PokerStars Casino Review UK - Safe or scam?

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PokerStars Casino review
No Deposit Bonus
100 Free Spins (no wager)
First Deposit Bonus
Up to 200 Free Spins (no wager)
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Payment methods
Apple Pay, Bank transfer, Google Pay, MasterCard, MuchBetter, Neosurf, Neteller, PayPal, PaysafeCard, Revolut, Skrill, Trustly, Visa, Wise
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4.9 / 5

*PokerStars Casino Review Update* – The PokerStars casino no deposit sign up bonus was upgraded in May 2022 for new UK players. We’ve also got a PokerStars bonus code UK – also upgraded in November 2022 – if you make a first deposit. Read on.


PokerStars Casino is an online casino that launched in 2001 and is owned by The Stars Group. After originally making their name in the poker world, PokerStars have really started making an effort for their casino players in the past few years. But how does this site compare against our other top 50 online casinos UK? We initially didn’t think they would be great. But they’ve actually become one of our best online casino reviews UK. In this PokerStars Casino review – updated in December 2022 – we explain why.

PokerStars Casino review talking points:

Pros

  • UPGRADE: PokerStars 100 free spins no deposit for UK players who sign up
  • NEW: PokerStars bonus code UK – Now up to 200 free spins on first deposit
  • No wagering on new player bonuses
  • More & more games being added
  • PayPal payments
  • PokerStars bonus code for existing players 2022
  • One of our current top 20 UK casinos

Cons

  • A couple of major game providers missing
  • Live chat only available when logged in
  • Removed pay by phone option in 2022

PokerStars casino sign up bonus

Since 2021, there’s been a no deposit sign up bonus for new PokerStars casino UK players. You can currently get:

  • 100 Free Spins No Deposit
    • 100 FS given by PokerStars in two batches
  • Cash winnings (No wagering)

New casino players only. Subject to account verification. Valid on selected games. 7 day expiry. All spins must be used before withdrawal allowed. Terms apply.

Full T&Cs apply

This was upgraded in May 2022 with more free spins no deposit being given than before.

How to get free money on PokerStars without deposit

But the main takeaway is that anything you win is paid in cash. No really. We managed to win a little over £5 ourselves:

Our winnings from PokerStars no deposit casino bonus

This means it’s possible to win real money at PokerStars for free, no deposit required. It’s not guaranteed though. You are still relying on winning while playing games of chance. So you shouldn’t expect to win. See it as a bonus if you do.

However, at the time of writing, you can no longer get a PokerStars casino £10 free bonus. You can view the options for a £20 free no deposit casino as a better alternative.

PokerStars no deposit bonus code

N/A – A PokerStars no deposit bonus code is not needed to activate the offer above. It will be credited automatically after you have created and verified a new account.

PokerStars casino bonus

PokerStars Casino bonus

You can get a PokerStars casino bonus as a new UK player.

Exactly what you get depends on how much you deposit and wager:

PokerStars casino bonusMinimum depositBet amount to trigger bonusPokerStars bonus code

100 Free Spins

£10 – £19.99

£10

FIRST200

200 Free Spins

£20+

£20

FIRST200

New casino players only. Min. deposit £10 with code FIRST200. Debit card (Visa or Mastercard) only. Selected Slots only, 7 day expiry. Terms apply.

Full T&Cs apply

This PokerStars first deposit bonus was upgraded in November 2022 – giving new British players the chance to get more spins. Any winnings are paid in cash.

How does this bonus work?

You will only be able to get one of the offers:

  • 100 Free Spins – You need to make a first deposit between £10 – £19.99. You then need to bet £10 using this money to get the 100 Free Spins.
  • 200 Free Spins – You need to make a first deposit of £20 or more. You then need to bet £20 using this money to get the 200 Free Spins.

IMPORTANT: No matter which of the two options you choose, you must make your first deposit using this PokerStars bonus code UK: FIRST200.

PokerStars is also only offering this as a free spins for adding card UK bonus. This means you can only deposit using debit card (Visa/Mastercard) to get the offer. The amount you need to bet to trigger the free spins must be done within 7 days.

PokerStars bonus code UK

FIRST200 – This is the current PokerStars bonus code UK for casino players in 2022. Make sure to quote it when making a deposit to get the offer above.

You do not need a bonus code for the no deposit free spins at PokerStars.

PokerStars casino free spins

New UK players will be able to get a lot of free spins at PokerStars Casino. A batch of Free spins is available once you create an account. Another batch is given if you make a deposit and play with your own money.

At the time of this PokerStars casino review update, the free spins could be used on a variety of slots. This information is stated on their website. Each free spin is worth 10p (£0.10).

Bonus terms & wagering

As with all casino bonuses, you should pay close attention to the terms and conditions. At PokerStars, you’ll find some of the fairest terms and conditions going.

There’s no wagering on both bonuses – including the no deposit free spins. This means you get to keep what you win straight away.

So you have a genuine chance of winning real money at PokerStars without depositing your own. We selected them as one of our best casino sites no wagering requirements because of this.

One downside is that you can only activate the deposit bonus via a debit card. This is slightly restrictive for those who prefer other methods. The most common way to activate the bonus is to use PokerStars as a Visa casino UK or a Mastercard casino UK and deposit with your UK bank card. However, you can also activate the bonus by using PokerStars as a Revolut casino UK or a Wise casino UK. That’s because both Revolut and Wise give their users a Visa or Mastercard debit card. So they are eligible too.

But the fact that you don’t need to worry about wagering requirements at all is really the standout point of the bonus terms and conditions. Very few casinos offer this benefit, so it really helped to improve our PokerStars Casino review rating.

Is PokerStars casino a scam?

PokerStars Casino is owned and operated by The Stars Group (TSGI:CN). The Stars Group is a publically listed company which means they have to be open and transparent about their operations. The RNG games available at PokerStars have been thoroughly tested by Gaming Labs International. So there’s no chance that PokerStars Casino is a scam.

To operate, PokerStars Casino runs on gaming licenses from the UK Gambling Commission (UKGC) and Malta Gaming Authority (MGA). These are two of the strictest licencing bodies in online gambling. They ensure the safety and security of the player and that all the casino’s slots and games are fair. There are no recorded sanctions on PokerStars Casino’s UKGC licence which is good to see.

If you ever have an issue with PokerStars Casino that can’t be resolved with their customer support team then you can raise a dispute with IBAS for a final result.

PokerStars casino UK reviews from players

We have seen plenty of negative PokerStars Casino UK reviews online.

However, we found that players had very few issues when playing casino. Instead, much of the criticism was directed at the poker site. Often this was to do with gameplay or similar. Very few were directed at the site as a whole.

PokerStars verification

To comply with their UK licence, PokerStars Casino UK must verify the identity of all their British players when they sign up. You will not be able to play until this is confirmed.

Sometimes PokerStars can be an online casino without verification. This is when they try to verify each player automatically (by matching your personal information with a few databases).

But this doesn’t always work. For example, when we signed up ourselves, we received the following message:

Our failed PokerStars verification

So we needed to send in documents ourselves. The usual PokerStars verification documentation includes:

  • Proof of payment information
  • Proof of your age and ID
  • Proof of your address

You may also be asked for more documentation if you make a withdrawal. But PokerStars will explain this if it applies to you.

How long does PokerStars verification take?

If PokerStars manage to verify you automatically then the entire process will take just a few seconds. Your new account will be created which you can then use to play.

However, if PokerStars verification does not happen automatically then it can take longer. We were manually verified the same day we sent our documents. But we know it can take longer in some cases.

The key thing is to send clear and up-to-date copies of documents that PokerStars request. This should reduce the time it takes for their team to manually verify you. You can also find more tips within our guide on quick verification casino UK.

Promotions for existing players

PokerStars Casino also have a separate Promotions webpage where they offer extra treats to their existing players.

There are plenty of options available which are constantly changing. We’ve listed PokerStars as one of the sites with the best casino offers UK for existing players because of this. Here are a few examples of what you can expect.

Rewards program

All players will also benefit from the Rewards program. Every now and then, you’ll receive an offer in your account. For example, this is what we sometimes find when logging into our account:

Our PokerStars casino reward

The offer is random – but it usually consists of deposit bonuses, free spins, or similar bonuses.

Tournaments, leaderboards & challenges

Alternatively, you can go head-to-head against fellow players by competing in the many PokerStars tournaments.

Take Live Casino leaderboards as an example. No opt-in is needed, and you’ll gain points as you win. The top competitors will walk away at the end of it with a cash prize.

Want a more private gaming session? PokerStars Casino run daily slot challenges for you to take part in. Missions such as “play 25 spins on today’s slot of choice” are dreamt up, usually culminating in raffles for bonuses.

Deposit bonus for existing players 2022

If you’re after a good old deposit bonus as an existing player then there are plenty of options to cater for this:

  • Random Casino Bonuses: Occasionally, you may just open your account to find a deposit bonus ready to activate.
  • Social Media: PokerStars Casino are known to offer a deposit bonus for existing players across Facebook.

Bonus code for existing players

PokerStars frequently use bonus codes for existing players too. You may find promotions that have a dedicated bonus code for current players on their site. Of course, we can’t give specific examples as PokerStars like to chop and change their offers from time-to-time.

However, if a bonus code for existing players does exist, it’ll be made very clear in the offer’s details so you don’t miss out.

PokerStars UK deposit methods

You can use the following deposit methods at PokerStars Casino UK:

PokerStars deposit methodMinimum deposit

Debit card (Visa/Mastercard/Maestro)

£8

PayPal

£8

MuchBetter

£8

Trustly (Instant Bank Transfer)

£8

Paysafecard

£7

Skrill / Neteller

£8

Apple Pay / Google Pay

£8

Revolut / Wise

£8

Neosurf

£7

PokerStars Top-Up

£8

This part of our PokerStars casino review UK is mostly positive.

It’s great to see them as one of the PayPal casinos available in the UK. PayPal is very popular with British players. But they offer other options too. For example, they are a certified Google Pay casino UK and Neosurf casino UK which not many others are. You can also use the PokerStars Top Up service. You just need to buy a code from Paypoint or Payzone services and then input this into the site.

One disappointing update for our PokerStars Casino review is that they no longer accept deposits via Boku phone bill. Hopefully this will return in the future. Until then you can choose an alternative Pay by Phone Casino Boku if you want to deposit this way.

Minimum deposit

The minimum deposit at PokerStars Casino UK is £7. However, this is only possible if using Paysafecard or Neosurf. All other methods have a minimum deposit amount of £8.

One thing to remember is that you may only be able to use specific deposit methods to activate the bonus above. Check the terms and conditions for any methods that you cannot use.

Multi-Currency

Although you will initially see all bonuses in dollars, you can add a secondary currency from within Cashier in your account if you’d prefer.

Select between GBP, EUR or CAD and state which one is your preferred choice.

PokerStars Multi-Currency

PokerStars Casino will then attempt to use this money first, before converting to USD if needs be. If you don’t add a secondary currency, your deposits will automatically be converted into USD. Don’t worry, you’ll be told exactly how much you’ll get!

It sounds a little complicated but you’ll soon get your head around it.

Net deposit limits

Starting in November 2022, PokerStars Casino UK set monthly net deposit limits for British players based on their age. They are:

Player ageDaily limitMonthly limit

Under 25 years old

£250

£500

Over 25 and within first 30 days of receiving real money approval

£1000

£5000

Remaining players over 25

£5000

None

If you reach your limit then you’ll need to wait until the next month to be able to make further deposits.

Of course, you can still set your own deposit limits to have more control over what you gamble.

PokerStars withdrawal time UK

The time it takes PokerStars Casino UK withdrawals to enter your account is between 24 hours and 5 business days. All UK withdrawals need to first be approved. This is usually done within 24 hours. But if extra verification documents are needed then it could take longer.

Once approved, the PokerStars UK withdrawal time often depends on which payout method you use:

  • Visa: Within 24 hours*
  • PayPal: Within 24 hours
  • MuchBetter: Within 24 hours
  • Neteller: Within 24 hours
  • Skrill: Within 24 hours
  • Bank Transfer: Up to 5 days

NOTE: UK withdrawals are automatically credited back to your deposit method (unless it’s not available).

If you use Visa then PokerStars UK is known to be a Visa fast withdrawal casino. If you are lucky enough to be eligible for Visa Direct then the money will be sent much faster than usual – generally within 24 hours. For example, we were given Visa Direct and our entire withdrawal took less than 12 hours, as you can see from these images and timestamps:

Our PokerStars casino withdrawal using Visa Direct

While this is quick, it’s not quite at the standard of a fast payout casino UK which usually takes a couple of hours max.

Although we didn’t try them ourselves, e-wallets like PayPal, Neteller, MuchBetter, and Skrill often payout at a similar speed. But if using Bank Transfer then this can take up to 5 days.

PokerStars casino slots

When the casino of PokerStars first began, it was limited to just a few slots and providers. These days, there’s a real army of developers on board – with hundreds of PokerStars Casino games to play!

You can see the complete list of PokerStars Casino game providers at the top of this review. Names such as NetEnt, Microgaming, Playtech, and Quickspin can be found.

If you like live-streaming action, there are a number of live casino tables for you to connect to. These feature roulette, blackjack, baccarat and variations of poker.

Of course, all games at PokerStars are independently checked and tested for fairness. A certificate from Gaming Labs shows that they passed.

Poker (& Sport)

Although poker and sports aren’t that important to us, we know many players are keen on them – so we felt our PokerStars Casino review should touch on them.

The poker site is one of the most popular of its kind across the globe with huge poker players as ambassadors. There are many different variants of poker and what seems like endless tables to join.

They also offer a decent amount of sport to bet on – so we’ve added them as one of our best betting sites with slots for UK players. Sports betting falls under the BetStars site and includes both your classic and unorthodox sports. You can choose to bet before a game is played, or “In-Play” whilst it’s happening live.

Mobile play

PokerStars Casino is available on mobile devices.

You’ll find all of the above features on smartphones and tablets – such as a vast number of games, Stars Rewards, promotions and payment methods.

Any up to date smartphone or tablet with a good web browser can be used to log in and play casino or bet on sports.

PokerStars mobile casino

PokerStars App review

You may also be able to download the PokerStars Casino app on both Apple and Android. The app is heavily promoted with prompts from your mobile browser.

We’ve found no real advantage of using the app over the web – for casino at least.

Poker players do require a separate app to be downloaded. But for slots, table games and the like then Chrome, Safari or another reputable browser will do the trick.

Customer support

The help team at PokerStars Casino is on hand 24 hours a day to settle any issues.

If you think your problem will be common, the first point of call would be the FAQs section – which is particularly detailed!

If that doesn’t rectify anything then use one of these options:

The live chat option is good – but it’s only available if you’re logged in. So you can’t ask a question before signing up which is slightly disappointing.

That last entry isn’t just the usual Twitter account. The @StarsSupport has been set up specifically to help players.

PokerStars support available on Twitter

Unfortunately, there is no contact phone number at PokerStars at the moment.

Restricted countries

PokerStars Casino is available for UK players. It’s one of the top European online casinos that players can join.

However, unfortunately, there are a few other regions that cannot play here. Try signing up if you’re interested and you should find out pretty quickly.

FAQ

PokerStars is licensed by the UK Gambling Commission which allows them to legally operate in the UK. The games have been tested and approved for fairness by Gaming Labs International.
You need to sign up and create a new account. This will require you to enter your personal information. Once your new account has been verified, you can start to play and make a deposit.
PokerStars will try to verify you automatically which takes just a few seconds. If they can’t do this then you’ll need to send in documents for manual inspection. This can take a few hours up to a few days to complete.
New players can get free spins on PokerStars Casino as part of the welcome offer. Existing players can then get more free spins through promotions.
PokerStars currently offers UK players no deposit free spins with no wagering. Sign up and play the free spins – and anything you win will be paid out as real money with no deposit
PokerStars often have a special bonus code for UK players. You can find out what it is within this PokerStars Casino UK review.
You can deposit British pounds (GBP) directly into your account without needing to convert any currency. Most of the slots and games will also be played in GBP.
Existing players are often given standaline promotions throughout the year. This can range from free spins, extra bonus money, or more.
You can find hundreds of slots from NetEnt, Microgaming, Playtech, Quickspin, and more. They also have live tables, classic games, poker variations and more game types.
The average time it takes to receive a withdrawal from PokerStars UK is 24 hours up to 5 business days. Find more information on this within our PokerStars Casino UK review.
Play slots and games using your PokerStars bonus to receive redemption points. Once you’ve got enough points, the bonus will be converted into real money.
As part of their licence requirements, PokerStars UK is a member of the Gamstop self-exclusion program. If you are an active member of Gamstop then you will not be allowed to play.

PokerStars Casino Review by Casino Professor

We were very pleased with what we found when conducting our PokerStars Casino review.

The welcome bonus is very attractive for British players – with the no wagering being especially good. The games library is also pretty big and there are a lot of payment methods available.

The payout speed is a little behind the fastest sites, but it’s still pretty good (we got our withdrawal the same day). Also, it would be good to see the live chat option become available for those without an account so they can ask questions.

But overall, we think this is one of the best sites around at the moment.

If you do give them a go, remember to add to the PokerStars Casino UK reviews from our readers below!

Casino Professor Team

PokerStars Casino Reviews from players

  1. Not a fan of pokerstars wagering really. Wagering is bad enough already without making it different with redemption points. Wish all casinos didnt have them!!

    1. Hi Lindsey,

      Thanks for letting us know your thoughts on PokerStars Casino’s redemption points and wagering. It certainly takes a while to get used to it and it was something we weren’t massive fans of when writing our PokerStars Casino review.

      However, we were happy to see that a wagering progress bar had been included so we could see how close we were to completing the redemptions points without any calculations. You can see that progress bar in our video above where we try to playthrough our requirements.

      If you’re serious about avoiding wagering altogether, check out our no wager casinos to make things easier.

      Best of luck with your gaming!

      Casino Professor Team

  2. I joined through your link but the bonus codes dont work

    1. Hi Amy,

      Thanks for dropping us a message.

      Are you based in the UK? If not, our exclusive PokerStars Casino bonus codes are unfortunately only available to British players.

      If you are UK based then let us know and we’ll take a look at this further for you.

      We’ve also updated our review to make it clearer that this offer is for UK players only.

      Regards,
      Professor

  3. I’ve been reading a lot about Pokerstars being a scam site but from the casino I’ve had nothing but good times.

    Don’t really play poker so I wasn’t sure if Pokerstars was for me but the game library is decent and they have a lot of free spins aswell. Weird wagering that took me a while to get my head round but managed to score a few wins on the live casino.

    Doesn’t really apply to me as I like casino only but if you’re a fan of poker too then the vip program is good. Counts every bet you make across the site and gives you points and other stuff.

    Recommend giving casino a go for sure, never seen anything dodgy

    1. Thanks for the PokerStars review, noscamsforme!

      It’s a bit tricky for us too, as we’re only focussed on casino so can’t comment on poker, sports etc which is where a lot of the criticism comes from.

      Aside from the odd wagering and occasionally slow support staff, PokerStars Casino has been pretty good. More games could obviously be added, but they’ve come a long way considering poker is their bread and butter.

      We hope you’ve managed a few wins while playing. Good luck!

      Professor

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