Playzee Casino Review + Real Player Reviews
- No Deposit Bonus
- -
- First Deposit Bonus
- 100% up to £300 + 100 Spins
- Good welcome bonus
- PayPal accepted for UK players
- Over 1,000 different slots & games – with filter options
- 24/7 help
- NEW: Pay by phone deposit method removed in 2022
- High wagering (deposit + bonus)
- Spins given in batches
Playzee Casino is an online casino that launched in 2018. Playzee Casino is owned and operated by White Hat Gaming. This is a well-known operator in the online casino industry. This means there’s a wealth of knowledge behind the scenes. But how do they compare with the latest brand new online casinos? Read our full Playzee Casino review to find out.
Playzee casino bonus
All eligible new players from the UK can get the following casino welcome bonus at Playzee Casino:
- 100% up to £300
- 100 Zee Spins
Bonus terms & wagering
18+ | New players only. Min Dep £20 Max Bonus Bet £5 Offer: 100% of 1st deposit up to £300 + 100 Zee Spins on Starburst (first 10 credited on 1st deposit; rest credited at 07:00GMT at 10/day) + 500 Zee Points. Spins expire after 23:59GMT on day they’re credited. Winnings from each 10 spins capped at £50 & credited as bonus. Bonus funds expire after 30 days, are separate to Cash funds, & subject to 35x wagering of bonus + deposit amounts. Affordability checks apply Full Terms Apply. | Please Play Responsibly. | GamblingTherapy.org
This offer is interesting for a few reasons. Firstly, it is a 300 deposit bonus UK, with Playzee being one of the very few sites to offer such a high bonus at the moment.
Secondly, this is a no card details casino as deposits via Skrill and Neteller are accepted in the UK. This is quite rare as most sites don’t allow Skrill or Neteller deposits.
Unfortunately, the wagering requirements applies to both the deposit + bonus at the time of writing. Therefore, even if you follow a plan to beat wagering requirements, it will still be difficult to do.
If you take up this offer, your cash balance will be used to place any bets first. If no cash balance is available then any bets will be made using the bonus balance, on eligible games.
This means that if you win money straight away, you can make a withdrawal without having to wager anything (although you would forfeit your bonus). If you lose your first deposit, the bonus acts as a second chance for you to win.
Bonus code
N/A – There is no Playzee bonus code needed as your offer will be automatically credited.
Of course, there isn’t a Playzee no deposit bonus code either as this offer unfortunately doesn’t exist at the moment.
Free spins
As you probably guessed, free spins at Playzee Casino UK are actually called Zee Spins. However, they work in pretty much the same way.
All UK players will get the first deposit bonus spins on Starburst in batches of 10 for the same number of days. This is a bit annoying as you have to wait several days to recoup the entire bonus.
Deposit methods
You can use the following payment methods to make a deposit at Playzee Casino UK:
- Visa
- MasterCard
- PayPal
- Paysafecard
- Trustly
- Apple Pay
- Revolut
- Wise
- Skrill
- Neteller
- Manual Bank Transfer
This part of our Playzee Casino review is mixed.
The main positive is that they are a PayPal casino UK. This is great to see as PayPal is very popular with British players. They are also still a Skrill casino UK and a Neteller casino UK. A lot of other online casinos no longer accept Skrill or Neteller – so it’s good to see those options still available here.
However, during one of our Playzee Casino review updates in 2022, we noticed that you can no longer pay by phone bill via Boku. This is very disappointing as a lot of UK players like to use this method. It doesn’t look like it will be added back either – so you will need to select an alternative Pay by phone bill Boku casino if you want to use this deposit method.
Minimum deposit
The minimum deposit at Playzee Casino is £20. This is a slightly disappointing part of our Playzee Casino review as most online casinos have a lower minimum deposit – usually £10.
You will not be charged any fees for making a deposit. All deposits will be available in your player account instantly – apart from manual bank transfer which can take several working days to clear.
Playzee withdrawal times
The time it takes for you to receive a Playzee withdrawal is between 1 and 7 working days. All withdrawal requests need to be approved which often takes between 24 and 48 hours.
Your payout will then be delivered according to which method you use::
- PayPal – Instantly
- MuchBetter – Instantly
- Skrill – Instantly
- Neteller – Instantly
- Trustly – Instantly
- Apple Pay – 3 to 5 working days
- Manual Bank Transfer – 3 to 5 working days
NOTE: If extra verification documents are requested (such as proof of income) then a payout might be delayed past these times. You can contact customer support for a new timeframe.
If you want a speedy payout at Playzee then there are plenty of choices. Alongside PayPal, Playzee is also a MuchBetter casino UK and a Trustly casino UK. Both of these payment methods process payouts instantly once approved.
However, it’s strange that you cannot withdraw using debit card. So Playzee is not a popular Visa fast withdrawal casino. But it also affects other payment methods. Mastercard also cannot be used for a payout – and neither can Revolut or Wise (formerly TransferWise) as both of these use either Visa or Mastercard. So you’ll need to find an alternative Mastercard casino UK, Revolut casino UK, or Wise casino UK if you want to withdraw to these options.
Playzee withdrawal reviews
We’ve had a few players writing negative Playzee withdrawal reviews. They usually revolve around the approval stage – where Playzee need to approve the payout before processing it. They state in their terms and conditions that withdrawals will not be processed until verification checks are complete, payments have been confirmed, and that the player has complied with other terms and conditions set. It is this section that often causes delays – especially verification.
However, we’ve noted that the approval times are far behind those at fast payout casinos UK. These sites often approve the same day (unless verification checks or anything else is needed). If you would prefer to play at some of these sites instead, please see the list below:
Playzee withdrawal limit
The minimum withdrawal amount at Playzee Casino is £10. This applies for all payout methods.
Slots & games
The first thing you will notice when looking at Playzee’s games and slots is the impressive filtering system they’ve built. You can categorise the games in many different ways – such as by provider, ‘recent’, ‘A to Zee’ or different game types like video poker, table games, jackpot and more.
With over 1,000 titles in Zeegmund’s arsenal, it’s great to see this has been thought of. Although you’d expect it everywhere, not all casino sites decide to bother, unfortunately.
To help provide such a vast number of slots, there obviously needed to be several developers on board. See all Playzee Casino software providers at the beginning of this review.
Live Casino
If you’re looking to log on to Playzee’s live casino offering, there is roulette, blackjack, baccarat, poker variations, Dream Catcher and one or two other games.
The live portfolio is provided by NetEnt and Evolution Gaming.
Mobile play
There is a pretty good degree of mobile functionality on Playzee Casino’s site, which is perfect for those of you who want to play on the move. Not everyone wants to sit at their desks all day, so if you’d prefer to meet Zeegmund via smartphone or tablet then that’s easily done.
Although they have a mobile site, there is no dedicated Playzee app at this moment. To be fair, we don’t really see the need for them in this day and age – as you can still find the same level of excitement from within your device’s browser.
Playzee verification
Playzee Casino UK must verify the identity of their British players before allowing them to gamble. This is a requirement of the UK licence. All of the top 50 online casinos UK listed on Casino Professor have this licence – so all of them must complete this verification step.
It’s possible that you’ll benefit from a no verification casino UK experience. That’s because Playzee try to verify you automatically. They do this by trying to match the information you provide when signing up with publically available databases. If this works then you can start to play straight away.
But if it doesn’t work then you’ll need to verify your account manually. This will probably mean sending ID documents and other information. This documentation can include:
- An ID document to verify your identity and age
- A utility bills (or something like it) to verify your address
- Photo or screenshot of your deposit method to verify your payment
There are a few tips you can use to make this a quick verification casino UK process. Also, be aware that you may be required to provide further verification documents if you make a withdrawal. More on this below.
Customer support
Yet, that should always be a last resort after trying to work things out with Playzee Casino’s help team. They are on hand around the clock to answer your queries/try and get you out of any jams – via live chat and email.
If your problem is urgent, we highly recommend using live chat for a faster response. There is also an FAQ section under the Contact Us page for common headaches.
Is Playzee legit?
Playzee Casino is owned and operated by White Hat Gaming. This is one of the most well-known online casino operators in the iGaming industry. They have a reputation for running safe and secure online casino websites. So there’s no doubt that Playzee Casino is totally legit and not a scam.
UK licence
Playzee Casino operates legally in Great Britain. That’s because they are listed on White Hat Gaming’s licence from the UK Gambling Commission. Any online casino that wants to operate legally in Great Britain must have this licence. Alongside Playzee, White Hat Gaming list other casinos on their UK licence. Here are a few that we’ve reviewed:
FAQ
Playzee Casino review summary
Despite not being at the top of our best online casino reviews UK, our Playzee Casino review uncovered a lot of positive points.
They have a huge range of slots and games from several top-quality providers. New games are also released regularly so there’s always something different to try. You can use PayPal and Pay by Phone (Boku) to make deposits.
A few improvements could be made – especially to the wagering requirements which are very high.
But overall, this is a decent site to play at and well within our list of top 20 online casinos UK at the moment.
If you do decide to check them out, make sure to add to our Playzee Casino reviews from fellow players to let us know what you think.
Casino Professor Team
When I first joined playzee it was amazing, bonuses all the time including free spins. Withdrawals would take ten minutes and the funds would be in your bank.
But then they kept putting my account under review 3 times in a row, this took over 28 days to complete one review. Then I got my bonuses back for all of half a day then they put my account under review again, another 28 days passed and guess what they put it under review again. It’s been 4 months and not a single bonus and I can’t even claim my zee points I have earned.
Still I stuck by playzee because of its amazing speed with withdrawals. I had a lucky weekend and won over 2k, but since I won that every time I withdraw even as little as £10 it’s under review, taking over 24 hours to reach my account. I asked support if they could contact the relevant department and find out why this is happening every time now, they said they can’t so no help whatsoever, they copy and paste the same thing every time which is so annoying and frustrating.
It seems that my loyalty to playzee is worthless to them. I have been with them for over 2 years and I play every week but if this is not sorted soon I will close my account. Really let down by them.
[Username hidden]
Hi Lewis,
Thanks a lot for getting in touch with us about Playzee Casino UK.
All UK online casinos are required to check withdrawal requests before processing them. This can take a while to complete in some cases – and unfortunately, there’s no exact pattern as to when it might happen.
We recommend keeping in contact with customer support about any updates once you’ve made a withdrawal request.
Regards,
Casino Professor Team
I joined recently, and won some money. Played a bit and got higher membership level. Promising quicker payouts.
Then I made a withdrawal request, got a mail saying 24 hours and 0 minutes, as my level indicated, for the pending period. Great.
But after 30 hours, nothing happened, so I went on chat. First they claimed some problem.
Next day they claimed 48 hours, workdays, and that my mail was a “general” mail.
Eventually, after 4 days, my request was approved, and I got another mail saying 10 workdays for my money to arrive at my bank account.
As they seems to only work 5 hours a day, I may have my money in 40-50 days.
When confronted with this, they tried first to divert my conversation into something totally different.
Then they told me to accept additional time.
The year has just begun, but my money may not arrive until next year……If ever…….
So, if you have all the time in the world, this might be the casino for you.
Hi Per,
Thanks for leaving us your Playzee Casino withdrawal review.
For some withdrawals, Playzee may require additional time to check that everything is okay. This is in line with their gambling licence requirements. It’s good to hear that yours has now been approved!
Unfortunately, withdrawals via bank transfer can then take several days – as indicated. But hopefully you manage to receive yours soon.
Congratulations on your win – and we wish you all the best in future.
Casino Professor Team
I join this site and enjoyed playing i made many deposit along with withdrawal, somehow my withdrawal was pending but seems ro be disappearing.i then contacted them and was told than my bank account was not approved for my withdrawal funds,I then had to let them know how much was pending, unfortunately the amount the said i had pending was wrong,my funds was then returned back to the gaming site and I did another withdrawal along with a self exclusion, well am still waiting for my withdrawal funds..its a nice site to play but to received your winnings is challenging.
Hi Michelle,
Thanks a lot for getting in touch with us about Playzee.
We’re sorry to hear you’ve had issues making a withdrawal. Getting withdrawals can take a bit longer sometimes due to verification processes. Were you able to select a valid withrawal method the second time?
Please let us know if you continue to have problems.
Regards,
Casino Professor Team
Proceed with caution
I am one of the fortunate people that has never had a major issue with any of the gaming sites and I have enjoyed playing on line for many years. Unfortunately this came to an end last weekend with PlayZeee. The platform has a small a selection of games I recognised and the site is relatively easy to navigate. I was not pleased to see they did not have an Age of Gods game as I am a big fan of the series.
I deposited using the match bonus and proceeded to play. The bonus wasn’t matched so I started to get concerned. I decided to take a break withdraw my money and look PlayZee up over dinner.
After a quick search PlayZee appeared to be legitimate so I felt confident to carry on playing and reversed my withdrawal. In hindsight I should have dug a little deeper but I was naive and in a hurry to enjoy my night!
I should have seen the warning flags when I went to withdraw my money. As the withdrawal will not be processed until after 48 hours and you have the option to reverse your withdrawal within that time period. I normally deposit using PayPal and usually receive my money within a few hours on other sites. Which is nice as you are not forced to stick to a certain site and have the option to play the same site again or play somewhere else.
I continued to play but a good few hours later the deposit was
still not matched. I wanted to deposit again but was cautious so I contacted customer service through live chat.
Customer service were quick to respond and asked for quite a few security details which I was impressed by. I explained my situation and was advised that I was not eligible for my bonus as I had reversed my withdrawal! They than spammed the chat with cut and pastes of their terms and conditions. I went into panic fearing I had been scammed and asked to have my account closed down immediately, to which they obliged.
I sent an email to the complaints team politely asking them to rectify the matter. I received an automated response and did not hear back from them despite sending a follow up email.
I contacted customer support through chat and their blunt reply was “ You need to wait for feedback from the complaints team, they will reply accordingly”.
Despite burning through my first deposit I did enjoy playing on their platform and I would have placed another deposit, fortunately I did not. I know that people tend to complain when something goes wrong and rarely give praise when something is done well. I have been guilty of this, going forward I will write about my positive experiences on other platforms and luckily there have been many.
In my opinion it’s a real shame that a company would operate in this way. It gives the industry a bad name and is not fair to the customers who enjoy playing or the competitors that offer a good service.
If after reading this you still want to give PlayZee a go. My advice would be to proceed with caution and start with a small deposit. I would hate for someone else to go through this experience.
Hi,
Thanks for leaving your review of Playzee Casino.
The UK bonus at Playzee is forfeitable, which means that British players will use their cash balance to bet first. If no cash is available, they will then be able to play with their bonus balance on any eligible games. Therefore, this bonus acts as a second chance if players lose their first deposit. Unfortunately, the terms do state that if a cash withdrawal is made then the bonus will be revoked.
The complaints team should be able to explain more about your exact activity on the site from their email.
We hope you have a better experience in future.
Regards,
Casino Professor Team
I done 4x Depo and no Win After !!! Shame !!!!Scammers Casino !!!!!!!!! This Web should by BAN By Commision of Gambling !!!!!!
Hi,
We’re sorry to hear you’ve not had much luck at Playzee Casino. Unfortunately, this can happen at online casinos.
We hope you have better luck next time.
Regards,
Casino Professor Team
This site is a complete joke….signed up a few nights ago and deposited and received the same in bonus. Was really lucky on 1 particular slot but was using bonus money which i knew i wouldnt be able to withdraw so kept playing and upped my stake to use up said bonuses. My internet was playing up that night and I got booted out so signed back in only to find that my account was now showing my winning in my cash balance and not my bonus balance so i requested a withdrawl off £1000. It said withdrawl would sit in pending for 48hrs (which is fair i suppose) so the next day I contacted them and sent all required ID to try and speed the process up. This afternoon i received an email from them saying that “my account has been found to be in breach of clause 13 of our Significant Promotion Terms & Conditions”… in short meaning the max bet for any bonus funds is limited to £5 go over that and the funds are removed from your account, therefor me withdrawl had been cancelled and winnings had been confiscated and my deposit had been credited to my account (£230 in total as had played over a few days but left my withdrawl where it was). I contacted Live Chat as I couldnt find that clause anywhere on the website and Promo terms & conditions only went up to clause 8.5 not 13 as stated in email. The person I spoke to (Mike) couldnt find that clause and kept sending me the wrong links so in the end he told me to email support, I did and am still waiting a reply from them. Ok I wasnt happy about it all but thought I will just withdraw my deposit and steer clear of this site in future, so i set up another withdrawl for £200 but when I went to check tonight if it was still pending my account has been locked !!! again i contacted live chat to ask why and I was told by Travis that all withdrawls would go through no problem and my account had been locked as I was disputing my first withdrawl but to be honest after reading other reviews online regarding Playzee Casino tonight I am not holding out much hope of ever seeing my money again 🙁 …….please everyone steer clear of this site !!!
Hi Cols,
Sorry to hear you’ve had a bad experience at Playzee.
Unfortunately, a lot of casinos – including this one – don’t allow you to bet any more than £5 for each spin/round while completing the wagering requirements. We mention this above in the Bonus Terms section and also near the bonus itself at the top. The only surefire way to get around this is to play with a no wagering bonus instead where the winnings are paid out in cash (see our Best Casino Sites with No Wagering Requirements for more on this).
As for your pending withdrawal request, it can take a few days for your first one to go through. If you’re still having trouble in a few days then get in touch with us and we’ll look into it further.
We hope you have a better playing experience next time.
Best regards,
Casino Professor Team
DO NOT deposit here. I joined and deposited. They blocked my account even though I’ve sent in numerous forms of ID and card deposit proof. They stole my money and won’t reply to emails. STAY AWAY
Hi John,
Please could you send an email to info@casino-professor.com with your Playzee username and explain exactly what happened?
We’ll then get in touch with them ourselves to see how we can help.
Regards,
Casino Professor Team
Not to recommend. You will have the feeling to be cheated. I am wondering if they really redirect to the server og game providers or the games are fake.
Hi Robert,
Sorry to hear that you’ve not enjoyed playing at Playzee Casino.
In terms of the games, Playzee is run using the White Hat Gaming platform which is approved to offer games under their UKGC licence. This platform has integrated directly with the developers so that the games are taken from the developers’ servers to ensure no foul play.
We hope you enjoy a better experience soon, but let us know if you run into any other issues while playing here.
Casino Professor Team
Created an account here on 9th november and had quite a mixed time. Managed to win £130 on my first night and got the money fast becoz of paypal. Since deposited about 50 quid but lost it all with only a few wins. Games are decent and it seems a good casino but hoping my luck hasnt run out!
Sarah
Hey Sarah,
Thanks a lot for leaving your review of Playzee Casino.
We’re glad to hear you’re (mostly) having a good time there. Hopefully, you manage to turn your luck around soon!
Casino Professor Team
Got attracted to the £300 bonus at playzee casino but as you say the wagering is too high. So decided to skip it. GREAT DECISION!!
Managed to get a couple of big lines within the first deposit and was up £450 so cashed out. Cheers playzee!
Greetings, Johny!
It’s great to hear that you enjoyed your time at Playzee Casino – and congratulations on the big win.
We hope your lucky run continues!
Regards,
Professor
Not good casino.. maybe my fault deposit 55€ and get 110€ bonus get win 800€ after withraw they block my account and dont pay my winnings bcs i have played their another casino.. so i dont recommended this casini
Hey Teemu,
Thanks a lot for giving us your own Playzee Casino review – although we’re sad to see it wasn’t a good one!
Yep, unfortunately the high wagering requirements make this bonus tricky due to the deposit + bonus clause. Hopefully, they decide to amend this soon.
We hope you have better experiences in future!
Regards,
Professor
Stay clear of this casino – signed up, used their bonus and went through all their wagering. Came out with 216 pounds which I attempted to withdraw and they blocked my account and kept the money. I will be reporting them
Hey Stephen,
Thanks for getting in touch.
Please could you send an email to info@casino-professor.com with your Playzee username?
We’ll then ask them about it directly to see what the issue is.
Regards,
Casino Professor Team