Wildz Casino Review Canada

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Wildz review
No Deposit Bonus
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First Deposit Bonus
100% up to $500 + 200 free spins
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Payment methods
ecoPayz, iDebit, INSTADEBIT, Interac, MasterCard, MuchBetter, Neteller, Skrill, Visa
Software
1x2 gaming, BTG, ELK Studios, Evolution Gaming, iSoftbet, Microgaming, NetEnt, Play'n Go, Pragmatic Play, Push Gaming, Quickspin, Red Tiger, Relax Gaming, Stakelogic, Thunderkick
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4.9 / 5

Wildz Casino was one of the most hyped new online casinos that came to the market in 2019 and we were eagerly waiting to test it for our Wildz Casino review. Wildz Online Casino is a product from Rootz Limited, a very promising company in the iGaming scene, but with plenty of experience behind the team. More or less the same team launched a hugely popular casino called ‘Rizk’ (view our Rizk Casino review for more details): you can clearly see that there are some similarities between these two online casinos.

Throughout this Wildz Casino review, we will do our utmost to describe one by one every service provided by this operator. You can also read Wildz Casino reviews from our readers for more information at the end of this page. The casino site is designed properly to make it easy for players to navigate. It all starts with a visually appealing interface in shades of purple, which is simple but highly elegant. In terms of organization, one cannot ask for something clearer than that as the side menu enables smooth navigation.

Wildz Casino definitely catches the player’s eye by offering a variety of bonuses to new players. You can get a Wildz casino match bonus if you make a deposit. In addition, all the games are available for instant play, which makes it easy for players to get acquainted with all the titles of the game library. So, does Wildz Casino really stand out from the competition? Carry on reading our Wildz Casino review to find the answer.

Wildz Casino review in a nutshell:

  • Game library provided by 40+ of the best software developers
  • Loyalty program with tailor-made rewards
  • Regular bonuses and promotions (free spins, cashback…)
  • Very user-friendly mobile interface
  • No phone support is provided
  • English and French customer support

Is Wildz Casino legit?

Wildz Casino is a Rootz Limited online casino. The company is currently incorporated and operating under the regulation of Malta with registration C83903. Rootz Limited is also licensed by the MGA with license number MGA/B2C/599/2018. The casino currently makes use of this MGA license to operate in Canada, alongside their other reputable brands of Caxino (view our Caxino Casino review) and Wheelz (view our Wheelz Casino review). Thus, Wildz Casino is legit and trustworthy, since the Malta Gaming Authority is among the top most reputable and strictest iGaming authorities.

To make sure its members’ details are safe and protected, the casino uses top-notch SSL technology coupled with a 128-bit encryption technique. Aside from this, casino games at Wildz Canada are verified regularly by independent third-party auditing companies like eCOGRA, EGBA, and iTechLabs. On the casino site, you can easily find a self-exclusion feature. To sum up, Wildz Online Casino is legit and a safe choice for all calibres of players.

However, that’s not to say that there are never any complaints about Wildz Casino. If you search online then you will find a few players who have had problems. However, a lot of these complaints about Wildz focus on “manipulated slots”, “scams” and other comments. As Wildz Casino is licensed by the MGA, their slots and games are regularly checked for fairness by an independent authority – so being a scam is not possible.

Wildz online casino easy verification

Just like all legit and trustworthy online casinos, Wildz Casino will ask for a verification of their players account at some point. This ensures the safety of the casino and the players.

Withdrawals of verified accounts are processed in a quick manner so it is advisable to upload your documents before you are requested to do so by the casino. Wildz casino has a dedicated Verification are in ‘My Account’, which makes it easy to upload your verification documents into your account.

Wildz Casino review Canada 2022

Wildz Casino is a good choice for players in Canada because of the different offers you stand to enjoy. Its Canada-friendly payment options include iDebit, Interac, and InstaDebit, which helps to make this casino particularly popular for Canadian players. As a result, when you make or receive transactions, you won’t need to worry about conversion fees and exchange rate fluctuations.

Aside from that, Canadian players are not charged any fees for transactions at the casino. If you have questions, you can check the casino’s FAQ page for detailed answers to several common questions by existing players. In the event that you don’t find the answers you want or need assistance, you can easily get in touch with the support team. Simply use either the 24/7 live chat or e-mail address for a fast reply.

Wildz casino bonus

New players will also benefit from a dedicated Wildz Casino bonus in Canada for their first two deposits:

  1. 100% up to $500 + 200 free spins
  2. 50% up to $500

You won’t need to insert a Wildz Casino bonus code to activate your casino welcome bonus. As soon as your profile is created, your first deposit will be doubled up to $500. Therefore, if you deposit $500 then you’ll get another $500 for the full online casino $1000 bonus.

Wildz casino bonus code

N/A – You do no need any Wildz Casino bonus code to get the offers above. Simply follow the instructions on their site and you’re guaranteed to receive the Wildz casino bonus after having made the minimum deposit.

If Wildz decides to add a casino bonus code in future, we will keep you informed and update our Wildz Casino review. We suggest that you opt-in for the casino’s mailing list to consistently receive updates on fresh offers and new additions as well.

Wildz free spins

On top of that, you will also profit from the 200 free spins if you make a first deposit. These will be credited to your account in increments of 25 over an 8-day period:

  • Credited instantly = 25 free spins on Sweet Bonanza
  • Day 2 = 25 free spins on Money Train 2
  • Day 3 = 25 free spins on Eastern Emeralds
  • Day 4 = 25 free spins on Razor Shark
  • Day 5 = 25 free spins on Gonzo’s Quest Megaways
  • Day 6 = 25 free spins on Midas Golden Touch
  • Day 7 = 25 free spins on Deadwood
  • Day 8 = 25 free spins on John Hunter and the Tomb of the Scarab Queen

Bonus terms & wagering

As is the case with most online casinos, each Wildz casino bonus comes with wagering requirements that you need to fulfil before the casino bonus money can turn to real cash. As it stands, the wagering requirements for the casino welcome bonus are 35 X (unless stated otherwise in the campaign terms). A minimum deposit of $10 is required to activate the welcome offer.

When using bonus money, the maximum bet allowed is $5 per spin or $0.50 per bet line. There is no maximum win limit for any part of the offer above. Once the Wildz casino bonus has been claimed, players have 60 days to use it or the remainder will be forfeited. Remember that different games contribute a different percentage towards the wagering requirements:

  • Online slots = 100%
  • All table and live casino games = 50%
  • All video poker games = 0%

Promotions

If Wildz Casino succeeded in attracting such a huge number of players around the world, it is also due to the fact that they offer juicy promotions on a very regular basis. To take advantage of them, you won’t need to enter Wildz bonus codes either. You will just have to claim the casino bonus you covet with a single click. Are you wondering what Wildz Casino Canada has in store for you? Well, here is a short overview of the rejoicings you may expect.

At Wildz Casino, you earn the right to spin the ‘Levelz Wheel’ every time you reach a particular VIP level. This single-wheel slot game will allow you to obtain up to 40 free spins on popular slot games. The more you play, the bigger the reward. Sometimes, Wildz Casino selects a specific game to boost your progress bar (‘Double Speed’) so that you can level up even quicker.

Because Wildz Casino doesn’t want to see you frustrated after a streak of bad luck, the ‘Spinback’ promotion will grant you a bundle of free spins whenever you miss a number of consecutive game rounds. You may also take advantage of the ‘Cashback Chip’ promotion to receive cashback on your losses (usually 10%). Finally, you also have the possibility to increase your bankroll with extra cash thanks to a reload casino bonus (provided that you deposit at least $10 from time to time).

Wildz Cashback

The more you play, the more points you will get. These will allow you to climb all the rungs of the VIP Club, which is known as Loyalty+. Every time you reach a new level, you will be entitled to spin the ‘Levelz Wheel’ and collect some rewards, but not only! Each level will also grant you additional perks and benefits:

  • Up to 20% cashback (paid out weekly).
  • Exclusive giveaways and Wildz Casino bonus codes.
  • Wager-free real-money free spins.
  • Personal account manager available via mobile and e-mail for immediate assistance.

wildz online casino loyalty program

Wildz casino slots & games

It goes without saying that our Wildz Casino review wouldn’t be complete without going over their slots and game collection.

Wildz Casino Canada also owes its worldwide reputation to its extensive and perfectly designed game library. Here, you will find the perfect balance between quantity, quality, and variety. To attain such a high level of customer satisfaction, the casino operator called upon the service of more than 40 reputed software providers, including Microgaming, iSoftBet, Quickspin, Thunderkick, Yggdrasil Gaming, Relax Gaming, Push Gaming, Pragmatic Play, Play’n GO, NetEnt, Elk Studios, Ezugi…

Thanks to the impressive number of games, it becomes quite clear to everyone that Wildz Casino is seeking to breathe new life into the iGaming universe.

At Wildz Online Casino, you will find popular slot machines (Book of Dead, Immortal Romance, Starburst, Dead or Alive, Blood Suckers, Gonzo’s Quest, Spiñata Grande…), slots with a bonus buy option,  jackpot games (Mega Moolah jackpot, Book of Atem, Wheel of Wishes…), and table games (blackjack, roulette, baccarat, video poker…). Each game is associated with a demo version you can try out anytime. Test all the games at your leisure and switch to real-money mode as soon as you feel able to!

Live casino

Wildz Casino also offers a wide variety of live casino games, which are available for you to play on both desktop and mobile devices. The casino operator has called upon the services of the most renowned software providers in the current market, namely Evolution Gaming and Pragmatic Play. This partnership enables Wildz Casino to offer a very realistic gaming atmosphere.

All classic live casino games and their variants are obviously present: live blackjack, live roulette, live baccarat, live poker… On top of that, you will also have the pleasure of discovering new exotic live games, such as Dream Catcher, Mega Wheel, Monopoly Live, Side Bet City, Crazy Time, Super Sic Bo, Andar Bahar, Teen Patti…

Deposit methods

Wildz Casino Canada has quite a few deposit methods that you can use to make transactions. This includes Canadian online banking services (iDebit, INSTADEBIT, and Interac), bank transfers, debit/credit cards (Visa, MasterCard), or e-wallets (MuchBetter, ecoPayz, Skrill, Neteller).

During our Wildz Casino review, we were happy to notice that Wildz doesn’t require you to make a large deposit to start playing for real money. That’s because the Wildz minimum deposit is currently $10. What is more, no fee will be ever applied by the casino. All your deposits will be processed immediately.

Wildz Casino withdrawal time

The time it takes to receive a withdrawal from Wildz Casino is between 24 hours and 3 business days. Withdrawals need to be approved after you request one. This is usually done within 24 hours which makes Wildz one of the fast payout casinos.

Once this is complete, the payout time depends on what withdrawal method you use. Online banking services like iDebit, INSTADEBIT and Interac often have the money in your account within a few hours. This is also the case for e-wallets. However, bank transfers and card payouts can take a few business days.

Wildz online casino easy withdrawal

Wildz Casino makes it very easy and quick to request a payout. To payout your funds, all you need to do is head over to My Account and click Cashier. You’ll find the option to withdraw your winnings there.

All withdrawal methods have a minimum withdrawal amount of $20.

Some casinos have a limit as to how much funds you can withdraw per day or per week. At Wildz Casino, there is no withdrawal limit whatsoever. Players can withdraw as much funds as they wish.

Mobile

Wildz Casino doesn’t have its own mobile app, it doesn’t mean that you need to stay at home and play your favorite games on the casino’s desktop version. Thanks to its amazing mobile version, the entire gaming platform is available 24/7 from your smartphone or tablet. Whether you have an Android, iOS, or BlackBerry device, you will be able to have instant access to the mobile version of the casino website in the blink of an eye.

Wildz Casino is perfectly aware of the fact that a huge portion of online gamblers play from a mobile device. As such, the website was completely reorganized and redesigned to ensure optimal performance and navigability on a mobile interface. You will also access payment services and customer support with great ease.

Wildz Casino Canada customer support

This Wildz casino review wouldn’t be complete if we didn’t touch on their customer support. Wildz Casino’s customer support is available 24/7 through live chat or e-mail (support@wildz.com). The support team is based in Malta and operates on European time. So the fact that they are available 24/7 is very useful for Canada players as there’s no need to worry about timezone differences. You are guaranteed to get a quick response whenever you have a problem. Wildz Casino offers customer support in both English and French, which is definitely an asset for players from Canada.

Unfortunately, no phone support is currently provided. Having said that, processing times are surprisingly low. When submitting a request by e-mail, we received a detailed answer to our query within only 10 minutes or so (only a minute via live chat).

Apart from the top-notch help desk, you also have access to a well-rounded FAQ section. There, you will come across dozens and dozens of questions, which are classified by category (account, casino, Wildz casino bonuses, deposits & withdrawals, games, mobile gaming, responsible gaming, and security). Wildz Casino also provides a ‘Casino Guide’ section where you will find comprehensive information on the way to play casino games (which is very useful for newbies).

Wildz Casino review summary by Casino Professor

It seems pretty clear to us that Wildz Casino Canada brilliantly managed to assemble all the elements needed for creating a successful gaming platform. Apart from the absence of phone support and a few missing payment options, we haven’t been able to spot any issue with this casino operator. As we were digging deeper into our Wildz Casino review, we went from one surprise to the next.

At Wildz Casino, you will enjoy a plethora of exciting chance games as well as a highly user-friendly interface. You will face a jaw-dropping game library while being snowed under with gifts. What more can you ask for? We assume you’ll soon understand why we praise this casino site with so much positive feedback. What about you? Will you be able to resist Wildz Casino’s outstanding welcome package?

Have you ever played at Wildz Online Casino Canada before? Tell us more about it by adding to our Wildz online Casino reviews from our readers below.

Wildz Reviews from players

  1. ZERO STARS FRAUD ALERT!!!!!!! this site is a compleat fraud. For the past year ive been playing never winning anything substancial enough to cash out and 3 days ago i won $1000 and they keep declining every verification document ive sent to them. I have used other sites and sent the same documents and have been verified no problem. Beware of this site as they are quick to take your deposit but will find any way possible to not pay you if by rare chance you accually win anything!! I have sent A letter from government student loan a copy of my car insurance, a letter from car insurance, a Bank statement all with my name and current address and they have denied every one. the also asked for a phone number verefication and my cell phone is in my boyfriends name and they need the bill to be in my name for my registered phone number and it says that nowhere in the terms and conditions. If you just want to hand money out to play games this is the site you want.deposit only casino!! withdraws are not possible

    1. Hi Amanda,

      Sorry to hear you’ve had problems at Wildz.

      Are you able to contact customer support again to ask what documents would be accepted?

      Regards,
      Casino Professor Team

  2. I read the terrible reviews and should have listened. Didn’t even get the chance to make a withdrawal and deal with the verification process as I spent $700 on slots and they took it all. And I never bet more then $1.60 per spin. Terrible bonuses if I was lucky enough to get one. Too bad as I would be more then willing to continue playing if I could have cashed out a couple hundred. Not sure why I am taking the time to write a review as I see all their responses are “sorry you had a bad experience…” blah blah blah. They don’t care, unsuspecting people who spend their hard earned money trying to have a little bit of enjoyment will get screwed like I did and this site will continue to prey on them.

    1. Hi,

      Sorry to hear you’ve not been lucky while playing at Wildz. You are playing games of chance though, so that’s how it can go, unfortunately.

      We hope you have better luck in future.

      Regards,
      Casino Professor Team

  3. What can you say about a bunch of people got together and open up a casino ..which is basically a legal way to print money ..not only have they got it good …that’s not good enough they have to rip every one off ..well if you read this and continue to go there ..then you get what you deserve. I learnded the hard way no reason you should
    STAY AWAY…unless you got money to burn ..then fill your boots…but if your just going to throw your money away..I could use some…take care

    Ps..really research before you spend

    1. Hi Jeff,

      Sorry to hear you’ve not had a good time at Wildz.

      Was there anything specific that was wrong?

      Regards,
      Casino Professor Team

  4. Worst Casino on the web! I deposited with them and loss my money…… Oh well that’s not my issue, the next time I deposited w/e-transfer from my same bank account that was used before. I sent it they received it. I went online to use their site, when it says my account and funds are frozen. I did the same as all the other customers who also got ripped off by them. They said my documents were basically fake. I re sent all of them again they are issued by government, still refuse to give me back my money

    1. Hi Terry,

      Sorry to hear you’ve been having problems at Wildz.

      Unfortunately, we are not able to access any of your account information. Are you able to contact their customer support team? They should be able to provide you with the next steps.

      Regards,
      Casino Professor Team

  5. I’ve been playing at Wildz for a few weeks now. My experience has been fantastic, so it’s surprising to read all these negative reviews. Once my acct was verified, (which is the same process as all other online casinos)the payouts have been lightning fast. I use interac e-transfer to deposit. And for withdrawals. I’m playing from Canada. From these reviews, it sounds like the verification process has been difficult, so before putting in a bunch of money, do the verification process first! Because once my acct was verified, the withdrawal process has been excellent. Funds have been in my acct within 25 hrs. (Which is the fastest I’ve seen)

    1. Hi Kim,

      Thanks for leaving your review of Wildz Casino from Canada.

      Good to hear you’ve enjoyed the experience. We hope this continues.

      Regards,
      Casino Professor Team

  6. Stay away from super 7 as well as this casino. Similar thing happened to me at super 7 and now due to new regulations put in from government of Ontario, super 7 has closed its doors for players residing in Ontario. Long story short made a deposit of $250 cashed out 450 first time had no problem getting my funds. Second time deposited $200 and won $2500 and somehow a win of $360 disappeared from the total but I said [Expletive] it I’ll withdraw the remaining amount and then came the process of verification and what a joke that was, so I played out the funds and as soon as I was done blowing the rest of the funds I got an email saying my identification had been verified but when I checked one document still said pending ..so don’t play these sites

    1. Hi Sage,

      Online casinos may request documents to verify each player. This is included in their terms and conditions.

      Regards,
      Casino Professor Team

  7. I agree that this website is a complete scam. I have provided numerous documents over 3 months. It is crazy the scams they pull. For example they wanted my bank statement to show my name, account and deposit to wildz all on one page. But the deposit to wildz was on the second page. How can I manipulate a bank statement to all be on one page. They do everything they can not to pay out. I have a lawywr inolved and fhey simply just do not respond to him. We are going to obtain local counsel in malta. With all these complaints against this casino, we should start a class action lawsuit

    1. Hi David,

      Thanks for getting in touch with us about Wildz.

      Sorry to hear you’re having problems. Unfortunately, we don’t have access to your account information. Are you able to contact their live chat? They should be able to explain how to take your complaint forward.

      We hope everything is resolved soon.

      Regards,
      Casino Professor Team

  8. Terrible customers service. Tried to play online for first time and sent money and then froze account. Sent them numerous verifications of what they asked for but still wouldn’t release funds. I asked for money back and nothing!! Kept all my money!! Nothing but a fraud company

    1. Hi John,

      Sorry to hear about your experience at Wildz.

      Are you able to contact customer support again? They should be able to explain what your next available steps are.

      We hope everything gets sorted out.

      Regards,
      Casino Professor Team

  9. As soon as I made a deposit my account was blocked as well. If I put $100 keeping it without letting me use I’d see why. But $20? Common! I’ve been jumping through hoops for 3 days straight. Nothing is good enough and I sent in a note with e-transfer transaction that didn’t help either. Now want a copy of my bank statement? Mine won’t show 30 more days dang it. Not having fun. Worst casino ever I regret sending you guys $$$)

    1. Hi,

      Thanks for leaving your comment.

      Are you able to contact the Wildz customer support team about this? They should be able to explain the next steps.

      Regards,
      Casino Professor Team

  10. Total scam site. Let’s you play for months takes all your money. The minute you win something worth withdrawing they slam you with 7 documents required. They accept 6 out of the 7 and screw you on the last one. They say we don’t accept documents over 3 months old yet they are asking for a document that is over 3 months old. Make it make sense!!! Then you speak to some bot on the other side which gives you no help at all. Honestly worst casino site out there and I’ve used quite a few. Never has a site asked me for so many verifications. STAY AWAY !!

    1. Hi Kevin,

      Sorry to hear you’ve had problems with verification. Are you able to send them an email about this? They should be able to reply with guidance on how to get the 7th document approved.

      Regards,

      Casino Professor Team

    2. Yes agreed I recently joined this site and have lost lost lost .

  11. Worst casino I’ve come across yet. Customer service pretends like they don’t know what you’re talking about. Even when it’s the simplest of things. I won a couple times (3-4Keach time) but then something wrong with my ‘verification’. So I tried something. I played out the amount I won and once it was less than $100 CAD, miraculously I got verification again. Do not give them your money. You won’t get any reasonable amount back ever. And again, customer service reps pretend to not know what you’re talking about till you give up.

    1. Hi Shane,

      Sorry to hear you’ve been having problems with verification.

      For some withdrawals, additional verification may be asked for to do with anti-money laundering purposes.

      We hope you have a better experience in future.

      Regards,

      Casino Professor Team

    2. Wish I read before I deposited

    3. I wish inhad read reviews before playing in this site .

    4. Yup just confirmed again ….a few grand inn no wins what so ever . Just have yourself banned from playing here and save yourself alot of money .

  12. Never play this casino they will take to your money and block you please people don’t waste your money it’s a scam and you will lose you money I uploaded documents accurately and they keep rejecting it and not even looking at my file crooks they are they stole my money and I never even got to play it thx wildz for your excellent support, losers

    1. Hi,

      We are sorry to hear about your negative experience with Wildz Casino.
      Did you try to contact their customer support about this? They should be able to explain you why your documents were rejected and to guide you through the process of successfully verifying your account.
      The guidelines of document verification can be pretty strict but this is done for your safety and the casino’s. All legit casinos must perform this account verification procedure upon all their players at some point.

      We hope your issue will be resolved quickly.

      Regards,
      Casino Professor Team

  13. The weirdest experience ever!
    So, i won 1k and 1200$, they were asking me for a card i dont have or ever played with?! But sent 1k in 24 hours!
    I put my limit to 100$ a month and they let me spend over 2k
    No answers to my e mails!
    I will stay away

    1. Hi,

      We are sorry about your negative experience with Wildz Casino.
      It is possible that the customer support line was busy at the time you sent an email to them, and that they will send you a reply a little later on. Have you tried contacting them through their live chat option? They should be able to explain you the rules and all information about the deposit limit you’ve set as well.

      We hope everything will be solved very shortly.

      Regards,
      Casino Professor Team

  14. I play only this casino lately, won 2k last night and reading all these reviews now – i am worried!
    They asked for verification, i will post again with results

    1. Hi,

      Congrats on your winnings on Wildz!

      Please note that Wildz Casino must, just like all legit online casinos, perform an account verification through certain documents. This may be randomly requested from a player, but surely before a large withdrawal request. This is a standard procedure which is done to protect you and the casino. We hope your account will be fully verified shortly and your pending withdrawal will be paid out successfully.

      To stay up to date about your withdrawal request and/or account verification procedure, we’d recommend you to contact Wildz Casino’s customer support. Their agents are available 24/7.

      Regards,
      Casino Professor Team

  15. I been playing this for over a year now. It is 50-50 in case of winning. But they have good rewards. My account will tell you the story of last 18 months. Their withdrawal system is fast too.

    Total deposits: [sensitive information]
    Total withdrawals: [sensitive information]
    Bonuses cleared: [sensitive information]
    Manual adjustments: [sensitive information]
    Net position: [sensitive information]

    1. Hi,

      Thank you for leaving us your positive review on Wildz Casino.

      We are very happy to hear you’ve made such nice winnings! We can’t show the actual figures, however, due to its sensitive nature.

      We wish you good luck in your future gaming.

      Regards,
      Casino Professor Team

  16. Have No problem taking your money with out verifying anything but when it comes to paying it’s a no! They make you jump threw hoops and still don’t give it back! This casino needs to be SHUT DOWN! 😡

    1. Hi,

      We are sorry to hear your experience with Wildz Casino was negative.

      All reputable online casinos must perform an account verification at some point. This is a standard procedure in which the player should provide a copy of a few official documents to the casino. This is done to protect the safety of the player and the casino. Wildz can request such documents at any point in time.

      Were you able to contact Wildz’ customer support about this? They should inform you why your withdrawal is still pending or your account verification wasn’t completed yet.

      May we also suggest to take a look at some responsible gaming features an online casino has to offer? Online gaming should always stay a fun experience.

      We wish you good luck in your future gaming.

      Regards,
      Casino Professor Team

  17. I’m still waiting for the casino to verify my documents and its been 3 days

    1. Hi,

      We are sorry that your account verification at Wildz Casino is taking longer than expected. Were you able to contact customer support about this? They should be able to explain you why your account verification is taking a longer time.
      We hope it will be solved shortly.

      We wish you good luck with your future gaming.

      Regards,
      Casino Professor Team

  18. I am also having a difficult time dealing with wildz. They keep saying my bank info is not matching up. Banks post purchases from the weekend on Mondays so that is literally all that is wrong. Can we sue them?

    1. Hi,

      Thanks for leaving your review on Wildz, but sorry to hear you are facing some issues with the verification of your account/transaction.

      Have you been able to contact Wildz customer support about this? They should be able to give you more information and tell you which specific details are not matching.

      We hope it gets resolved soon and wish you good luck in your future gaming.

      Regards,
      Casino Professor Team

  19. By far the worst casino. My account was locked due to a name mismatch on a deposit, my friend deposited the money for me through her debit we weren’t supposed to do that I know that now. My account was temporarily locked until they received documents I sent in documents and they requested more. I do not have a passport or drivers license and they were not willing to take other means of identification. My friend passed away so I was not able to get her ID or bank statement so they said there’s nothing they can do for me they kept y friends $20 deposit after they said they would return it to her and locked her account before she passed away too. This casino is a SCAM!!!

    1. Hi,

      Thanks for leaving us your review of Wildz Casino. We’re sorry to hear it was a negative experience – and we wish to express our condolences for your loss.

      It is stated in Wildz’ terms and conditions that your account is for your own personal use only. Thus, only your own payment methods can be used. This is a standard term of any online casino and is done for safety reasons. It is always advisable to read through a casino’s terms before depositing.

      Once again, we’re sorry to hear of your loss – and we wish you all the best in future.

      Regards,
      Casino Professor Team

  20. Brilliantly managed? I think it’s a brilliant ripoff. Put a bunch of rules in the fine print and once a person breaks one. They close there account and keep any funds you have deposited. Report this casino to the authorities. 100 percent scam. Never pay you and close your account once you win. Also stealing your personal information to sell.

    1. Hi,

      We are very sorry to hear about your negative experience with Wildz Casino.

      It is unfortunate, but all players must abide by the terms and conditions of the casino. They also have a strict privacy policy on their website about their player’s data and process it in compliance with applicable laws.

      We hope your issue can be solved with Wildz’ customer support and we wish you good luck with your future gaming.

      Regards,
      Casino Professor Team

  21. Absolutly terrible casino, they take your money without hesitation, then when you win and want to withdraw your money, they say your information is incorrect and you have to resubmit it. Not only that, but I won over $20,000, the first time i actually won big, and they did a “manual adjustment” of $15,000, claiming I used an “illegal wallet” which makes no sense because I’ve used the same method everytime I deposit.

    If i were you, I’d save your money and actually go into a casino once they open back up again, because if you actually win something one here, you will never get your winnings

    1. Hi,

      We are sorry about your negative experience with Wildz Casino.

      Were you able to contact their customer support about the verification procedure and the payment issues? They should be able to give you a clear explanation about what happened.

      We definitely hope you will be able to resolve this issue with them.

      We wish you good luck with your future gaming.

      Regards,

      Casino Professor Team

  22. I won $450 after wagering but was declined because I made a bet over 5 euros. Then I argued I bet 5 Canadian dollars and then their rules changed. Not only that but their game was set to max bet from the first pull and does not warn you until after. Then their excuse is it’s up to us to ensure the right bet is set
    Ok ok. Just warning you guys. My friends and I are hackers and I’ll tell you right now DO NOT USE WILDZ. WE FOUND WHEN THE BET IS PLACED FOR $5 OR UNDER YOU ARE SET TO LOSE BIG TIME AND WIN NOTHING BUT WHEN YOU MAKE YOUR BET OVER $6 YOUR WINNING HUNDREDS LEFT AND RIGHT. IT IS RIGGED. We are taking our proof to court and during WILDZ.

    1. Hi,

      We are sorry about your negative experience with Wildz.

      Unfortunately, they do state in their terms and conditions that they have maximum bets when completing the wagering requirements.

      Also, casino games are games of chance so winnings can never guaranteed.

      We hope your future gaming will be more favourable.

      Regards,

      Casino Professor Team

    2. I am in on this [EXPLETIVE] wildz casino

    3. Hi,

      We are sorry about your experience with Wildz Casino.

      Wildz is a regulated casino and licensed by the Malta Gaming Authority. The MGA is among the top most reputable and strictest iGaming authorities, which means that Wildz is a legit and trustworthy casino.

      We hope your future gaming will be more pleasant and successful.

      Regards,

      Casino Professor Team

    4. Yes yes time to fight back, i hope all players with difficult differences with this ripoff casino where everyone gets there money back

    5. Yes yes time to fight back, i hope all players with difficult differences with this ripoff casino where everyone gets there money back

  23. They stole from me. Took my money but wont give a payout. I want my money back. Scam and should be boycotted

    1. Hi,

      Thanks for leaving your reply of Wildz Casino. We are sorry to hear you had a negative experience.

      Online casinos offer games of chance so unfortunately winnings cannot be guaranteed when playing.

      Were you able to contact Wildz’ customer support about this?

      Regards,

      Casino Professor Team

    2. Court filed against this ripoff casino

  24. Unbelievably terrible website!!
    Crooked and deceitful!!!!!!!!
    Asked me for account verification which I provided and questioned my banking information. I provided an explanation that my account was joint with my wife and also provided her identity information. My account was verified and I continued to make deposits. I had a big win and tried to withdraw the winnings and they locked my account and confiscated the winnings. They stated that I was depositing from a 3rd party and therefore in violation of their policies. It was fine for depositing and taking my money but the minute I tried to cash out I was in violation and lost everything. Never play on this site!!!

    1. Hi,

      Thanks for leaving your review of Wildz Casino – but we are sorry to hear about your negative experience.

      Are you able to contact their customer support about this? You should be able to ask them more about their policy and why your account was verified.

      We hope this is resolved as soon as possible.

      Regards,

      Casino Professor Team

    2. I tried replying and they blocked me completely. It’s absolutely crap. They would have continued to take my money. Even if I violated their policy I should have been blocked and my account closed before any more funds were deposited. As far as I am concerned they knowingly accepted my deposits with the intention of denying any withdrawal. They sent one email about my banking info and I responded. Then my account was verified so I assumed all was good. Not done with this yet. I have contacted authorities who are looking into their business practices. They claim it was a mistake on their end so they should at least return the deposits made. Never play on this site!!!

    3. Hey todd time to fight back in court, this is the biggest ripoff casino.

    4. Exactly!!

  25. this casino will hold your ur funds HOSTAGE ! no matter what documents they ask for they will never verify them and will keep rejecting them ! its like someone asking for a pen and then u give it to them and they say no this is not a pen ! these guys asked me for a bank statement witch i uploaded 5 times and they reject it every time saying
    my name adress account number and deposit to theyre casino all needs to be on one page>?? what am i a magican where do u want me to get a bank statement like that though, my name and everythign else was on the top of the statement they rejected it saying it has to be in the same page ????????????? what how does this make any sense

    1. Hi,

      Thanks for getting in touch with us about Wildz – but sorry to hear that you are having problems!

      Due to their license obligations, Wildz may need to perform extra verification on some withdrawals. This can involve sending sensitive documents which are held safely.

      Are you able to contact their customer support? They should be able to guide you on the next steps for verifying.

      Regards,

      Casino Professor Team

    2. This sounds totally familiar to me. I honestly thought they were finally a decent online gaming site…wrong!! They all do this same thing. Better to do something else with your money or…find a really good casino…Jackpot City, Ruby Fortune, Gaming Club…all up front it appears…been there for years. 🙂

    3. I’m going thru this same situation and it’s very very frustrating…its now day 7 and still no luck as they keep asking for a transaction that happened one year ago and just so happened I had closed that bank account so they using their advantage to no allow me to withdraw…has your Situation ever been resolved?

  26. CASINO IS AN ABSOULTE SCAM !!!!!!!!!!!!!!!!!!!!!!!!!!

    1. Hi,

      Thanks a lot leaving your review of Wildz Casino in Canada. Sorry to hear you’ve not had a good experience.

      All online casinos offer games of chance. This means you are not guaranteed to win when you play.

      Is it possible to provide any more information about your problem at Wildz?

      Regards,

      Casino Professor Team

  27. I have played many online casinos and this one has been by far the worst! This is not a fun entertainment casino.

    1. Hi Anthony,

      Thanks for leaving us your review of Wildz Casino in Canada – but sorry to hear you’ve not had a fun time!

      If it’s not too much trouble, would it be possible to give us a bit more information on what went wrong?

      Regards,

      Casino Professor Team

    2. I have screen shots of conversations !! This casino BLOCKED my ACCOUNT without letting me know The valid reason and i have money,cash back, and bonus REAL money on it.

    3. Hi Paolo,

      Thanks for getting in touch with us about Wildz Casino in Canada.

      Sorry to hear you’ve not had a good experience.

      Are you able to contact customer support? They should be able to provide a reason for what happened.

      We hope it is resolved as quickly as possible.

      Regards,

      Casino Professor Team

    4. I agree Anthony! I played there for about a year and deposited thousands of dollars. I think I got 3 or 4 x 3,000 payouts and all of a sudden they’re checking my Source of Wealth…which is fine…my money is legitimate, however, that’s not what it’s about. I’m self-employed and wouldn’t accept my proof of income…wanted tax returns. I’m not sending my tax returns to any online gaming site…if a bank statement and obvious deposits aren’t good enough, tough luck! I wasn’t allowed to make any further withdrawals and if my account wasn’t verified in 30 days, then it would be suspended, so no matter what, I couldn’t win. They decide. It was very apparent to me that they don’t like to pay out…you can play there but you can’t win very often….they’ll use the Source of Wealth excuse to make it impossible. Whatever! I closed my account and told them I would post my experience. They could care less. lol Neither could I to be honest. Keep that up and they’ll be belly up soon enough. I had seen reviews online similar to my experience.

    5. Hi,

      We are sorry you didn’t have a good time playing at Wildz Casino. In their terms and conditions it is stated that an account verification may include but shall not be limited to, copies of a player’s passport, national identity card, copies of a player’s utility bills, and/or copies of the credit/debit cards used to make deposits.

      We hope you’ll be able to solve this issue together with Wildz’ customer support and your withdrawal will go smoothly.

      Regards,
      Casino Professor Team

    6. They also blocked my account as soon as I made a deposit. So..they have my money and wont return it. I have filed a report with authority’s. They are a scam!!!

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