*Duelz Casino Review Update* – As of May 2021, Duelz Casino UK has finally started accepting players from Great Britain – with a match bonus for new sign-ups. Read our full Duelz Casino review to know what to expect.
Duelz Casino is an online casino operated by SuprNation. Duelz Casino was launched in 2018 in several countries, but it took until 2021 for Duelz Casino UK to go live. Parts of this site are very different from other new online casinos in the UK. Very rarely do we see unique features these days so Duelz is a sure bet for something different. Make sure to read our entire Duelz Casino review, updated for October 2022, as we cover their site – along with Duelz Casino reviews direct from our readers at the end.
Duelz Casino review at a glance:
- NEW: Deposit fees removed in 2022 for Visa and Mastercard
- TESTED: Our payout approved and received in under 5 minutes
- Dedicated Duelz match bonus in UK
- Compete in slot battles versus other players
- PayPal payments
- 600+ slots and games from many providers
- One of our best online casino reviews UK
- High wagering & other unfavourable terms for the match bonus
- Few promotions for existing players
Duelz casino verification
All UK players must complete Duelz’s online casino verification. All sites on our UK online casinos list must verify their players as it’s part of their requirement. So it’s not just Duelz.
Verifying is easy to do but may require a few documents and a bit of patience. But there’s no way around it as verification is a requirement for all sites that legally operate in Great Britain.
First, you need to create a new account. Make sure to enter the correct information in the signup form.
Duelz is a potential no verification casino UK. This is when you are automatically identified without ID documents being needed. They try to do this by matching the information you provide in the sign-up form with a variety of databases. We were lucky enough for this to happen when we registered.
However, getting verified automatically does not always work. In that case, you will likely need to send in documentation to complete the verification. This may include copies of:
- ID documents (for your name and age)
- Utility bill (or another official letter confirming your address)
- Proof of payment (could be a photo of your card or screenshot of e-wallet)
Duelz Casino will try to verify the documentation as quickly as possible so you can start to play. However, to make this a quick verification casino, we advise you to send up-to-date and clear copies of documents.
You will then be notified once your account has been approved. For example, we were shown this message:
Duelz casino no deposit bonus
At the time of writing, UK players cannot get a Duelz Casino no deposit bonus.
For an alternative, you can get online casino free credit in the form of free money or free spins at a variety of other sites.
Duelz match bonus
New UK casino players can get the following Duelz match bonus for a first deposit:
- 100% up to £100 + 100 free spins
This is a classic offer in Great Britain, with many other sites offering a 100 deposit bonus. Just make sure to read the terms and conditions.
Bonus terms & wagering
18+ new players only. Min deposit: £20. Max £100 bonus. Max bet with active bonus: £2. Wagering required 100% match bonus: 30x deposit + bonus. Max win from welcome bonus: £500. 100 Free Spins are given out 20 per day on Book of Dead for 5 days in a row. Max Free Spins winnings: £100. Free Spins winnings credited as bonus money with 45x wagering & 3 days expiry. Deposit bonus & Free Spins wins are forfeited 30 days after bonus is credited if the wagering is not met. Game weighting and restrictions apply. Play Responsibly. www.begambleaware.org
The wagering requirements of Duelz Casino’s match bonus are pretty high. That’s because they apply to both the deposit + bonus. Here’s an example:
- If you deposit £50 then you’ll get £50 bonus money
- The wagering requirement applies to both these (£50 + £50 = £100).
- So the wagering requirement would £100 x 30 = £3000.
Why is this bad? Because most casinos only apply the wagering to the bonus money (which would be £50 x 30 = £1500). So in this example, you effectively need to bet double the amount to turn the bonus money into real money. The maximum amount you can win from the deposit offer is £500 too. Anything you win above this amount will be forfeited.
The free spins also have wagering which is a surprise. SuprNation’s other online casinos have removed wagering from their free spins – but not here. Unfortunately, this means Duelz has not been added to our list of best casino sites no wagering requirements. The maximum amount you can win from the free spins is £100 too.
One last problem? There’s a maximum bet of £2 when using any bonus money from either offer. This is poor as most other casinos allow you to bet at least £5. So if you prefer to play at a casino with fairer terms, you can find casinos with a no wagering no max cashout bonus below:
One good thing was that Duelz at least provides you with a wagering calculator. So you can see exactly how much you’ve wagered instead of working it out yourself. Here’s an example:
Overall, the bonus terms and wagering is one of the worst aspects of our Duelz Casino review.
But when conducting this Duelz Casino review, we took their bonus – and won with it!
As you can see, the screenshot above shows us at 98% completion of the wagering. A few minutes later we managed to complete them in full, leaving £153.78 in our account:
So although we don’t think the terms are good at all, we just happened to be very lucky to beat them.
Duelz casino bonus code
N/A – There are no bonus codes for Duelz Casino at the time of writing. Simply select the offer above when making a first deposit.
Duelz casino free spins
Just like most free spins, you are only allowed to play a certain slot game with them. At the moment, you can use Duelz Casino’s free spins to play Book of Dead.
Promotions for existing players
There aren’t many standalone promotions for existing players at Duelz Casino.
However, you will be able to compete in Duels against other players. These are basically slot battles where you play a slot machine and earn points. If you win a slot battle then you will be given starts and trophies. You can use these to unlock casino bonuses like extra bonus money or spins.
Duelz Casino UK has the following deposit methods for British players:
|Deposit method||Minimum deposit||Fee|
Duelz Casino UK launched as a PayPal casino. British players are big fans of PayPal in general, so it’s great that they could start to use it straight away. British players also like to use MuchBetter. So it was great to see Duelz becoming a MuchBetter casino too.
Visa & Mastercard deposit fees
When conducting a Duelz Casino review update in 2022, we were very happy to see that deposit fees for Visa and Mastercard have been removed.
The minimum deposit at Duelz Casino is £10 or £20. You can deposit as low as £10 when using them as a Trustly casino UK. For all other methods, the minimum amount is £20.
Some sites are much more generous, like the £5 deposit casino UK or even the £3 minimum deposit casino UK. But it’s nice to see Duelz giving an option for a tenner. Now we just need this to happen for more deposit methods.
Duelz Casino withdrawal times
The withdrawal times at Duelz Casino vary from instant up to 4 working days, after the payout has been approved. We were lucky enough to get a very fast payout as we will talk about below. But the first step is for Duelz to approve your withdrawal.
It’s important to know that all withdrawals must be approved before they are processed. Their payments team try to do this as quickly as possible. But if extra verification documents are asked for then this can cause a delay. Unfortunately, there’s no set timeframe either so you just need to wait.
Once approval has been confirmed, the time it takes to receive the payout depends on which of Duelz’ withdrawal methods you used:
|Payout method||Withdrawal time||Minimum amount|
2-4 bank days
Usually, you can only withdraw using a method that you’ve previously used to deposit. So it’s worth keeping this in mind when deciding which service to pay with – as it can impact receiving money later down the line.
In our case, we deposited via PayPal. So we requested a payout of the bonus we won above using the same method. Our request was granted at 07:55, as shown below:
Our payout was approved in a matter of minutes. It was then sent via PayPal, reaching our account at 07:59, as shown below:
In total, it took just 4 minutes to request and receive this payout. This is incredibly quick and well on par with the fast payout casinos UK currently available. We were also able to do all this without any extra verification being needed. So Duelz also happens to be one of our best casinos online to withdraw without sending any documents.
But remember that each withdrawal request is different – so this is not guaranteed to work for you. In fact, it’s not guaranteed to work for us, as we may be asked for extra documents in future. So don’t rely on these speeds. Just take it as a bonus if it happens.
The minimum withdrawal amount is £20 for all methods. This is the one slight drawback of this part of our Duelz Casino review. Because most others allow withdrawals of a lot less. This is usually £10 – but an online casino no minimum withdrawal is even possible.
Slots & games
Duelz Casino UK have 600+ slots and games that you can play. This number continues to increase each week too as new games are released.
Duelz Casino have partnered with some of the best game providers – like NetEnt, Play’n GO, Quickspin, Microgaming, and more. We hope to see more developers added over time to increase their game library even further.
Most of the 600+ games are slots. However, you can also play table games, live casino, video poker, jackpots, classic slots, and more.
You will have no problem playing at Duelz Casino mobile using your smartphone or tablet.
There’s no Duelz Casino app to download. Just use your device’s browser to access the site which will automatically adapt to your screen as you can see below
Pretty much all of the features found on desktop will be available on mobile.
There may be a handful of games that cannot be played on mobile though due to them using old technology. However, the vast majority of the game library will be playable – including all new releases.
Is Duelz Casino legit?
Duelz Casino is owned by SuprNation. They are a very experienced gaming operator which runs two other popular online casinos in the UK:
Duelz Casino is licenced by the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA) which allows them to operate legitimately. At the time of this Duelz Casino review, there were no recorded sanctions on Duelz’s UKGC licence either.
Duelz and SuprNation’s other brands operate as independent casinos UK. This means that all these sites running on their own platform. This makes it easier to create special features for players for a unique experience. This is shown with the Duels feature that we covered earlier.
If you ever have a problem while playing, you can contact Duelz Casino UK’s customer support team using the following methods:
- Live chat
You can contact live chat 24/7. Emails are generally responded too within a few days.
At the time of our Duelz Casino review, they did not have a telephone number for customer support. However, very few casinos have this. They also don’t have an FAQ section which should really be provided.
Duelz Casino UK have been accepting British players since May 2021.
However, there are plenty of countries that are restricted from playing.
These include: Afghanistan, Algeria, Angola, Bahrain, Belgium, Bulgaria, China, Cuba, Denmark, Eritrea, Estonia, Ethiopia, France, Guam, Hong Kong, Indonesia, Iran, Iraq, Ireland, Italy, Kuwait, Libya, Malaysia, Marocco, Marshall Islands, Martinique, Mauritania, Mauritius, Norfolk Island, North Korea, North Mariana Islands, Oman, Pakistan, Portugal, Puerto Rico, Qatar, Rwanda, Saudi Arabia, Singapore, Somalia, South Sudan, Spain, Sudan, Syria, Tunisia, Turkey, UAE, USA, Virgin Islands, and Yemen.
Duelz Casino review by Casino Professor
It’s very hard to find a unique online casino in the UK today, but that’s exactly what Duelz is.
You can take part in slots battles against other players to try and get bonuses and rewards. The more you win, the more you climb the leaderboard. Bigger and better bonuses and rewards will be made available the higher you climb.
There’s a good selection of slots and games on offer too. PayPal payments are also a nice addition.
Of course, the match bonus terms could be improved, and it can take a while for some withdrawals to be approved. But overall this is something very different than you’ll usually find at online casino sites.
If you do decide to play, make sure to add to our Duelz Casino reviews from readers below.
Casino Professor Team