Jackpot.com Review UK

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Jackpot.com review
No Deposit Bonus
First Deposit Bonus
EXCL: Bet £15 - Get 50 Free Spins (no wager)
Payment methods
Bank transfer, Boku, Ecopayz, MasterCard, MuchBetter, Neosurf, Neteller, Pay by Phone Bill, PayPal, PaysafeCard, Revolut, Skrill, Trustly, Visa, Wise
Blueprint Gaming, Eyecon, Inspired Gaming, iSoftbet, Microgaming, NetEnt, Playtech, Pragmatic Play, Quickspin, Red Tiger Gaming
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4.9 / 5

Jackpot.com is a UK online casino that launched in 2016. The UK Jackpot.com site is currently owned and operated by Lottomatrix Operations Ltd. They have a big presence in the online lottery world. But they also have several online casino slots and games for British players. How do they compare against other UK online casinos? Read our full Jackpot.com review – updated in March 2023 – to find out.

Homepage of Jackpot.com

UK Jackpot.com review in a nutshell:

Pros ✔

  • EXCLUSIVE: Jackpot.com welcome bonus for our UK readers (no wagering)
  • TESTED: Jackpot.com withdrawal time of under 10 minutes
  • 1000+ slots & games
  • Range of popular payment methods
  • £5 withdrawal limit
  • One of our top 20 online casinos UK

Cons ✘

  • No 24/7 customer support
  • A few major game providers missing

Jackpot.com welcome bonus

You can get the following Jackpot.com welcome bonus as a new UK player:

  • Bet £15 – Get 50 Free Spins
  • No wagerering on winnings!

This casino welcome bonus is exclusive for our players who make a first deposit. You must create an account using our links in order to get this offer.

18+. New Players only. Minimum deposit £15. Must spend a minimum of £15 on Qualifying Games within 48 hours of first deposit being made to get 50 Free Spins on Bigger Bass Bonanza. Free Spins have no wagering requirements. Max win of £100 from these Free Spins. T&Cs apply.

Full T&Cs apply

You can’t get a no deposit bonus at UK Jackpot.com at the time of writing.

Bonus terms & wagering

Every casino deposit bonus on our site has bonus terms and conditions. Usually these are full of difficult requirements. But the Jackpot.com casino bonus terms and conditions are very fair.

One of the best parts of our UK Jackpot.com review is to see them as a no wagering casino.

No wagering bonuses are great because winnings are paid as real money straight away! This is a rare feature that most other sites do not offer.

The minimum deposit and spend of £15 is slightly higher than the usual £10 – but it’s not a huge issue.

The one slight downside is that there’s a maximum win of £100 from the Jackpot.com casino bonus. But in truth, it’s very unlikely that you’d win as much as that anyway.

Jackpot.com free spins

At the time of this Jackpot.com review, you could use your free spins to play:

  • Bigger Bass Bonanza slot

This is a popular online slot game by Pragmatic Play. They are a leading casino software provider whose games are popular with British players.

Unlike most other free spins offered by UK casinos, these payout real money as winnings immediately. Again, this is a rare feature not found at most other sites.

Promo code

N/A – You do not need a UK Jackpot.com bonus code to unlock the offer listed above.

However, the offer is exclusive to our readers – so you must sign up using our links to get it.

Promotions for existing players

Jackpot.com's notifications setting for promotions

Once you’ve used your Jackpot.com casino bonus, they have extra promotions for existing players. We recommend switching on notifications for these promotions if you are interested. This can be done in your account settings as shown above.

At the time of this Jackpot.com review, we saw slot tournaments and other offers within our account. However, there wasn’t a huge selection of promotions for existing players.

Deposit methods

You can use the following payment methods to make a deposit at UK Jackpot.com:

  • PayPal
  • Visa
  • Mastercard
  • Trustly (Instant Bank Transfer)
  • MuchBetter
  • Paysafecard
  • Boku (Pay by Phone)
  • Skrill
  • Neteller
  • Ecopayz
  • Neosurf
  • Revolut
  • Wise

It’s great to see that there are many popular payment methods available.

The most popular payment method with UK casino players is PayPal, which you can use here. In fact, we’ve chosen Jackpot.com as one of our best online casinos that accepts PayPal at the moment.

However, they have more options too. For example, they are an instant bank transfer casino which allows British players to deposit immediately from their bank account. This is also gaining in popularity.

Minimum deposit

The minimum deposit at Jackpot.com is £10. This applies to all deposit methods.

No fee is charged for making a deposit and your money will be available to use instantly.

Overall, this is a pretty good section of our Jackpot.com review.

Jackpot.com withdrawal time

The time it takes to receive a withdrawal from Jackpot.com is between a few minutes and 6 business days on average. When doing this review, our Jackpot.com withdrawal time was under 10 minutes from start to finish (see more below).

But remember that all payouts need to be approved by the casino first. This usually takes 24 hours or less if your account is verified. However, it’s possible that approval may take up to 72 hours if some cases.

Once your withdrawal has been approved, the time it takes to receive your payout from UK Jackpot.com depends on which method you use:

  • PayPal: Within 24 hours
  • Trustly (Instant Bank Transfer): Within 24 hours
  • MuchBetter: Within 24 hours
  • Skrill: Within 24 hours
  • Neteller: Within 24 hours
  • Ecopayz: Within 24 hours
  • Neosurf: Within 24 hours
  • Visa: 1-3 business days
  • Mastercard: 1-3 business days
  • Revolut: 1-3 business days
  • Wise: 1-3 business days

Our Jackpot.com withdrawal review

Our Jackpot.com withdrawal time

To try and get a more accurate timeframe, we tested how fast withdrawals were completed at Jackpot.com ourselves.

As you can see in the image above, the timeline went like this:

  • Payout requested at 11:25
  • Money in our PayPal account at 11:32 from Lottomatrix (Jackpot.com’s parent company)

So the entire withdrawal process took less than 10 minutes for us overall.

This is one of the fastest times around and easily confirms Jackpot.com as an under 1 hour withdrawal casino UK. These sites are understandably very popular as players can get access to their winnings very quickly.

Of course, our account was verified which makes a big difference. If your account isn’t verified then it might take longer to approve your payout.

We also used PayPal which is one of the fastest options that Jackpot.com has. If you use a slower method then the money might take longer to reach your account.

Minimum withdrawal

The minimum withdrawal at Jackpot.com is £5 without a fee being charged. If you request a payout smaller than 5 pounds then you may be charged a fee.

This applies to all withdrawal methods.

Slots & games

At the time of our Jackpot.com review, there were 1000+ slots and games you can play as a UK player. The majority of these games are slots with a variety of features. For example, Jackpot.com is one of our Megaways casinos UK as they offer a good selection of slots with the Megaways feature.

The slots are provided by the following game developers:

  • Pragmatic Play
  • NetEnt
  • Microgaming
  • Red Tiger
  • Quickspin
  • Playtech
  • Blueprint Gaming
  • & a few more

However, there are a few major game providers missing from their library of games. For example, Play’n GO slots are not available here. So partnering with a few more game providers could be a future upgrade.

You will find games other than slots too. For example, table games – featuring roulette, blackjack, baccarat, and more – are easily found. We’ve also listed Jackpot.com as part of our Scratch cards sites UK as they have a decent selection of these you can bet on.

Live casino

If you prefer the live table experience then Jackpot.com have a variety of popular live casino games available:

  • Blackjack
  • Roulette
  • Baccarat

All live casino games are provided by Playtech.


Lotteries available at UK Jackpot.com

Alongside casino games, Jackpot.com is well-known for online lotteries. You can legally bet on lotteries from around the world using this site.

A few popular examples include:

  • EuroMillions
  • Powerball
  • Irish Lotto
  • & more

Mobile play

Jackpot.com on mobile

You can use your smartphone or tablet to play at Jackpot.com with no problems. Their mobile site offers pretty much the same experience as if you were on a computer.

You’ll get the same bonuses, be able to play the same games, be able to use the same payment methods, and everything else.

There might be a few games that are not compatible with mobile as they were developed a long time ago using outdated technology. But this only affects a very small portion of the game library.

There isn’t a Jackpot.com app at the time of writing. Instead, you can access the site using your mobile web browser.

Jackpot.com verification

VIDEO: Signing up at Jackpot.com UK with no verification documents

Gambling sites in the UK are required to verify the identity of their players before allowing them to gamble. This is a requirement set by the UK Gambling Commission. So all sites on our top 50 online casinos UK list must do this.

Jackpot.com is a potential no verification casino UK. This means they will try to verify you automatically. We were lucky enough to benefit from this when we signed up as part of this UK Jackpot.com review.

Automatic verification is done by comparing the personal information you provide in the registration form with a variety of databases – such as the electoral roll. So make sure to enter the correct information – no typos.

If your information matches the database then you will be verified automatically. This means no ID documentation will need to be sent and you can start to play straight away.

However, automatic verification is not guaranteed to work. This happens if the casino is unable to find a match for your personal information. You will then need to send in ID documents that prove your name, age, and address to begin with. A few examples of common documents are:

  • Driving licence
  • Passport
  • Utility bill (in your name)
  • Bank statement

You must send verification documents to Jackpot.com when requested. This is part of their terms and conditions.

Jackpot.com will then attempt to verify these documents manually. In some cases, this can take only a few minutes. This makes them a possible quick verification casino UK. However, the average verification time at Jackpot.com is 24 hours. This can be extended to 72 hours during busy periods.

It’s important to upload clear and up-to-date documents. This will help to speed the process up.

Customer support

You can contact Jackpot.com’s customer support team using the following methods:

  • Live chat
  • Facebook Message
  • Email
  • Phone

Unfortunately, customer support is not 24/7. Instead, it’s only available between 10am – 10pm UK time. So you will only be able to live chat, Facebook message, and call during these hours. Emails will be responded to within 24 hours in most cases.

Is Jackpot.com legit?

Jackpot.com is operated by Lottomatrix Operations Ltd – a company based in Malta. They have a licence from the UK Gambling Commission. It’s this license that allows them to legally operate UK Jackpot.com in Great Britain.

The Gambling Commission are very careful to vet each applicant to make sure they are safe and secure. So there’s no doubt that UK Jackpot.com is totally legit and not a scam.

At the time of our Jackpot.com review, they had the following rating on TrustPilot:

Jackpot.com score at TrustPilot

This might not seem impressive at first. But it’s actually a pretty good rating for an online casino. That’s because they receive quite a lot of unfair 1-star reviews which drag their score down.

Here’s a good example of a player who unfortunately didn’t manage to win much while playing:

Jackpot.com negative comment on TrustPilot

This isn’t Jackpot.com’s fault as casino games are based on luck. There’s a good chance that you will lose your money – especially in the long run. So you should always only gamble for fun.

Jackpot.com sister sites

Jackpot.com is operated as an independent casino UK. This means it’s the only site operated by its owners – Lottomatrix. So there are currently no Jackpot.com sister sites available.

We generally prefer independent sites. As it means the owner can focus purely on creating the best experience and adding improvements. This generally doesn’t happen with owners who operate multiple sites as they don’t have time to improve their platform.

So although there are no Jackpot.com sister sites at the moment, this isn’t necessarily a bad thing as Lottomatrix can focus on improving this site as much as possible.


UK Jackpot.com is licensed by the UK Gambling Commission. This licence means they are operating legally in Great Britain. They are a legit and safe site to play at.
There isn’t a no deposit bonus for UK players at Jackpot.com at the moment.
Go to the Cashier section and select to make a deposit. You can then choose how to pay from the list of available options – including PayPal, Visa/Mastercard, Boku, and more.
Our withdrawal at Jackpot.com was completed in under 10 minutes. However, the average time it takes is between a few minutes and 6 business days.
You can deposit as low as £10. The minimum withdrawal is £5.

Jackpot.com review summary

We were very impressed with what we saw in our Jackpot.com review.

Our withdrawal time of under 10 minutes was very quick. Most other sites take much longer to payout.

They have a range of payment methods that are popular with UK players. There’s also a good library of games you can play – including slots, table games, live dealer, and scratchcards.

The no wagering welcome bonus is great to see too.

Customer support isn’t available 24/7 though. Jackpot.com are also currently missing a few major developers. So there are a few improvements to be made.

But overall, we think you’ll enjoy a good online casino experience when playing here.

If you do give them a go, make sure to leave your own Jackpot.com review on this page to let us know what you think.

Jackpot.com Reviews from players

  1. Cart login wellbeing check yes iam happy

    1. Hi Ellie,

      Thanks for getting in touch with us about UK Jackpot.com.

      Have you been able to resolve your login issue? If not, you can contact their customer support team for guidance.


      Casino Professor Team

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