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MrQ UK review

TOP RATING
MrQ UK
MrQ UK
5 / 5
No Deposit Bonus
EXCL: 5 Free Spins (no wager)
First Deposit Bonus
EXCL: 30 Free Spins (no wager)
Payment methods
Bank transfer, MasterCard, Pay by Phone Bill, PayPal, Revolut, TransferWise, Visa, Visa Direct
Software
Barcrest, Blueprint Gaming, Evolution Gaming, Eyecon, Inspired Gaming, Microgaming, NetEnt, Nolimit City, PearFiction, Play’n GO, Playson, Pragmatic Play, Push Gaming, Red Tiger Gaming, Skywind, Slingo

First 5 spins: Players who have successfully completed age verification will be credited 5 Free Spins on Starburst 10p per spin, no deposit required, no wagering requirements. Subsequent 30 spins: Min deposit & spend £10. Max 30 spins on Starburst at 10p per spin. Spins credited upon spend of £10. 18+ Full T&Cs Apply.

18+ | Gamble responsibly | GambleAware.org | Full T&C’s apply
Last updated
Ad disclosure
Pros
  • No wagering requirements - ever!
  • Exclusive MrQ casino bonus for our players
  • Very fast withdrawal times
  • 1000+ games from many providers
  • Exclusive slots for their players
  • Promo codes for existing players
Cons
  • Limited customer support
  • Only a few deposit methods

MrQ is an online casino that’s legit and legal for UK players. That’s because the owner Lindar Media has a licence to operate from the Gambling Commission.

MrQ is one of the best casinos in the UK at the moment because they have:

  • No wagering requirements across the site
  • Very fast withdrawals
  • Exclusive slots and games

Homepage of MrQ

MrQ casino bonus

You can get the following casino bonuses when signing up at MrQ:

  • No Deposit: 5 Free Spins
  • First Deposit: 30 Free Spins (promo code: PROF35)

For the first deposit bonus, you must wager £10 on slots within 12 hours to unlock the offer. Any wagers on live casino, table games, and a few excluded slots will not count.

Bonus terms & wagering

First 5 spins: Players who have successfully completed age verification will be credited 5 Free Spins on Starburst 10p per spin, no deposit required, no wagering requirements. Subsequent 30 spins: Min deposit & spend £10. Max 30 spins on Starburst at 10p per spin. Spins credited upon spend of £10. 18+ Full T&Cs Apply.
T&C's apply

The bonus terms and conditions at MrQ are very fair. There are no wagering requirements at all so anything you win will always be paid in cash. Very few if any UK casinos can offer the same.

The offers above are exclusive to our readers. Make sure to sign up using our links to get them as they are not available by going to the site directly.

Free spins

For all of the free spins listed above, the following conditions apply:

  • Can only be used to play the Starburst slot by NetEnt
  • Each spin is worth £0.10
  • Expire 48 hours after being credited
  • No maximum win

Promo code

Use the MrQ promo code PROF35 when making a first deposit to unlock the offer.

The no deposit bonus does not require a promo code. You just need to use our links to create and verify a new account for this to be credited to you.

Promotions

Promotion via email from MrQ Casino

You can get more promotions at MrQ Casino if you continue to play. Here are a few examples of what they can offer:

  • Free spins
  • Slot tournaments
  • Live casino rewards

As shown in the image above, some of the promotions were sent to us exclusively via email. You can choose to enable these notifications within your account.

Deposit methods

Depositing via phone at MrQ Casino

You can deposit at MrQ Casino using the following payment methods:

  • PayPal
  • Bank Transfer
  • Visa
  • MasterCard
  • Pay by Phone
  • Revolut
  • Wise

MrQ is the best PayPal casino available at the moment. You can deposit quickly and safely using this method and it’s very popular with UK players. PayPal is also very strict about who it partners with so this is further proof that MrQ Casino is a legit and trustworthy site.

The other options include Instant Bank Transfer, debit card, and pay by phone. This means many of the usual casino payment methods are missing – such as Skrill, Neteller, and Paysafecard.

Limits

The minimum you can deposit at MrQ Casino is £10. This applies to the payment methods listed above. You won’t be charged a fee either so you can play with the full amount.

The maximum deposit amounts are:

  • Visa, MasterCard, Bank Transfer, Revolut, Wise: £10,000
  • PayPal: £5,500
  • Pay by SMS: £30 per day or £240 per month (most pay by SMS casinos have these smaller limits)

MrQ withdrawal time

MrQ withdrawal approval processEmail confirming our withdrawal’s approval

The time it takes to receive a withdrawal at MrQ ranges from a few minutes up to 5 working days. All withdrawals at MrQ need to be approved first and stay in pending status until this is done. It took just a few minutes for some of our withdrawals to be approved but this doesn’t always happen. Delays can happen if extra verification is needed (more on verification below).

Once a withdrawal has been approved, the average time it takes to get the money depends on which method you use:

Payment methodMrQ withdrawal time
Visa Direct4 hours on average
PayPal4 hours on average
Bank TransferWithin 24 hours (on working days)
Visa (not Direct)3 to 5 working days
Mastercard3 to 5 working days
Revolut3 to 5 working days
Wise3 to 5 working days

It’s great to see many quick payout methods available, such as PayPal. However, MrQ are also part of the Visa Direct network which means they are a possible Visa fast withdrawal casino if you have an eligible debit card (such as a bank card issued recently).

Remember that the method you last used to deposit will automatically be chosen to make the withdrawal. The pay by phone option doesn’t accept withdrawals so you will need to use bank transfer in this case.

Our MrQ Casino withdrawal review

Our fast withdrawal at MrQ in 4 minutesOur MrQ withdrawal reached our PayPal account within 4 minutes

The fastest time we’ve received a withdrawal from MrQ was 4 minutes. This was from start to finish using PayPal. We’ve tested how quickly they payout several times with the most recent results being:

MrQ withdrawal timePayment methodDateAmount
4 minutesPayPalJanuary 2024£10
20 minutesBank TransferJune 2023£20
7 hoursPayPalFebruary 2023£25
34 hoursPayPalOctober 2023£10

These results confirm MrQ to be a possible under 1 hour withdrawal casino which is very quick. We also benefitted from these speeds using both PayPal and bank transfer, so you are not restricted to one fast payment method.

A few things probably helped us to receive the withdrawal in under 1 hour, such as:

  • Withdrawing smaller amounts which are less likely to require financial verification documents
  • Requesting the payouts on a working day (it took 36 hours for us on a weekend)

Remember that fast withdrawals are not guaranteed to happen. Just consider them an added benefit if they do.

Limits

The minimum amount you can withdraw at MrQ is £10 per transaction. This applies to all the payment methods listed above.

No fees are charged either so you will receive the full amount.

Slots & games

MrQ Casino's slots & games librarySlots & games library at MrQ

MrQ Casino’s collection of slots and games has grown hugely since the site launched in 2018. They currently have 1000+ slots and games available for UK players. You can easily filter through all the options using the dedicated tabs and search bar.

To be able to offer so many titles, MrQ has partnered with some of the most popular game providers:

  • NetEnt
  • Pariplay
  • Thunderkick
  • Eyecon
  • Blueprint Gaming
  • Quickspin
  • Pragmatic Play
  • PearFiction Studios
  • & more

At the time of this MrQ Casino review update, you can also find exclusive slot games at MrQ. This means you can only play these titles at this site so you are always able to try something a bit different than at other sites.

For other games, MrQ has added table games, jackpots, Slingo, and more. They are one of the best Slingo sites at the moment as they have a variety of these games available whereas most other sites only have a few Slingo options.

Live casino

MrQ live casino gameplayMrQ live casino gameplay on mobile

You can find 80+ live dealer games at MrQ. This is a pretty good number compared with other sites so you should easily be able to find something to play.

The types of live games include:

  • Roulette
  • Blackjack
  • Game Shows
  • Sic-bo
  • Poker variations
  • & more

All of the titles are powered by Evolution Gaming, Pragmatic Play, and Authentic Gaming. These are all popular providers of live games.

All live games are available to play on both desktop and mobile. We decided to use our smartphone when testing them out. The gameplay was smooth and placing bets was pretty easy (no accidental bets in the wrong places etc).

Bingo

Library of bingo games at MrQ

MrQ also has an entire library of bingo games for their UK players. As shown in the image above, there are different prices for entry with a variety of prizes available.

At certain times, MrQ may also run dedicated promotions for their bingo games which you can enjoy. These can be found within your account.

Mobile & interface

MrQ has done a great job when it comes to the mobile site. It’s compatible with all mobile devices and will adjust itself responsively to the device and web browser you’re using. The majority of games will be available on mobile, and you can use the same payment methods and get the same bonuses as desktop.

You can seamlessly transition between mobile and desktop devices too, picking up where you left off. For this review, we mainly used our mobile and it was very easy.

App

MrQ Casino app biometrics login

Logging into the MrQ app with biometrics

The MrQ app launched on Android and iOS in May 2022. You can download it from the Google Play Store and Apple App Store if you are a UK resident.

We tested the app on our Android smartphone for this MrQ Casino review. It was a pretty good experience. But in truth, there was very little difference between playing MrQ’s slots and games on the app compared with playing through our device’s web browser.

The only major benefit that we found is that you can log in using biometrics through the MrQ Casino app. But if this isn’t a necessity then you can skip the download and save your storage space. Our experience using mobile browser was easily good enough.

Is MrQ legit?

MrQ Casino's TrustPilot score of "Great"MrQ Casino’s score of “Great” on TrustPilot

MrQ Casino is owned by Lindar Media, a company based in the UK that launched in 2014. They have a lot of experience in the industry and are known to take the safety and security of casino players very seriously. They have a rigid responsible gambling policy and deploy strong encryption across the site. This ensures that MrQ is not a scam and is perfectly safe for players to join.

MrQ’s TrustPilot also has a rating of “Great”, which is very good for an online casino. Many players speak highly about their commitment to no wagering. This is another good indication that MrQ Casino is 100% legit and trustworthy.

MrQ's EGR 2021 AwardMrQ won Slot Operator of the Year at the EGR Awards 2021

Since launching the site in 2018, MrQ has won a variety of awards including:

  • EGR Awards 2021 – Slot Operator of the Year
  • EGR Awards 2019 – Rising Stars

Overall, they are high up on our list of the top 20 online casinos UK at the moment.

UK licence

Through Lindar Media’s ownership, MrQ Casino is licenced by the UK Gambling Commission. This licence allows the site to operate and accept casino players from the UK.

The UK Gambling Commission is one of the strictest gambling licensing bodies in the world. UK players are given a lot of protection as MrQ are required to meet the highest standards of this licence.

MrQ is the only active casino on Lindar Media’s UK licence too. This means they are one of the more interesting standalone casinos UK, where the site runs on its own platform. This allows them to create custom features and designs more easily to bring players a more unique experience than at other casinos.

MrQ Verification time

The UK Gambling Commission requires all online gambling websites to verify the identity of British players before allowing them to play (known as Know Your Customer (KYC) checks).

MrQ tries to verify your identity automatically when creating a new account (no verification casino). If this is successful then you can start to play right away.

If automatic verification isn’t possible then you’ll need to send some documents to complete the verification manually. You usually need to send copies of:

  • Photo ID – Such as a valid driving licence or passport.
  • Utility Bill / Bank Statement – Showing your name and address (dated within the last 3 months).

The average time it takes MrQ to verify your documents is within 24 hours. However, make sure to upload clear and recent copies only, or else they might be rejected.

Customer support

Information on MrQ's customer support

Confirmation that MrQ’s live chat service is not available 24/7

If you need help then the best place to start is MrQ’s FAQ section. You can find answers to common problems and issues here. It’s quite detailed too with many answers available.

If you need to speak with an agent then the customer support options at MrQ are:

  • Live chat
  • Email

But there is no 24/7 customer support at MrQ Casino. Their live chat team is only available between 8:00am – 11:00pm UK time each day. It’s also quite difficult to find the live chat option as it’s hidden within the FAQs, and they prefer you to email them instead. So this is not great.

FAQ

MrQ UK summary

Overall, MrQ is one of the best online casinos around in the UK. The biggest benefit is no wagering requirements across their site – so you’ll always win cash while playing here. No tricky terms like at other sites!

The fact that one of our withdrawals was paid out within minutes is also very good. All players prefer to get access to their winnings as quickly as possible, and it doesn’t get much faster.

You’ll find a big library of slots and other games from many of the UK’s most popular providers. This library is always growing with new releases from these providers, so you won’t have any difficulty finding something to play.

The main problem at MrQ is the customer support. They are not available 24/7 and live chat is difficult to find within the FAQs. They also prefer contact via email which can mean waiting several days for an answer. Hopefully this will be improved in future.

But despite this one downside, this is one of our best online casino reviews in the UK. If you do give them a go then make sure to add to the MrQ Casino reviews from our readers on this page.

MrQ UK Reviews from players

This is the stupidest online casino.

They take your money, no problem if you lose 10,000 or 100000. As soon as you start winning a little bit, they will need all these documentation to be verified 20 times.

They have verified my account six times. They are still not happy with my documents.

Just making stupid excuses to delay payment

Hi B Habibi,

Sorry to hear you’ve had problems with verification at MrQ Casino.

All UK gambling sites are required to verify their players. Sometimes this can happen multiple times and with different documents.

Are you able to contact their customer support? They should be able to explain what the problem is regarding your documents.

We hope everything is resolved quickly.

Regards,

Casino Professor Team

❌STAY AWAY❌ Signed up yesterday and deposited £40. Then I won £110, tried to withdraw it and it said 2-3 working day to receive it. In the meantime I sent in a pic of passport, proof of address and bank statement. I then received an email saying they are applying a £500 a month deposit limit on my account. Today I deposited another £50 and won £160. Again I tried to withdraw it, then it logged me out of my account and when I tried log back in it would not let me. Then I received an email saying that I am self excluded until 2026 and this was a duplicate account, therefore they are refunding my deposits. How can this be after accepting all my deposits and even after receiving confirmation that I can deposit up to £500 a month. It was all good when I was spending my money then the tables turned when I won more that I deposited. Worst site ever, no phone number to speak to anyone and rude staff on the live chat. Stay away from these robbing gits

Hi Sharon,

Thanks for telling us about your experience.

Unfortunately, we don’t have access to your account details.

Are you able to contact customer support again? They should be able to give you more information about your account’s status.

Regards,

Casino Professor Team

I think this is a totally bad website. Hopefully it is not a scam. I can’t log in because it is saying error 404. How are we so stupid people? It is clearly a cheeky site. And I’ve given them all my details.

Hi Gheorghe,

Sorry to hear you’ve had problems accessing MrQ.com.

We’ve just tried the site ourselves and it’s working for us. It’s possible that the site was down for a short time yesterday.

Can you try it now? Let us know if you still can’t get access.

Regards,

Casino Professor Team

no its not scam site but they are thiefs winnings are withheld and they use all means to keep the money that people win they have no compasion and even when you sent all ids they will find fault

I have been waiting 7 days now for my account to be verified and for my withdrawals. I don’t know why I keep getting put back in the queue when they have emailed me – and I get told to wait another 3 days. Can you explain please.

Hi Linda,

Thanks for getting in touch with us about MrQ Casino UK.

There are many reasons why your account validation may be taking a while. Unfortunately, we don’t have access to your account ourselves to check.

We recommend speaking to MrQ via their chat service. They should be able to provide an update for you.

Regards,

Casino Professor Team

dont expect your money as they will find a fault so as not to pay you

Played through 70 pound in 20p spins and no bonus. Plus they close my account for using their timeout tool.

Hi Angela,

Thanks for getting in touch with us.

Sorry to hear you’ve not had much luck while playing. As online slots are games of chance, there’s no guarantee that you’ll end up winning – or even triggering the slot’s bonus features. It’s completely down to luck.

Also, MrQ are required to follow any timeout limits that are set on your account.

Regards,

Casino Professor Team

I have won £11000 last week, the bank card I used was lost so I had a replacement, I have sent phone bill, old card and new card info , statements etc , driving licence and utility bill. Nobody to get in touch with, when will I receive my money

Hi Katie,

Thanks for leaving your MrQ Casino withdrawal review.

Sorry to hear you’ve been having trouble.

Are you able to contact MrQ’s customer support team? Unfortuately, this is not a live chat service at the moment – so you might have to wait a few hours to get an answer. But they should be able to explain more about your withdrawal status.

Congratulations on your win,

Casino Professor Team

It’s same scenario happened to me and after checked my bank statement, they mentioned you playing more than you affording therefore, they closed my MRQ account and my deposit is been on hold for last three weeks

Hi there. I withdrew £8575 in total. I haven’t gotten any information back. And the customer service takes really long to reply as well. I used to live at room 4.421, now I moved to room 2.209 recently around May. I have a tenancy agreement to prove that I lived in both of the rooms. Why is my account limited? I can’t deposit nor withdraw money.

Hi,

Thanks for getting in touch about MrQ Casino.

Sorry to learn of your withdrawal issues.

We recommend contacting MrQ’s customer support directly. They should be able to explain more about your account’s status.

We hope everything gets sorted out quickly.

Regards,

Casino Professor Team

Won’t pay my withdrawal

It’s absolutely ridiculous, I opened an account and to deposit money I used my husband’s PayPal by accident as it’s on my phone. I won and tried to withdraw, now they are not giving me my money which is over £3500. So this company is a joke – if you win, they don’t pay. I realised I used my husband’s PayPal which I told them straight away. That’s why I tried to withdraw then using my bank details. Now you are saying you won’t pay out, not even my deposit back which is £500. Don’t know how you keep running, it’s absolutely ridiculous. I’m going to take this further if I don’t receive all my money. This site has really bad reviews, I should have checked before hand. Just want my money, over £3500. Please give me my money or I’m taking this further with legal action if I have to.

Hi Lisa,

Thanks a lot for getting in touch with us.

Sorry to hear you’ve been having trouble withdrawing. Unfortunately, it does say in MrQ’s terms and conditions that you must use a payment method that’s in your name to deposit.

We recommend getting in touch with MrQ’s customer support team so they can guide you on your next steps.

We hope everything is resolved as soon as possible.

Regards,

Casino Professor Team

I’m not happy I won never got paid ask them call me on chat no reply also can’t log in on my account

Hi Rhoda,

Thanks for leaving your comment.

Have you sent MrQ’s customer support team an email about this? They should be able to explain your account’s status.

Regards,

Casino Professor Team

I’ve emailed you ,I’ve tried live chat constantly no one there , I made a withdrawal on 19th april and my bank hasn’t received it and it’s not in my MrQ account so can someone tell me where its gone

Hi Margaret,

Sorry, but we are not MrQ themselves. We are a comparison site that compares UK online casinos.

Unfortunately, they do not currently offer 24/7 customer support. However, when contacting their live chat ourselves, we received a reply by the next day at the latest.

They should be able to explain the current status of your withdrawal. We hope everything gets sorted out soon.

Regards,

Casino Professor Team

been waiting nearly 7 days for money I’ve won live chat load crap.it takes em a day to reply no contact numbers it a scam people stay away

Hi Danny,

Sorry to hear you’ve had problems withdrawing at MrQ.

Unfortunately, their live chat team isn’t available 24/7 at the moment – so it can take a while to receive a reply.

However, when they do respond, they should be able to explain why your payout has been delayed.

We hope the withdrawal is processed soon – and congratulations on your win.

Regards,

Casino Professor Team

still no winnings ftom the 3rd of march mr q says they sent bank the winnings the bank saying they haven’t received nothing who ya guna believe scam site

Hi Danny,

Thanks for getting back to us. Sorry to hear your withdrawal is still pending.

It could be that the payment has been sent but has been delayed being delivered to your bank. Hopefully you’ll receive it soon. If not, you can check back in with customer support to see what the next steps are.

Regards,

Casino Professor Team

Best app ever

Hi Amyilou,

Thanks for leaving your comment about MrQ. We’re glad to hear you enjoyed your experience!

Let us know if you have any other comments in future.

Casino Professor Team

Scam u need to deposit

Hi Marcus,

Thanks for getting in touch with us about MrQ.

Sorry to hear you’re having trouble getting their no deposit bonus. It should be given out as soon as you verify your UK mobile number under your account settings (verification is one of the requirements for this bonus, as explained in the terms and conditions).

If you continue to have problems, please contact MrQ’s customer support for guidance – as we don’t want you to miss out!

Best of luck,

Casino Professor Team

Honestly think this is the best new site in years. Usually have to put up with rubbish bonuses in U.K. with like 90 times wagering…not the real money your given here as it should be!!

Few more games and they will be my number 1. Thats my only problem at the mo…

Hi Tommy,

That’s great to hear! 😀

MrQ has certainly been a popular choice with players – and no wagering has almost certainly helped. Hopefully, they can continue to add more slots (and maybe payment methods) to make it even better.

Thanks for leaving us your review of MrQ, and let us know if you have any further comments.

Good luck with your gaming!

Casino Professor Team

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