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No Deposit Bonus

20 Free Spins

First Deposit Bonus

100% up to £300 OR 200% up to €50 + 180 FS

Software
  • Bally, Barcrest, Elk Studio, Evolution Gaming, IGT, Microgaming, NetEnt, NextGen Gaming, Novomatic, Play’n GO, Quickspin, Thunderkick, WMS
Licence
  • Malta Gaming Authority, UK Gambling Commission
Payment methods
  • Bank transfer, Boku, MasterCard, Neteller, PaysafeCard, Skrill, Visa

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5 / 5

Last updated: December 14, 2018

Casumo is undoubtedly one of the most popular casino sites in the entire game, with positive Casumo casino reviews being near universal. The Professor is a longstanding admirer himself, and you can see exactly what he loves most within this Casumo review. However, the Prof cares about your opinions and experiences too (including any negatives!), so feel free to air your own Casumo casino review at the end of this page.

Founded in 2012 and based in Malta, Casumo casino’s existence was born from a desire to mix up the iGaming pallet. What followed was the first ever so-called adventure-themed casino, where players earn points and complete challenges as they play. As a reward for these achievements, a mix of offers is given. This made Casumo one of the early adopters of online casino gamification. And these days, you can tailor casino bonuses to your preferences!

Casumo review in a nutshell:

  • Fun and exciting storyline to keep you entertained
  • Multiple payment methods
  • Fast Casumo withdrawal times
  • Safe and secure environment
  • Monster library containing Casumo’s slots and games

Casumo Review by Casino Professor

In This Casumo Casino Review…

You can head straight to the exact review section that interests you most:

Alternatively, read the entire piece to learn about one of iGaming’s biggest players.

Casumo Free Spins & Bonus

Certain players can begin their Casumo adventure with 20 no deposit free spins (UK included).

Then, all eligible players will get access to a first deposit bonus, but the actual package depends on your current country of residence.

UK

  • 100% up to £300

Canada

Other Locations

For other countries, Casumo’s bonus of €1200 + 200 free spins in total awaits. The whole offer can be claimed over five deposits in the following order:

  1. Deposit – 200% up to €50 + 200 extra spins on Starburst.
  2. Deposit – 50% up to €150
  3. Deposit – 50% up to €200
  4. Deposit – 25% up to €400
  5. Deposit – 25% up to €400

Creating an account at Casumo is super easy. Just fill in your email, phone number, password, address and a few other things before verifying your account.

Casumo Casino Login FormCasumo’s Sign Up Form Consists of Just a Few Pages

As soon as you start gaming, you’ll instantly climb up the Casumo gamification ladder. This means the more you play and progress, the better the bonuses become (more on this in just a sec).

Bonus Terms & Conditions

UK online casino players must wager their bonus + deposit as well as winnings from free spins 30 times. Minimum deposit is £10.

Canadian online casino players must wager their bonus + deposit as well as winnings from free spins 30 times. Minimum deposit is $20.

Players from other countries must wager their bonus + deposit as well as winnings from free spins — drum roll, please — 30 times. Minimum deposit is €10.

Various Other Terms

  • The bonus is valid for 6 days, after which it will expire. Do remember to take care of your wagering before this!
  • The max bet for your bonus is 5 euros, dollars or pounds per spin. Be sure to confirm this with Casumo for up-to-date information.
  • There are several games, which you cannot play with your bonus. These include some beloved hits such as Jackhammer 2, Bloodsuckers (1) and 1429 Uncharted Seas. For a more comprehensive list, please check with Casumo.
  • Playing slots will contribute to your wagering with 100% efficiency, whereas table games and such may not. As a result, the Professor advises you to stick to slot machines, but if you still want to play some of your favourite table games, make sure you know what you are doing by referring to what Casumo rules have in store for your location.

For the most complete information, we recommend reading through the terms and conditions at Casumo. Also, a useful FAQ section is offered which provides more information concerning everything about the casino. While we do try to keep things as up-to-date as possible, online casinos have their own mind and can change their terms without much notice.

Casumo's FAQ Top Answers

Find Answers from Casumo’s FAQs

Casumo Coupon Code

Not required – There’s no need to remember a Casumo bonus code for any of the above offers.

You just need to opt-in for the offers you wish to activate on the deposits page, and they will be credited automatically after a successful deposit has been made.

Promotions

If you’re keen on finding a casino that lasts, Casumo’s welcome bonus above will obviously only be relevant at the very beginning. Let’s walk you through the different sections of the impressive adventure/gamification platform that has built.

Reel Races

Described as “fast-paced casino tournaments”, Casumo Reel Races are slot competition for players. No fee is required to enter a Reel Race, but each one will have a predetermined slot game with minimum bets, maximum spins and time restrictions.

Both bonus money and real money are valid, with points being gained for different types of wins you achieve. Casumo usually holds new Reel Races every 30 minutes. Whoever tops the leaderboard will win a nice prize!

Casumo mobile reel races

Progress Bar and Belts

Whenever you play a spin, round, hand or another wager at Casumo, you will collect points which increase your progress bar. Once you fill it entirely, you will graduate to the next level.

Just how far you’ve progressed is visible within your account dashboard, with your character receiving different coloured belts which donate your skill level, akin to martial arts.

Valuables

A Casumo bonus is classed as a Valuable. Whenever you level up, you have a chance of landing Valuables (such as free spins, deposit bonuses or other offers). As you become more skilled, you’ll notice that improved Valuables appear more frequently.

Trophies

Casumo Trophies are essentially accomplishments or missions that you’ve completed. There is a VAST number of Trophies to collect, ranging from generic slot wins and achievements to specific games.

Cashier

Nearly all players can make deposits easily with Visa, MasterCard, Skrill, Neteller, Paysafecard or bank transfer when playing at Casumo. However, if you’re after more localised payment methods – such as Zimpler and ecoPayz – the you may see these in addition to the tried and tested.

For Casumo UK players in particular, you can deposit via Boku (Pay by Mobile) for a hassle free payment if you wish.

But whatever method you decide, any deposits will enter your account immediately so you can get playing right away.

Casumo Withdrawal Times

When making Casumo withdrawals, you can use the same method you used to deposit. The only exception to this is Paysafecard, where the withdrawal option will change to bank transfer.

They try to approve your withdrawals as quickly as possible, however a lot depends on each situation (e.g. the amount of money that’s been won and whether you’re a new player). If you have recently signed up at Casumo then it’s likely you’ll be asked for ID verification due to UKGC regulations. There are no fees for making a withdrawal request.

Once a transaction has been approved, here are the following guidelines for Casumo withdrawal times:

  • Cards: 1-5 business days after approval
  • eWallets (Skrill/Neteller etc): Instantly after approval
  • Bank Transfer: 1-5 business days after approval

Unlike a few other platforms, there is a respectable minimum withdrawal amount of €/£10.

PayPal Not Yet Available

Despite being one of the Professor’s favourites, not being able to deposit via PayPal or withdraw is one blot on this Casumo review.

Hopefully, this will be rectified in the near future – and please drop a comment below if they do!

Casumo Slots & Games

Thanks to the number of slot providers in stock, Casumo offers hundreds of online slot machines – probably eclipsing 1,000 unique titles overall! These creations are from some of the biggest names in the business, such as NetEnt, Evolution Gaming, Bally, Barcrest, Novomactic, Play’n GO, Microgaming, IGT and a whole bunch of others.

You’ll get to play slots such as Starburst, Gonzo’s Quest, plus Dead or Alive, and that’s before we even mention the jackpots such as Mega Fortune, Mega Moolah and Leprechaun Goes to Hell.

Casumo jackpot wins have been so big that they’ve even attracted the attention of the British press, with a late-2017 Hall of Gods win being reported by The Mirror.

To keep things fresh, offerings are updated every week with new releases.

Live Casino

Casumo also have a dedicated scope for Live Casino. Live Casino offers you the opportunity to enjoy popular casino table games with a live dealer.

The platform is predominantly provided by Evolution Gaming, hence the main selection is the standard Evolution Gaming portfolio (blackjack, roulette, baccarat, casino hold’em and dream catcher). However, there are also a few tables available from NetEnt Live.

Play Casumo slots on mobile

Casumo Mobile

Browsing games and playing some of your favourite casino slots can easily be done thanks to Casumo mobile. Slot providers are forever updating their portable back catalogue to bring it up to scratch with desktop, so the list of available mobile games here continues to rise. It also goes without saying that any new release will always be prepared with smartphones and tablets in mind.

What’s more, the desktop experience featuring the above Reel Races, Trophies, Valuables and the rest is mirrored on mobile too.

Casumo has been recognised for their mobile developments with several accolades over the years, including at the EGR Nordics Awards 2018 – (Casumo – Mobile Operator).

Casumo App

Whether you want to download the dedicated Casumo App from either the App Store or Google Play Store is up to you.

Just note that the mobile website is easily accessible using your device’s browser if you’d rather save your storage space.

Is Casumo Safe & Trustworthy?

Alongside the usual queries about general bonuses and how the adventure theme works, we often hear questions such as “is Casumo legit?” and “is Casumo safe to use?”.

To begin answering these points, we’ll start by focussing on the fact that licenses from both the Malta Gaming Authority and the UK Gambling Commission have been acquired. These two certifications guarantee a safe gaming experience, as all connections are encrypted and account information kept safe.

Play Okay Responsible Gambling

Casumo also promotes responsible gaming and works hard to ensure that their players are looked after – particularly after receiving prior criticism from the ASA on the subject. There are plenty of references to login-time notifications and deposit limits in the dashboard, and you can even set a daily time limit as shown here:

For more information on responsible gaming at Casumo, you can visit their “Play Okay” page. Here, you can analyse whether you’re playing too much, if you know someone else who is, how to take a break and get support, plus other tools and features.

Customer Support

If you need any assistance then you can contact the Casumo customer service around the clock, 24/7. After having a few teething troubles solved himself, the Professor highly recommends this support team.

Casumo's great customer service

Casumo’s live chat service is the most convenient in the Prof’s eyes, with most agents replying in a matter of minutes. However, you can also send them an email if you’d prefer.

Unfavourable Reviews

As the Professor is as transparent as they come when it comes to his online casino reviews, he felt it only fair to mention that not all opinions sing Casumo’s praises.

The Pogg, for instance, have levied a poor score for Trustworthiness recently – despite all other areas being given a perfect 10/10. Also, the following screenshot depicts the average Trustpilot UK score for Casumo user reviews:

Trustpilot November 2018: Casumo reviews UK

While the Professor doesn’t doubt the credibility of these criticisms, he hasn’t witnessed similar activities or practices himself. However, despite only having good things to say, the Prof felt it necessary to share the views of the other side to give you a complete picture.

Overall, though, the vast majority of Casumo Casino reviews are positive.

Restricted Countries

Unfortunately, certain players are not eligible to play at this casino.

They include: Australia, American Samoa, Guam, North Mariana Islands, Puerto Rico and the Virgin Islands, France, Italy, Spain, Denmark, Marshall Islands, Turkey, Guyane (French Guiana), Réunion, Guadeloupe, Martinique, China, Hong Kong, North Korea, and the United States of America.

Casumo Casino Review Summary by Casino Professor

Casumo has been in the business longer than many of us have even been playing online casino games. Thus, they have accumulated a lot of knowledge about how to please their customers with an endless array of games, bonuses and cool gamification features. Because of this, iGaming has mainly jumped right on board the Casumo bandwagon.

As such, the Professor ventures a guess that most of his readers have already been introduced to Casumo in the past, but if this is your first time hearing about them then get ready! This casino is part of gambling history and should definitely not be missed.

Casino Professor

Casumo reviews

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6 responses to “Casumo reviews

  1. Good site but Casumo’s verification is a joke…

    Requested a withdraw on 27th October and I’ve only just got it coz they took so long. Wanted soooo many documents i was thinking it wasn’t gonna go through. Finally did but still a joke.

    Alright for me now coz it’s done but SPEED IT UP for others or they won’t stay casumo!!

    1. Hey Richard342!

      We’re sorry to hear you had such a long wait. As you say, it’s all been taken care of now so any potential future winnings should sail into your account.

      Casumo need to do these checks for every player’s first withdrawal to pass regulatory conditions. Unfortunately, it takes time – but it also makes the industry safer!

      Hopefully, the win was big enough to compensate for the time it took 😀

      Cheers, and happy Christmas!

      Professor

  2. Don’t listen to the haters, casumo is one of the best online casinos I’ve ever played at FACT!!

    Can’t actually believe some of the “reviews” I’ve been seeing which slag them off. There’s a decent welcome bonus, loads of slots, a story mode which gives you a chance and bonuses that I actually want…

    Loved playing here for years, think I might have been p*ssed off maybe once during my entire time, can you really say that about anywhere else???

    1. Hey TerrySpinner – that’s a staunch defence you’ve put forward there, we’re sure Casumo will be proud when they see it!

      It’s tricky to see too many complaints with Casumo, we agree – but it’s always tough when you don’t know the critic’s situation. All we can say is that there must have been a reason behind their complaints, yet we’ve never encountered anything suspicious.

      We wish you the best of luck with your future gaming, and long may your fun continue!

      Regards,
      Professor

  3. Love the gamification feature. Its so much fun and brings more excitement to playing. I have no complaints about this casino at all. You’ll love their bonuses and free spins and their games too. Withdrawal took 2 days. I had to call customer service once, and they were very helpful too.

    1. Hi Oldwest!

      Thanks for sharing your own Casumo experiences with us.

      They really are one of the best around for us, so we’re very happy to hear they were so positive for you too!

      Best of luck with your future Casumo gaming.

      Regards,
      Professor

Casino Professor

Casino Professor

Casino Professor, or just Prof among friends, is an older guy with a knack on online casinos. Among gracefully ageing reviewing online casinos has become his life mission.

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