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Jackpot.com UK review

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Jackpot.com UK
Jackpot.com UK
4.8 / 5
No Deposit Bonus
-
First Deposit Bonus
EXCL: Bet £15 - Get 50 Free Spins (no wager)
Payment methods
Bank transfer, Boku, Ecopayz, MasterCard, Neosurf, Neteller, Pay by Phone Bill, PayPal, Paysafecard, Revolut, Skrill, TransferWise, Trustly, Visa
Software
Blueprint Gaming, Eyecon, Inspired Gaming, Microgaming, NetEnt, Playtech, Pragmatic Play, Red Tiger Gaming, Slingo

18+. New Players only. Minimum deposit £15. Must spend a minimum of £15 on Qualifying Games within 48 hours of first deposit being made to get 50 Free Spins on Bigger Bass Bonanza. Free Spins have no wagering requirements. Max win of £100 from these Free Spins. T&Cs apply.

18+ | Gamble responsibly | GambleAware.org | Full T&C’s apply
Last updated
Ad disclosure
Pros
  • Exclusive bonus for our UK readers (no wagering)
  • Withdrawal time under 10 minutes
  • 1000+ slots & games
  • Range of popular payment methods
  • £5 minimum withdrawal
Cons
  • No 24/7 customer support
  • A few major game providers missing

Jackpot.com is completely legit for British players to join. The owning company Lottomatrix Operations Ltd has a licence from the UK Gambling Commission which allows it to legally operate this site in Great Britain.

Jackpot.com is one of the top online casinos in the UK currently with a range of quality features:

  • Bonus with no wagering requirements
  • Withdrawals processed very quickly
  • Bet on lotteries around the world

Read our full Jackpot.com UK review to find out what this site has to offer.

Jackpot.com UK homepage

Jackpot.com welcome bonus

You can get the following Jackpot.com welcome bonus as a new UK player:

  • Bet £15 – Get 50 Free Spins
  • No wagerering on winnings!

This casino deposit bonus is exclusive for our players who make a first deposit. You must create an account using our links in order to get this offer. Further promotions are available for existing players.

Bonus terms & wagering

18+. New Players only. Minimum deposit £15. Must spend a minimum of £15 on Qualifying Games within 48 hours of first deposit being made to get 50 Free Spins on Bigger Bass Bonanza. Free Spins have no wagering requirements. Max win of £100 from these Free Spins. T&Cs apply.
T&C's apply

For this bonus, Jackpot.com is a no wagering casino which means anything you win is paid as real money straight away.

They are one of the best PayPal casinos available at the moment as you can trigger the bonus above with PayPal.

The free spins can be used to play the Bigger Bass Bonanza slot. The only downside is that there’s a maximum win of £100 from the bonus.

Deposit methods

You can use the following payment methods to deposit at UK Jackpot.com:

  • PayPal
  • Visa
  • Mastercard
  • Trustly (Instant Bank Transfer)
  • Paysafecard
  • Boku (Pay by Phone)
  • Skrill
  • Neteller
  • Ecopayz
  • Neosurf
  • Revolut
  • Wise

There are many options available here that are popular with UK players. PayPal is a good example but Jackpot.com is also an online casino that accepts Trustly. Through Trustly, you can deposit straight from your online banking immediately. This also confirms them to be an instant bank transfer casino.

The minimum deposit at Jackpot.com is £10. This applies to all deposit methods and no fee is charged for making a deposit.

Jackpot.com withdrawal time

The time it takes to receive a withdrawal from Jackpot.com is between a few minutes and 6 business days on average. For us, we received our Jackpot.com withdrawal in under 10 minutes.

All payouts need to be approved by the casino first. This usually takes 24 hours or less but can take longer in some cases. Once your withdrawal has been approved, the time it takes to receive your payout from UK Jackpot.com depends on which method you use:

  • PayPal: Within 24 hours
  • Trustly (Instant Bank Transfer): Within 24 hours
  • Skrill: Within 24 hours
  • Neteller: Within 24 hours
  • Ecopayz: Within 24 hours
  • Neosurf: Within 24 hours
  • Visa: 1-3 business days
  • Mastercard: 1-3 business days
  • Revolut: 1-3 business days
  • Wise: 1-3 business days

The minimum withdrawal at Jackpot.com is £5 for all payment methods. If you request anything smaller then you may be charged a fee.

Our Jackpot.com withdrawal review

Jackpot.com withdrawal time

We tested how fast withdrawals were completed at Jackpot.com and the entire process took less than 10 minutes.

As you can see in the image above, the timeline went like this:

  • Payout requested at 11:25
  • Money in our PayPal account at 11:32 from Lottomatrix (Jackpot.com’s parent company)

This is one of the fastest times around and easily confirms Jackpot.com as an under 1 hour withdrawal casino UK.

Slots & games

Jackpot.com UK slots

You can play 1000+ slots and games at Jackpot.com in the UK. This includes slots, table games, scratch cards, and more which you can easily filter by in the game library.

All of the games are provided by popular game developers such as:

  • Pragmatic Play
  • NetEnt
  • Microgaming
  • Red Tiger
  • Quickspin
  • Blueprint Gaming
  • & a few more

However, there are a few major game providers missing such as Play’n GO.

Live casino

Jackpot.com UK live casino

You can play 60+ live casino games at UK Jackpot.com. You can select which game you want to be connected to a video stream of a real dealer to start playing.

At the moment, Jackpot.com have a variety of popular live casino games available like:

  • Blackjack
  • Roulette
  • Baccarat
  • Game Shows
  • & more

All live casino games are provided by Playtech.

Lotteries

UK Jackpot.com lotteries

Jackpot.com is well-known for online lotteries. You can legally bet on lotteries from around the world using this site. A few popular examples include:

  • EuroMillions
  • Powerball
  • Irish Lotto
  • & more

Most other online casinos do not allow you to bet on the lottery so this is a rare and unique feature.

Verification

VIDEO: Signing up at Jackpot.com UK with no verification documents

Gambling sites in the UK must verify the identity of their players. This is a requirement set by the UK Gambling Commission so all sites on our top 50 online casinos UK list must do this.

Jackpot.com is a potential no verification casino UK which means they will try to verify you automatically by looking for a match of your personal information.

However, automatic verification is not guaranteed to work so you might need to send ID documents that prove your name, age, and address. A few examples of common documents are:

  • Driving licence
  • Passport
  • Utility bill (in your name)
  • Bank statement

You must send verification documents to Jackpot.com when requested. This is part of their terms and conditions.

Jackpot.com will then attempt to verify these documents manually. In some cases, this can take only a few minutes. This makes them a possible quick verification casino UK.

Customer support

UK Jackpot.com FAQ's

You can contact Jackpot.com’s customer support team using the following methods:

  • Live chat
  • Facebook Message
  • Email
  • Phone

Unfortunately, customer support is not 24/7. Instead, it’s only available between 10am – 10pm UK time. So you will only be able to live chat, Facebook message, and call during these hours. Emails will be responded to within 24 hours in most cases.

Is Jackpot.com UK legit?

Jackpot.com is operated by Malteset company Lottomatrix Operations Ltd as a standalone casino UK. They have a licence from the Gambling Commission which allows them to legally operate in Great Britain.

The Gambling Commission are very careful to vet each applicant to make sure they are safe and secure. So there’s no doubt that UK Jackpot.com is totally legit and not a scam.

Jackpot.com UK summary

Jackpot.com is one of the best online casinos in the UK at the moment thanks to a range of quality features.

Our withdrawal time of under 10 minutes was very quick and they have a range of payment methods that are popular with UK players. There’s also a good library of games plus the ability to bet on lotteries which very few other sites offer.

Customer support isn’t available 24/7 which is a downside. A few major game developers are also missing.

But overall, they are one of our top 20 online casinos UK at the moment.

If you do give them a go, make sure to leave your own Jackpot.com UK review on this page to let us know what you think.

Jackpot.com UK Reviews from players

Unreliable Gambling Company with NO Player Protections
Steer Clear: Unreliable Gambling Company with Limited Player Protections

Looking for a safe and responsible gambling experience?
Look elsewhere.

This company demonstrates a concerning disregard for player safety and well-being.

Here’s a breakdown of the red flags:

Ignored Safer Gambling Request: Despite clear regulations, they removed my deposit limit after I requested a responsible £20 per week limit.(Resulting in a larger loss than just £20,which is a breach of safer gambling by them) This raises serious questions about their commitment to player protection.

Non-Existent Complaints Process: Their terms and conditions claim a complaints process, but in reality, there seems to be none. This lack of transparency is a major red flag.

Dismissive of Player Concerns: My detailed complaint with evidence went completely ignored. When I contacted customer support with detailed evidence of this request, they dismissed my complaint entirely, claiming I had no deposit limits set beforehand. This not only contradicts my records but also highlights a troubling disregard for player well-being and a breach of safer gambling. I proactively requested a deposit limit of £20 per week two hours before making a large deposit which UK.jackpot told me had been set prior to the large deposit.

Despite receiving confirmation of the £20 per week limit, no limit was actually applied and my previous £20 per month limit had been removed entirely allowing a unlimited amount to deposit.

My attempt to address this discrepancy with customer support resulted in them dismissing my complaint entirely.

This incident raises serious concerns about uk.jackpot’s commitment to responsible gambling practices. Players should be able to trust that their deposit limit requests are taken seriously. This shows a troubling disregard for player issues.

If you prioritize responsible gambling and value clear communication, avoid this company altogether.

Hi Callum,

Thanks for contacting us.

Unfortunately, we don’t have any access to your account at Jackpot.com. You can contact their customer support to leave feedback about your experience.

Regards,

Casino Professor Team

I won £2,000 on Tuesday 19/9. I applied for withdrawal immediately and received a response to say it would be paid within 72 hours.. nothing! When I contacted them they said 5 days. Still nothing. I am assured by Support that I will get my Winnings, but no-one is responding to my emails. It’s now 30/9 and I’ve still got nothing. I really don’t know what to do as the phone is unanswered and emails unreplied to. They don’t need any documents from me to prove my eligibility to play so there’s no reason for the delay.

Hi Samantha,

Thanks a lot for leaving your review of Jackpot.com.

Sorry to hear there’s been a delay processing your withdrawal. Are you able to contact their support team using live chat? You should be able to speak to someone in real time who can give you an update.

We hope it’s sorted out for you as quickly as possible – and congratulations on your win!

Regards,

Casino Professor Team

Cart login wellbeing check yes iam happy

Hi Ellie,

Thanks for getting in touch with us about UK Jackpot.com.

Have you been able to resolve your login issue? If not, you can contact their customer support team for guidance.

Regards,

Casino Professor Team

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