Dreams.
All online casinos in Great Britain need to verify their players before they can gamble. It’s one of the requirements of the Gambling Commission. This can happen automatically, like you said, but sometimes it takes a bit longer unfortunately.
We hope you are verified by now (if not, feel free to drop us another message).
Good luck with your future gaming! 🙂
Casino Professor Team
DO NOT PLAY THIS SITE IT’S A SCAM
Hi Robert,
Sorry to hear about your experience at Voodoo Dreams.
Have you contacted their customer support about the issue? They should be able to explain more.
Regards,
Casino Professor Team