MrQ
First 5 spins: Players who have successfully completed age verification will be credited 5 Free Spins on Starburst 10p per spin, no deposit required, no wagering requirements. Subsequent 30 spins: Min deposit & spend £10. Max 30 spins on Starburst at 10p per spin. Spins credited upon spend of £10. 18+ Full T&Cs Apply.
18+ | Gamble responsibly | GambleAware.org | Full T&C’s apply- No wagering requirements ever!
- Exclusive MrQ bonus
- PayPal payments
- Fast withdrawal times
- Exclusive slots
- Limited customer support
MrQ casino review
In this review of MrQ we’re going to take a closer look at what this casino owned and operated by Lindar Media offers to UK players. MrQ was established in 2018 and originally it started as a bingo site. Over time it has evolved and become one of the top casinos in the UK.
It has a valid license from the UK Gambling Commission and currently only operates within the UK. Customers from other countries aren’t accepted.
We consider MrQ to be one the best UK casinos because:
- No wagering requirements across the site
- Very fast withdrawals
- Exclusive slots and games
- The best PayPal casino currently
MrQ has been quite a popular choice among our players they have left positive MrQ reviews. You will find the player reviews after our review from the comment section.
MrQ casino bonus
You can get the following casino bonuses when signing up at MrQ:
- No Deposit: 5 Free Spins
- First Deposit: 30 Free Spins (promo code: PROF35)
Bonus terms & wagering
First 5 spins: Players who have successfully completed age verification will be credited 5 Free Spins on Starburst 10p per spin, no deposit required, no wagering requirements. Subsequent 30 spins: Min deposit & spend £10. Max 30 spins on Starburst at 10p per spin. Spins credited upon spend of £10. 18+ Full T&Cs Apply.T&C's apply
There are no wagering requirements at all at MrQ. This means anything you win will always be paid in cash.
To unlock the first deposit bonus, you must deposit using promo code PROF35 and wager £10 on slots within 12 hours. Any wagers on live casino, table games, and a few excluded slots will not count.
Both offers above are exclusive to our readers. Make sure to sign up using our links to get them as they are not available by going to the site directly.
For all of the free spins, the following conditions apply:
- Can only be used to play the Starburst slot by NetEnt
- Each spin is worth £0.10
- Expire 48 hours after being credited
- No maximum win
Promotions
You can get more promotions at MrQ Casino if you continue to play. Here are a few examples of what they can offer:
- Free spins
- Slot tournaments
- Live casino rewards
As shown in the image above, some of the promotions were sent to us exclusively via email. You can choose to enable these notifications within your account.
Deposit methods
You can deposit at MrQ Casino using the following payment methods:
- PayPal
- Instant Bank Transfer
- Visa
- MasterCard
- Pay by Phone
- Revolut
- Wise
PayPal is the most popular option with many players as you can deposit quickly and safely. PayPal is also very strict about who it partners with so this is further proof that MrQ is a legit and trustworthy site.
The minimum deposit at MrQ Casino is £10 for all payment methods. You won’t be charged a fee either so you can play with the full amount.
The maximum deposit is:
- Visa, MasterCard, Bank Transfer, Revolut, Wise: £10,000
- PayPal: £5,500
- Pay by SMS: £30 per day or £240 per month (most pay by SMS casinos have these smaller limits)
MrQ withdrawal time
The time it takes to receive a withdrawal at MrQ ranges from a few minutes up to 5 working days. All withdrawals at MrQ need to be approved first which took just a few minutes for some of our withdrawals. However, delays can happen, especially if extra verification is needed.
Once a withdrawal has been approved, the average time it takes to get the money depends on which method you use:
| Payment method | MrQ withdrawal time |
|---|---|
| Visa Direct | 4 hours on average |
| PayPal | 4 hours on average |
| Bank Transfer | Within 24 hours (on working days) |
| Visa (not Direct) | 3 to 5 working days |
| Mastercard | 3 to 5 working days |
| Revolut | 3 to 5 working days |
| Wise | 3 to 5 working days |
The minimum withdraw at MrQ is £10 for all payment methods. No fees are charged either so you will receive the full amount.
Our MrQ Casino withdrawal review
Our MrQ withdrawal reached our PayPal account within 4 minutes
The fastest withdrawal for us at MrQ is 4 minutes. This was from start to finish using PayPal. We’ve tested how quickly they payout several times with the most recent results being:
| MrQ withdrawal time | Payment method | Date | Amount |
|---|---|---|---|
| 4 minutes | PayPal | January 2024 | £10 |
| 20 minutes | Bank Transfer | June 2023 | £20 |
| 7 hours | PayPal | February 2023 | £25 |
| 34 hours | PayPal | October 2023 | £10 |
These results confirm MrQ to be a possible under 1 hour withdrawal casino which is very quick. We also benefitted from these speeds using both PayPal and bank transfer, so you are not restricted to one fast payment method.
Slots & games
Slots & games library at MrQ
MrQ has 1000+ slots and games available for UK players. These titles have been developed by popular game providers such as:
- NetEnt
- Pariplay
- Thunderkick
- Eyecon
- Blueprint Gaming
- Quickspin
- Pragmatic Play
- PearFiction Studios
- & more
Most of the games are online slots and MrQ has a few exclusive slots for their players only. You can also find table games, jackpots, Slingo, and more
You can easily filter through all the options using the dedicated tabs and search bar to find what you want to play.
Live casino
MrQ live casino gameplay on mobile
You can play 80+ live dealer games at MrQ that are powered by Evolution Gaming, Pragmatic Play, and Authentic Gaming.
The types of live games include:
- Roulette
- Blackjack
- Game Shows
- Sic-bo
- Poker variations
- & more
Bingo
MrQ also has an entire library of bingo games for their UK players. As shown in the image above, there are different prices for entry with a variety of prizes available.
At certain times, MrQ may also run dedicated promotions for their bingo games which you can enjoy. These can be found within your account.
Is MrQ legit?
MrQ is a completely legit online casino with a licence from the Gambling Commission. This allows the site to operate legally within Britain.
MrQ is owned by Lindar Media, a UK-based company. It is a completely independent casino, meaning it’s the only casino that Lindar Media runs.
MrQ Verification time
The UK Gambling Commission requires all online gambling websites to verify the identity of British players before allowing them to play (known as Know Your Customer (KYC) checks).
MrQ tries to verify your identity automatically when creating a new account (no verification casino). If this is successful then you can start to play right away.
If automatic verification isn’t possible then you’ll need to send some documents to complete the verification manually. You usually need to send copies of:
- Photo ID – Such as a valid driving licence or passport.
- Utility Bill / Bank Statement – Showing your name and address (dated within the last 3 months).
The average time it takes MrQ to verify your documents is within 24 hours. However, make sure to upload clear and recent copies only, or else they might be rejected.
Customer support
Confirmation that MrQ’s live chat service is not available 24/7
If you need help then the best place to start is MrQ’s FAQ section. You can find answers to common problems and issues here. It’s quite detailed too with many answers available.
If you need to speak with an agent then the customer support options at MrQ are:
- Live chat
But there is no 24/7 customer support at MrQ Casino. Their live chat team is only available between 8:00am – 11:00pm UK time each day. It’s also quite difficult to find the live chat option as it’s hidden within the FAQs, and they prefer you to email them instead. So this is not great.
FAQ
MrQ UK summary
MrQ is one of the best online casinos around in the UK overall. The biggest benefit is no wagering requirements across their site – so you’ll always win cash while playing here. Our withdrawals were often paid out in minutes, and there’s a big library of slots and games popular providers.
The main downside at MrQ is the customer support. It is not available 24/7 and live chat is difficult to find within the FAQs. They also prefer contact via email which can mean waiting several days for an answer.
But despite this, MrQ is high up on our list of the top 20 online casinos UK at the moment.
If you play, make sure to add to the MrQ Casino reviews from our readers on this page.
This is the stupidest online casino.
They take your money, no problem if you lose 10,000 or 100000. As soon as you start winning a little bit, they will need all these documentation to be verified 20 times.
They have verified my account six times. They are still not happy with my documents.
Just making stupid excuses to delay payment
Hi B Habibi,
Sorry to hear you’ve had problems with verification at MrQ Casino.
All UK gambling sites are required to verify their players. Sometimes this can happen multiple times and with different documents.
Are you able to contact their customer support? They should be able to explain what the problem is regarding your documents.
We hope everything is resolved quickly.
Regards,
Casino Professor Team
❌STAY AWAY❌ Signed up yesterday and deposited £40. Then I won £110, tried to withdraw it and it said 2-3 working day to receive it. In the meantime I sent in a pic of passport, proof of address and bank statement. I then received an email saying they are applying a £500 a month deposit limit on my account. Today I deposited another £50 and won £160. Again I tried to withdraw it, then it logged me out of my account and when I tried log back in it would not let me. Then I received an email saying that I am self excluded until 2026 and this was a duplicate account, therefore they are refunding my deposits. How can this be after accepting all my deposits and even after receiving confirmation that I can deposit up to £500 a month. It was all good when I was spending my money then the tables turned when I won more that I deposited. Worst site ever, no phone number to speak to anyone and rude staff on the live chat. Stay away from these robbing gits
Hi Sharon,
Thanks for telling us about your experience.
Unfortunately, we don’t have access to your account details.
Are you able to contact customer support again? They should be able to give you more information about your account’s status.
Regards,
Casino Professor Team
I think this is a totally bad website. Hopefully it is not a scam. I can’t log in because it is saying error 404. How are we so stupid people? It is clearly a cheeky site. And I’ve given them all my details.
Hi Gheorghe,
Sorry to hear you’ve had problems accessing MrQ.com.
We’ve just tried the site ourselves and it’s working for us. It’s possible that the site was down for a short time yesterday.
Can you try it now? Let us know if you still can’t get access.
Regards,
Casino Professor Team
no its not scam site but they are thiefs winnings are withheld and they use all means to keep the money that people win they have no compasion and even when you sent all ids they will find fault
I have been waiting 7 days now for my account to be verified and for my withdrawals. I don’t know why I keep getting put back in the queue when they have emailed me – and I get told to wait another 3 days. Can you explain please.
Hi Linda,
Thanks for getting in touch with us about MrQ Casino UK.
There are many reasons why your account validation may be taking a while. Unfortunately, we don’t have access to your account ourselves to check.
We recommend speaking to MrQ via their chat service. They should be able to provide an update for you.
Regards,
Casino Professor Team
dont expect your money as they will find a fault so as not to pay you
Played through 70 pound in 20p spins and no bonus. Plus they close my account for using their timeout tool.
Hi Angela,
Thanks for getting in touch with us.
Sorry to hear you’ve not had much luck while playing. As online slots are games of chance, there’s no guarantee that you’ll end up winning – or even triggering the slot’s bonus features. It’s completely down to luck.
Also, MrQ are required to follow any timeout limits that are set on your account.
Regards,
Casino Professor Team
I have won £11000 last week, the bank card I used was lost so I had a replacement, I have sent phone bill, old card and new card info , statements etc , driving licence and utility bill. Nobody to get in touch with, when will I receive my money
Hi Katie,
Thanks for leaving your MrQ Casino withdrawal review.
Sorry to hear you’ve been having trouble.
Are you able to contact MrQ’s customer support team? Unfortuately, this is not a live chat service at the moment – so you might have to wait a few hours to get an answer. But they should be able to explain more about your withdrawal status.
Congratulations on your win,
Casino Professor Team
It’s same scenario happened to me and after checked my bank statement, they mentioned you playing more than you affording therefore, they closed my MRQ account and my deposit is been on hold for last three weeks
Hi there. I withdrew £8575 in total. I haven’t gotten any information back. And the customer service takes really long to reply as well. I used to live at room 4.421, now I moved to room 2.209 recently around May. I have a tenancy agreement to prove that I lived in both of the rooms. Why is my account limited? I can’t deposit nor withdraw money.
Hi,
Thanks for getting in touch about MrQ Casino.
Sorry to learn of your withdrawal issues.
We recommend contacting MrQ’s customer support directly. They should be able to explain more about your account’s status.
We hope everything gets sorted out quickly.
Regards,
Casino Professor Team
Won’t pay my withdrawal
It’s absolutely ridiculous, I opened an account and to deposit money I used my husband’s PayPal by accident as it’s on my phone. I won and tried to withdraw, now they are not giving me my money which is over £3500. So this company is a joke – if you win, they don’t pay. I realised I used my husband’s PayPal which I told them straight away. That’s why I tried to withdraw then using my bank details. Now you are saying you won’t pay out, not even my deposit back which is £500. Don’t know how you keep running, it’s absolutely ridiculous. I’m going to take this further if I don’t receive all my money. This site has really bad reviews, I should have checked before hand. Just want my money, over £3500. Please give me my money or I’m taking this further with legal action if I have to.
Hi Lisa,
Thanks a lot for getting in touch with us.
Sorry to hear you’ve been having trouble withdrawing. Unfortunately, it does say in MrQ’s terms and conditions that you must use a payment method that’s in your name to deposit.
We recommend getting in touch with MrQ’s customer support team so they can guide you on your next steps.
We hope everything is resolved as soon as possible.
Regards,
Casino Professor Team
I’m not happy I won never got paid ask them call me on chat no reply also can’t log in on my account
Hi Rhoda,
Thanks for leaving your comment.
Have you sent MrQ’s customer support team an email about this? They should be able to explain your account’s status.
Regards,
Casino Professor Team
I’ve emailed you ,I’ve tried live chat constantly no one there , I made a withdrawal on 19th april and my bank hasn’t received it and it’s not in my MrQ account so can someone tell me where its gone
Hi Margaret,
Sorry, but we are not MrQ themselves. We are a comparison site that compares UK online casinos.
Unfortunately, they do not currently offer 24/7 customer support. However, when contacting their live chat ourselves, we received a reply by the next day at the latest.
They should be able to explain the current status of your withdrawal. We hope everything gets sorted out soon.
Regards,
Casino Professor Team
been waiting nearly 7 days for money I’ve won live chat load crap.it takes em a day to reply no contact numbers it a scam people stay away
Hi Danny,
Sorry to hear you’ve had problems withdrawing at MrQ.
Unfortunately, their live chat team isn’t available 24/7 at the moment – so it can take a while to receive a reply.
However, when they do respond, they should be able to explain why your payout has been delayed.
We hope the withdrawal is processed soon – and congratulations on your win.
Regards,
Casino Professor Team
still no winnings ftom the 3rd of march mr q says they sent bank the winnings the bank saying they haven’t received nothing who ya guna believe scam site
Hi Danny,
Thanks for getting back to us. Sorry to hear your withdrawal is still pending.
It could be that the payment has been sent but has been delayed being delivered to your bank. Hopefully you’ll receive it soon. If not, you can check back in with customer support to see what the next steps are.
Regards,
Casino Professor Team
Best app ever
Hi Amyilou,
Thanks for leaving your comment about MrQ. We’re glad to hear you enjoyed your experience!
Let us know if you have any other comments in future.
Casino Professor Team
Scam u need to deposit
Hi Marcus,
Thanks for getting in touch with us about MrQ.
Sorry to hear you’re having trouble getting their no deposit bonus. It should be given out as soon as you verify your UK mobile number under your account settings (verification is one of the requirements for this bonus, as explained in the terms and conditions).
If you continue to have problems, please contact MrQ’s customer support for guidance – as we don’t want you to miss out!
Best of luck,
Casino Professor Team
Honestly think this is the best new site in years. Usually have to put up with rubbish bonuses in U.K. with like 90 times wagering…not the real money your given here as it should be!!
Few more games and they will be my number 1. Thats my only problem at the mo…
Hi Tommy,
That’s great to hear! 😀
MrQ has certainly been a popular choice with players – and no wagering has almost certainly helped. Hopefully, they can continue to add more slots (and maybe payment methods) to make it even better.
Thanks for leaving us your review of MrQ, and let us know if you have any further comments.
Good luck with your gaming!
Casino Professor Team