MrQ Casino Review

MrQ Casino is an online casino that launched in 2018. MrQ is currently owned and operated by Lindar Media. Although originally a bingo site, we listed them on our site due to the strong selection of slots and the main attraction – no wagering requirements, ever! Since launching, we’ve updated this MrQ Casino review many times with the latest information. Read on to see why we think they are one of the top 20 online casinos UK at the moment!

How to start playing at MrQ Casino

Time needed: 5 minutes

All UK players must sign up and verify a new account before being allowed to play at MrQ Casino. Follow these instructions to get started.

You also need:

• Internet
• Smartphone, tablet, or computer

1. Fill in the registration form

You need to create a new account by completing MrQ Casino’s registration form. You will need to provide your name, address, date of birth, and other personal details.

2. Complete any verification

MrQ will need to verify your identity before allowing you to gamble. They try to do this automatically – but you may need to send ID documents. A verification code may also be sent to your UK mobile phone.

3. Go to make a deposit

Once your account is created and verified, you can make a deposit. MrQ provides many popular payment methods – such as PayPal, Instant Bank Transfer, debit card, and pay by phone.

4. Start playing

Any money you deposit will be available in your account instantly so you can start playing their slots and games. Good luck!

MrQ casino bonus

One of the big perks of playing at MrQ compared with our other top 50 online casinos UK is that you can get a variety of casino bonuses and bingo bonuses while playing here.

Here’s the casino deposit bonus you’ll get if you make a first deposit at MrQ Casino UK:

• 75 Free Spins
• Use our exclusive MrQ deposit promo code: SPLASH75

A minimum deposit & spend of £20 is required. Make sure to check all the terms and conditions before you play.

Bonus terms & wagering

First deposit only. Min deposit & spend £20. Max 75 spins on Big Bass Splash at 10p per spin. Spins credited upon spend of £20. Full T&Cs apply.

Full T&Cs apply

The MrQ casino bonus is a little different than most others because you are given free spins instead of extra money. However, with no wagering, it’s a nice offer – as you get to keep anything you win as cash.

It’s also exclusive for our players. We managed to negotiate directly with MrQ to get you this.

One thing to remember is that you need to spend £20 within 12 hours of making your first deposit before the offer is given to you. Most other casinos give you the bonus straight away.

But overall, the terms and conditions are very fair – giving our updated MrQ Casino review rating a nice boost.

MrQ 75 free spins

MrQ have 75 free spins in total – all where you win real money straight away (no wagering casinos).

At the time of this MrQ Casino review, you can use your first deposit free spins to play:

• Big Bass Splash slot

This slot was created by the experienced Pragmatic Play software provider – and it’s popular with British players.

MrQ promo code

SPLASH75 – Make sure to use this MrQ promo code to unlock our exclusive bonus listed above.

MrQ free bingo bonus

You can also give bingo a try if you make a first deposit. That’s because there’s the following MrQ bingo bonus available:

• Free bingo in the On the House room
• Play for £1 fixed jackpots every 10 minutes

This offer can also be renewed. That’s because the On the House bingo room is available to all players who have made a deposit within the past 30 days. So any future deposits you make will open this room again.

Promotions for existing players

Once you’ve played your way through all of the above, MrQ Casino UK have additional offers for existing players.

For example, they run standalone promotions for existing players every week which you can choose to trigger if you want to. And of course, there’s no wagering attached. So we consider these to be some of the best casino deals you can get.

MrQ promo code for existing customers

MrQ regularly send a promo code to existing players via email. So it’s worth accepting communications from them. For example, we have previously received a no deposit bonus from them in our inbox (as shown above).

All we needed to do was log in to collect them. And of course, this was a free slots keep what you win bonus thanks to their policy of no wagering.

Deposit methods

Depositing via phone at MrQ Casino

This is where our MrQ Casino review is mixed as they don’t offer many deposit methods. At the time of writing, these are the deposit methods that you can use at MrQ Casino UK:

• Visa
• MasterCard
• PayPal
• Pay by Phone
• Revolut
• Wise
• Bank Transfer

The best aspect is that MrQ is a PayPal casino. This is one of the safest ways to deposit in the online casino space. PayPal are also very strict about who they partner with, so this proves that MrQ Casino is a legit and trustworthy site.

MrQ are also a certified pay by phone casino. This means that many UK players can deposit using their mobile phone bill if they wish. This works as a pay by SMS casino – where you confirm the payment via a code sent by SMS text.

We chose to deposit via phone using SMS. We needed to verify our number before making the deposit. But it was all sorted in less than a minute.

If you are a customer of one of the following UK mobile networks then you can pay by phone at MrQ:

• EE
• 02
• 3 (Three)
• Vodafone
• GiffGaff
• Sky
• Tesco Mobile
• Virgin Mobile
• BT Mobile
• Plan.com
• Plusnet Mobile
• Lyca Mobile
• Utility Warehouse

Previously, you needed to be on one of the UK’s major mobile phone networks (EE, 02, 3, Vodafone) to pay by phone. But as of October 2022, MrQ now accepts the other networks we’ve listed too – which is a nice addition.

Besides PayPal and Pay by Phone, there’s only Visa, MasterCard, Revolut, Wise, and Bank Transfer available as alternatives. This means many of the usual casino payment methods are missing – such as Skrill, Neteller and paysafecard. This is not ideal as many players use these methods to make online casino deposits.

The minimum deposit amount at MrQ Casino is £10.

The maximum deposit amounts are:

• Visa, MasterCard, or Bank Transfer: £10,000
• PayPal: £5,500
• Pay by Phone: £30 (you can also only deposit a maximum of £240 per month using Pay by Phone).

MrQ withdrawal time

Email confirming our withdrawal’s approval

The time it takes to receive a withdrawal at MrQ ranges from a few minutes up to 5 working days. All withdrawals at MrQ need to be approved first. Withdrawals stay in pending status until this is done. It took just a few minutes for our withdrawal to be approved but this isn’t guaranteed. So it may take longer for you.

Delays can happen if extra verification is needed (more on verification below). However, we were not asked for any verification documents during our time at MrQ (yet). It was all done automatically. This meant we could benefit from an online casino no verification withdrawal at this site as we didn’t need to send any documents.

Once a withdrawal has been approved, the average time it takes to get the money depends on which method you use at MrQ:

Remember that the method you last used to make a deposit will automatically be chosen to make the withdrawal. If you used pay by phone to deposit which doesn’t accept withdrawals (like us) then you will need to register an alternative method.

Our MrQ Casino withdrawal review

Our withdrawal in our bank account within minutes

We decided to try Bank Transfer – and it was extremely quick. We had to deposit another £10 so that MrQ could verify our NatWest bank account. But customer support told us we could just withdraw that amount back out along with our winnings. We confirmed the withdrawal of just over £40, and the money was in our NatWest bank account in less than 20 minutes – including the approval time!

This confirms MrQ to be an under 1 hour withdrawal casino which is quite rare. They are also a confirmed instant bank transfer casino UK.

A few things probably helped us to receive the withdrawal in under 1 hour. For example, just over £40 isn’t that high and is less likely to require financial verification documents. We also requested the payout on a working day. Whereas you might have to wait longer on weekends or bank holidays due to slower processing times – which we did actually experience later on.

We decided to try out PayPal as our next MrQ withdrawal method. We requested the payout on a Saturday evening. It was left pending until approved early on Monday morning – which is a gap of more than 24 hours. So it seems like MrQ payouts on weekends take longer. So weekdays (or during customer support hours) seem to be the best time to request a withdrawal. Once approved, the money was in our PayPal account instantly.

Email confirming the money had entered our PayPal account in under a minute

We’ve also listed MrQ as a Visa fast withdrawal casino after confirming they accept Visa Direct. This Visa Direct is able to transfer money much faster than standard debit card transfers. At MrQ, this takes just 4 hours on average (although it can be quicker too).

But if you don’t qualify for Visa Direct or if you are using MasterCard, then these standard debit card withdrawals take 3 to 5 working days on average.

The minimum amount you can withdraw at MrQ is £10 per transaction. You can also withdraw up to £1,000 per day, £3,000 per week, and £5,000 per month. So not great if you win big.

MrQ slots

Slots & games library at MrQ

MrQ Casino’s collection of slots and games has grown hugely since they launched in 2018. They currently have 900+ slots and games available for UK players. You can easily filter through all the options using the dedicated tabs and search bar.

To be able to offer so many titles, MrQ have partnered with some of the most popular game providers:

• NetEnt
• Pariplay
• Thunderkick
• Eyecon
• High5 Games
• Blueprint Gaming
• Quickspin
• Pragmatic Play
• PearFiction Studios
• & more

At the time of this MrQ Casino review update, you can also find exclusive slots games at MrQ. This means you can only play these titles at this site so you are always able to try something a bit different than at other sites.

For other games, MrQ have added table games, jackpots, Slingo, and more. In fact, they are one of the best Slingo sites at the moment in our opinion as they have a variety of these games available. Most other sites only have a few Slingo options.

MrQ live casino

MrQ live casino gameplay on mobile

Live casino games at MrQ have been available since August 2021. They originally launched with a small selection. However, as we predicted in this review before, MrQ have since added a huge number of extra live dealer games to become a complete live casino in the UK.

The live games are provided by:

• Evolution Gaming
• Authentic Gaming
• Pragmatic Play

All live games are available to play on both desktop and mobile. We decided to use our smartphone when testing them out. The gameplay was smooth and placing bets was pretty easy (no accidental bets in the wrong places etc).

MrQ bingo

As we mentioned above, MrQ’s main focus when they launched was bingo. So there are a lot of options for this.

They have an entire section of their games library dedicated to bingo for you to choose from. Many bingo promotions are also available.

Mobile play

MrQ have done a really great job when it comes to their mobile site. It is compatible with all mobile devices and will adjust itself responsively to the device and web browser you’re using. The majority of games will be available on mobile, and you can use the same payment methods and get the same bonuses as desktop.

You can seamlessly transition between mobile and desktop devices too, picking up where you left off. For this review, we mainly used our mobile and it was very easy.

App

Logging into the MrQ app with biometrics

The MrQ app launched on Android and iOS in May 2022. You can download it from the Google Play Store and Apple App Store if you are a UK resident.

We tested the app on our Android smartphone for this MrQ Casino review. It was a pretty good experience. But in truth, there was very little difference between playing MrQ’s slots and games on the app compared with playing through our device’s web browser.

The only major benefit that we found is that you can log in using biometrics through the MrQ Casino app. But if you don’t find this necessity then we think you can skip this download and save your storage space. Our experience using mobile browser was easily good enough.

Is MrQ legit?

MrQ Casino’s score on TrustPilot

MrQ Casino is owned by Lindar Media. The Lindar Media company launched in 2014. They have a lot of experience in the industry and are known to take the safety and security of casino players incredibly seriously. They have a rigid responsible gambling policy and deploy strong encryption across the site. This ensures that MrQ is not a scam and is perfectly safe for players to join.

In October 2019, Lindar Media were awarded the “Rising Star” award for MrQ at the EGR Operator Awards 2019. This is another good indication that MrQ Casino is 100% legit and trustworthy.

MrQ’s TrustPilot also has a rating of “Excellent”, which is very rare for an online casino. Many players speak highly about their commitment to no wagering.

UK licence

Through Lindar Media’s ownership, MrQ Casino is licenced by the UK Gambling Commission. This allows the site to operate and accept casino players from the UK.

The UK Gambling Commission is one of the strictest gambling licencing bodies in the world. UK players are given a lot of protection as MrQ are required to meet the highest standards of this licence. At the time of writing, there have been no sanctions or penalties handed out to MrQ or Lindar Media by the UK Gambling Commission.

MrQ is the only active casino on Lindar Media’s UK licence too. This means they are one of the more interesting standalone casinos UK, where the casino runs on its own platform. This provides a unique experience that few other sites can offer, which our MrQ Casino review has covered in detail.

MrQ Verification time

The UK Gambling Commission requires all online gambling websites to verify the identity of British players before allowing them to play. This is known as Know Your Customer (KYC) checks. MrQ have partnered with HooYu to power their KYC experience. HooYu is a legit verification company that’s popular with many other UK online casinos – such as LeoVegas.

HooYu will try to verify your identity automatically as soon as you create a new MrQ account. They do this by attempting to match the personal information you enter in the registration form with a variety of databases. If this is successful then you can start to play right away.

We were able to benefit from instant automatic verification at MrQ when we signed up ourselves.

However, if automatic verification isn’t possible then you’ll need to send HooYu some documents to complete verification manually. They will confirm exactly what documentation is needed from you directly. But you usually need to send:

• Photo ID – Such as a valid driving licence or passport.
• Utility Bill / Bank Statement – Showing your name and address (dated within the last 3 months).

MrQ’s verification time is within 24 hours on average.

In some cases, you might be asked to prove your payment method too. This could be done by:

• Sending a screenshot of your PayPal account
• A photo of your bank card
• Verifying your mobile phone number (like we did above)

You might need to prove your source of wealth at some point. Documents such as payslips, a work contract, or another valid proof of income may be requested. This may sound excessive but the documents can be legitimate requests to complete the online casino verification UK process. All documents will be kept safely and securely.

Customer support

Confirmation that MrQ’s chat service isn’t live – with waiting times up to 1 day

The customer support options at MrQ are:

• Chat (not live)
• Email
• Post

But this is one of the very few parts of our MrQ Casino review that is disappointing.

For starters, there is no 24/7 customer support at MrQ Casino. Their team is only available between 8:00am – 8:00pm UK time between Monday and Friday (excluding bank holidays). So if you have any problems in the evening or at the weekend then you’ll have to wait until they open again to get an answer. Which is not great.

If you play when customer support is closed, you can send a message or email and wait for their reply. You can also send them a letter via post but this obviously takes several days.

You’re not guaranteed to get a quick answer during opening hours though. That’s because MrQ’s chat facility is not considered live. This means you might not be able to have a conversation with one of their agents in real-time – especially during busy hours. In fact, you could be waiting up to a day to hear back from them.

There is also no MrQ Casino contact number at the moment. So you can’t call them via phone. To be fair, most casinos don’t have a telephone contact number. So this isn’t a big shock.

A good alternative to contacting their team directly is to check MrQ’s FAQ section. This provides help for common problems and issues. It’s quite detailed too with many answers available.

But overall, customer support was the biggest fault we found when completing our MrQ Casino review. One silver lining is that we found the responses from their customer support team to be very helpful when they arrived.

MrQ Casino review summary

We don’t normally go for bingo sites as they usually have limited casino slots and games. However, MrQ is the complete opposite – with this being one of our best online casino reviews UK at the moment.

You can find a big library of slots and games from popular providers that’s always being added to. They also added live casino support in the years after launching. This shows that they’re very serious about online casino gameplay.

There are still a few issues to sort out – such as improvements to customer support and a few more payment methods – but everything else is very, very good. No wagering requirements across the site is fantastic, and the speed of our withdrawal was amazing – less than 20 minutes from requesting the money to it arriving in our account.

The site is clearly run by knowledgeable people and they even managed to win an EGR award shortly after launching.

Give them a go and don’t forget to add to the MrQ Casino reviews from our readers below to tell us what you think.

Casino Professor Team