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Casumo Casino Review & Analysis

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No Deposit Bonus

30 Free Spins (No Wagering - UK!)

First Deposit Bonus

100% up to € / £300

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18+. New UK customers only. 100% deposit bonus up to £300. Opt-in required. Minimum deposit £10. 30 Wager-Free Spins on Book of Dead game upon registration. 30x wagering requirements apply for bonuses and bonus winnings before withdrawal (game weighting applies). Max bet applies. Terms and conditions apply. Please gamble responsibly, www.begambleaware.org
Software
  • Bally, Barcrest, Elk Studio, Evolution Gaming, IGT, Microgaming, NetEnt, NextGen Gaming, Novomatic, Play’n GO, Quickspin, Thunderkick, WMS
Licence
  • Malta Gaming Authority, UK Gambling Commission
Payment methods
  • Bank transfer, Boku, MasterCard, Neteller, PaysafeCard, Skrill, Visa
5 / 5

Casumo is one of the most popular and legitimate casino sites around, with positive reviews being near universal. You can read exactly why the Casino Professor gave away a 5-star rating here – despite one or two disappointments.

But don’t just take his word for it! Check out real reviews by our readers to hear of their experiences first-hand.

Founded in 2012 and based in Malta, Casumo Casino was born from a desire to mix up the iGaming pallet. What followed was the first ever adventure-themed casino where players complete challenges and missions in exchange for rewards and achievements.

This made Casumo one of the early online casinos to adopt gamification. These days, you can even tailor the casino bonuses you receive to match your preferences!

Casumo Casino review qualities:

  • Fun and exciting storyline
  • Personalised offers
  • 23-hour withdrawal approvals
  • Safe & secure site
  • 1,000+ slots and games
  • UK players are pretty much guaranteed to win…

Casumo Review by Casino Professor

Casumo Free Spins – How to Win

There’s a little known secret that players from the UK are almost certain to win real cash at Casumo, without even making a deposit!

That’s because the Casumo adventure begins with some very special no deposit free spins:

  • UK Players: 30 NO WAGER No Deposit Free Spins!

Yep, you read that right – a registration offer that’s also a no wager bonus.

This almost certainly guarantees you a win at Casumo. The only way you won’t is if you play 30 different rounds and not land a single winning line – which is very unlikely.

Just how much you win at Casumo is anyone’s guess as you could even strike gold and hit the slot’s bonus round! It really is an incredible offer…

For those who don’t reside in Britain, you are also given a few free swings:

  • CA/ROW: 20 No Deposit Free Spins

However, these unfortunately do have x30 wagering requirements attached – which is still reasonable all things considered.

First Deposit Bonus

All eligible players will get access to an online casino bonus if they make a first deposit. What you get depends on where you’re signing up from:

  • UK: 100% up to £300
  • CA: 100% up to $500
  • ROW (including Ireland): 100% up to €300

Creating an account at Casumo is super easy. Just fill in your email, phone number, password, address and a few other things before verifying your account.

Casumo Casino Login FormCasumo’s Sign Up Form (Step 1 of 2)

As soon as you start gaming, you’ll instantly climb up the Casumo gamification ladder. This means the more you play and progress, the better the bonuses become (more on this in just a sec).

Bonus Terms & Wagering

Despite their being different bonuses by location, the majority of the wagering requirements and/or terms are the same.

  • X30 wagering requirements for the deposit + bonus, and any free spins winnings
    • UK’s no deposit free spins which are wager free!
  • Minimum deposit
    • €/£10 for ROW/UK
    • $20 for CA
  • Bonus and wagering must be complete within 6 days
  • Max bet when wagering is €/$/£5 per spin
  • There are several games which you cannot play with your bonus. These include some beloved hits such as Jackhammer 2, Bloodsuckers (1) and 1429 Uncharted Seas.
  • Different games contribute different percentages to the wagering*

*Playing slots that are not exempt will contribute to your wagering 100%. For example, a £1 spin will contribute £1 to the wagering obligations.

However, table and other casino games may contribute lesser amounts. For example, an 80% game would mean a £1 spin will contribute £0.80 to the wagering obligations.

We recommend reading through the terms and conditions at Casumo so you have the complete information by starting. Also, a useful FAQ section is offered which provides more information concerning everything about the casino.

Casumo's FAQ Top Answers

Find Answers from Casumo’s FAQs

Casumo Coupon Code

N/A – There’s no need to remember a Casumo coupon code for any of the above offers.

You just need to opt-in for the offers you wish to activate on the deposits page, and they will be credited automatically after a successful deposit has been made.

Promotions

If you’re keen on finding a casino that lasts, Casumo’s welcome bonus above will obviously only be relevant at the very beginning.

Let’s walk you through the different sections of the impressive adventure/gamification platform that has built.

Reel Races

Described as “fast-paced casino tournaments”, Casumo Reel Races are slot competitions for players. No fee is required to enter a Reel Race, but each one will have a predetermined slot game with minimum bets, maximum spins and time restrictions.

Both bonus money and real money are valid, with points being gained for different types of wins you achieve. Casumo usually holds new Reel Races every 30 minutes. Whoever tops the leaderboard will win a nice prize!

Casumo mobile reel races

Progress Bar and Belts

Whenever you play a spin, round, hand or another wager at Casumo, you will collect points which increase your progress bar. Once you fill it entirely, you will graduate to the next level.

Just how far you’ve progressed is visible within your account dashboard, with your character receiving different coloured belts which donate your skill level, akin to martial arts.

Valuables

A Casumo bonus is classed as a Valuable. Whenever you level up, you have a chance of landing Valuables (such as free spins, deposit bonuses or other offers). As you become more skilled, you’ll notice that improved Valuables appear more frequently.

Trophies

Casumo Trophies are essentially accomplishments or missions that you’ve completed. There’s a VAST number of Trophies to collect, ranging from generic slot wins and achievements to specific games.

Cashier

Nearly all players can make deposits easily with Visa, MasterCard, Skrill, Neteller, Paysafecard or bank transfer when playing at Casumo. Some regions can take advantage of more localised payment methods too – such as Zimpler and ecoPayz.

For Casumo UK players in particular, you can deposit via Boku (Pay by Mobile) for a hassle-free payment if you wish.

But whatever method you decide, any deposits will enter your account immediately so you can get playing right away.

Casumo Withdrawal Times

The time it takes to receive a withdrawal at Casumo ranges from 23 hours up until close to 6 business days.

That’s because it takes, on average, 23 hours to approve each withdrawal request. Then, it depends on how quickly your chosen payment provider takes to process the payout:

  • Cards: 1-5 business days after approval
  • eWallets (Skrill/Neteller etc): Instantly after approval
  • Bank Transfer: 1-5 business days after approval

When making a withdrawal, you use the same method you used to deposit. The only exception to this is Paysafecard, where the withdrawal option will change to bank transfer.

If you have recently signed up at Casumo then you may be asked for verification due to UKGC regulations.

There are no fees for making a withdrawal request. Unlike a few other platforms, there is a respectable minimum withdrawal amount of €/£10.

PayPal Not Yet Available

Despite being one of the Professor’s favourites, not being able to deposit via PayPal or withdraw is one blot on this Casumo Casino review.

Hopefully, this will be rectified in the near future – and please drop a comment below if they do!

Casumo Slots & Games

You’ll find only the best games at Casumo with loads of online slot machines – probably eclipsing 1,000 overall! To keep things fresh, offerings are updated every week with new releases.

These creations are from some of the biggest developers in the business, such as NetEnt, Evolution Gaming, Bally, Barcrest, Novomactic, Play’n GO, Microgaming, IGT and a whole bunch of others.

All of these developers provide fair games which are independently tested to ensure that they haven’t been rigged or tampered with.

As such, you’ll get to safely play hugely popular slots such as Starburst, Gonzo’s Quest, plus Dead or Alive – and that’s before we even mention their top jackpots such as Mega Fortune, Mega Moolah and Leprechaun Goes to Hell.

Casumo jackpot wins have been so big that they’ve even attracted the attention of the British press, with a late-2017 Hall of Gods win being reported by The Mirror.

Live Casino

Casumo also have a dedicated scope for Live Casino. Live Casino offers you the opportunity to enjoy popular casino table games with a live dealer.

The platform is predominantly provided by Evolution Gaming, hence the main selection is the standard Evolution Gaming portfolio (blackjack, roulette, baccarat, casino hold’em and dream catcher). However, there are also a few tables available from NetEnt Live.

Play Casumo slots on mobile

Casumo Mobile

You can easily enjoy this entertainment on smartphone or tablet thanks to Casumo mobile.

Many slot providers offer their games for both desktop and mobile. It also goes without saying that any new release will always be available across devices.

The desktop experience also included the above features like Reel Races, Trophies, Valuables and more.

Finally, it’s not just this Casumo Casino review that’s gushing about their mobile experience. That’s because Casumo has been recognised for their mobile developments with several accolades over the years, including at the EGR Nordics Awards 2018 – (Casumo – Mobile Operator).

Casumo App

Whether you want to download the dedicated Casumo App from either the App Store or Google Play Store is up to you.

Just note that the mobile website is easily accessible using your device’s browser if you’d rather save your storage space.

Safety & Security

As they’re one of the most popular sites around, Casumo is a perfectly safe and legit casino.

They’ve acquired licenses from both the Malta Gaming Authority and the UK Gambling Commission. These two certifications guarantee a secure gaming experience, as all connections are encrypted and account information kept safe.

Play Okay Responsible Gambling

Casumo also promotes responsible gaming and works hard to ensure that their players are looked after – particularly after receiving prior criticism from the ASA on the subject.

There are plenty of references to login-time notifications and deposit limits in the dashboard, and you can even set a daily time limit as shown here:

For more information on responsible gaming at Casumo, you can visit their “Play Okay” page.

Customer Support

If you need any assistance then you can contact the Casumo customer service around the clock, 24/7, using the following methods:

Casumo's great customer service

Unfortunately, there’s no phone number at this time.

After having a few teething troubles solved himself, the Professor highly recommends this support team. Casumo’s live chat service is the most convenient in the Prof’s eyes, with most agents replying in a matter of minutes.

Unfavourable Casumo Casino Reviews

As the Casino Professor is as transparent as they come when it comes to his Casumo casino review, he felt it only fair to mention that not all opinions sing their praises.

The Pogg, for instance, have given a poor score for Trustworthiness recently – despite all other areas being given a perfect 10/10. Also, the following screenshot depicts the average Trustpilot UK score:

Trustpilot November 2018: Casumo reviews UK

While the Professor doesn’t doubt the credibility of these criticisms, he hasn’t witnessed similar activities or practices himself. However, despite only having good things to say, the Prof felt it necessary to share the views of the other side to give you a complete picture.

Overall, though, the vast majority of experiences are positive.

Restricted Countries

Unfortunately, certain players are not eligible to play at this casino.

They include: Australia, American Samoa, Guam, North Mariana Islands, Puerto Rico and the Virgin Islands, France, Italy, Spain, Denmark, Marshall Islands, Turkey, Guyane (French Guiana), Réunion, Guadeloupe, Martinique, China, Hong Kong, North Korea, and the United States of America.

Casumo Casino Review Summary by Casino Professor

In my eyes, Casumo really is one of the best around at the moment.

They know how to please us with an endless array of games, bonuses and cool gamification features. There are always one or two areas to improve but there are only a few others that are in the same league.

You’ve probably heard of Casumo in the past but if you haven’t yet signed up then get ready! This casino is part of gambling history and should definitely not be missed.

Don’t forget to leave your own Casumo Casino review below once you’ve given them a few spins!

Casino Professor

Casumo Reviews from players

  1. Absolutely love casumos no deposit free spins with no wagering! Can’t believe it honestly feels like a scam it’s so good. Didn’t even make a deposit and won 50 quid from them.

    Your account is checked straight away as well so you can withdraw so fast.

    Cheers for the alert casino professor!!

    1. Hi there!

      Thanks for getting in touch and letting us know about the bonus – it is pretty good!

      Great news on your win. Hopefully it continues!

      Regards,
      Professor

  2. Deffo one of my top sites to play at. Theyve got loads of slots and they pay out really quickly if your verified. Agree with the reviews below that kyc can take a while but its soooo much quicker once this is done. Once had it in my Skrill just a few hours after I asked 😀

    None better!!

    1. Greetings, Jessie27!

      Thanks for letting us know what you think of Casumo.

      It’s great that you’re enjoying your time there, they tick near enough every box!

      Good luck with your gaming.

      Regards,
      Professor

  3. Good site but Casumo’s verification is a joke…

    Requested a withdraw on 27th October and I’ve only just got it coz they took so long. Wanted soooo many documents i was thinking it wasn’t gonna go through. Finally did but still a joke.

    Alright for me now coz it’s done but SPEED IT UP for others or they won’t stay casumo!!

    1. Hey Richard342!

      We’re sorry to hear you had such a long wait. As you say, it’s all been taken care of now so any potential future winnings should sail into your account.

      Casumo need to do these checks for every player’s first withdrawal to pass regulatory conditions. Unfortunately, it takes time – but it also makes the industry safer!

      Hopefully, the win was big enough to compensate for the time it took 😀

      Cheers, and happy Christmas!

      Professor

  4. Don’t listen to the haters, casumo is one of the best online casinos I’ve ever played at FACT!!

    Can’t actually believe some of the “reviews” I’ve been seeing which slag them off. There’s a decent welcome bonus, loads of slots, a story mode which gives you a chance and bonuses that I actually want…

    Loved playing here for years, think I might have been p*ssed off maybe once during my entire time, can you really say that about anywhere else???

    1. Hey TerrySpinner – that’s a staunch defence you’ve put forward there, we’re sure Casumo will be proud when they see it!

      It’s tricky to see too many complaints with Casumo, we agree – but it’s always tough when you don’t know the critic’s situation. All we can say is that there must have been a reason behind their complaints, yet we’ve never encountered anything suspicious.

      We wish you the best of luck with your future gaming, and long may your fun continue!

      Regards,
      Professor

  5. Love the gamification feature. Its so much fun and brings more excitement to playing. I have no complaints about this casino at all. You’ll love their bonuses and free spins and their games too. Withdrawal took 2 days. I had to call customer service once, and they were very helpful too.

    1. Hi Oldwest!

      Thanks for sharing your own Casumo experiences with us.

      They really are one of the best around for us, so we’re very happy to hear they were so positive for you too!

      Best of luck with your future Casumo gaming.

      Regards,
      Professor

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Casino Professor

Casino Professor

Casino Professor, or just Prof among friends, is an older guy with a knack on online casinos. Among gracefully ageing reviewing online casinos has become his life mission.

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