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Lucky Spins Canada Review

Lucky Spins Canada
4.2 / 5
No Deposit Bonus
-
First Deposit Bonus
100% up to $500 + 500 FS
Payment methods
Bitcoin, Interac, MasterCard, MuchBetter, Visa
Software
1x2 gaming, Betsoft, Big Time Gaming, ELK Studios, Evolution Gaming, Hacksaw Gaming, Microgaming, Nolimit City, Play'n Go, Pragmatic Play, Push Gaming, Quickspin, Red Tiger, Relax Gaming, Stakelogic

This offer is only available to players residing in Canada outside Ontario. Minimum deposit $20. Wagering x35 bonus amount. Free spins given in batches. 7 days to claim bonus. Bonus only available on first deposit. Terms and Conditions apply.

18+ | Gamble responsibly | GambleAware.org | T&C's apply
Last updated
Pros
  • Interac accepted
  • 5000+ games
  • Leading game providers
  • 24/7 customer support
Cons
  • Limited payment methods

Lucky Spins Casino Review

Welcome to our review of Lucky Spins Casino, a dynamic online gaming destination that promises a thrilling experience for Canadian players. The casino was launched in 2022, which makes it still somewhat of a new online casino.

In this comprehensive review, we will explore various aspects of Lucky Spins Casino, including its game selection, which features an impressive array of slots, table games, and live dealer options. We will also assess the user experience, detailing the ease of navigation and the design of the casino interface.

Additionally, we’ll look into the bonuses and promotions offered, evaluate the banking options available for deposits and withdrawals, and provide insights into customer support services. Our goal is to give you a clear picture of what to expect when you choose to play at Lucky Spins Casino.

Is Lucky Spins legit?

Yes, Lucky Spins Casino is a legit online casino. It is regulated by the Kahnawake Gaming Commission and accept players outside Ontario. The company behind Lucky Spins, White Star B.V., also has a license in Ontario but the license is being used by one the company’s other brands.

Compared to other online casinos Canada, Lucky Spins also offers a pretty decent welcome offer for new players with fair terms. We will cover this next.

Lucky Spins casino bonus: $500 + 500 free spins

Lucky Spins Casino Bonus

New players at Lucky Spins Canada can get the following casino bonus when making a first deposit:

  • 100% up to $500
  • 500 Free Spins to Book of Dead

Before making your first deposit, you must activate the welcome bonus from within your account. The minimum deposit for this bonus is $20.

Each free spin is worth $0.10. This means your 500 free spins are worth $50 overall. So if you deposit the maximum amount of $500, you’ll be given $1050 in total to play with.

Bonus terms & wagering

There is a x35 wagering requirement for this welcome bonus. This means you need to bet the bonus money 35 times before it can be withdrawn. Any winnings from the free spins will also be credited as bonus money and must be wagered 35 times.

Other terms:

  • Maximum bet of $5
  • Most slots contribute 100% to the wagering (some excluded slots can be found within the generic bonus terms)
  • Hedge betting is not allowed

You can activate the welcome bonus up to 7 days after creating a new account.

It will be forfeited if not triggered in time. You can also choose to deposit without activating the bonus if you want to play with just your own money.

Free spins

The free spins are given in batches and all batches are for the Book of Dead slot by Play’n Go.

You will receive 100 free spins within 24 hours of making the first deposit. Another batch of 100 free spins will be given every 24 hours until the full amount has been given.

You have 24 hours to use each batch otherwise they will be forfeited.

Winnings made from free spins are considered bonus money so wagering and other bonus terms will apply.

Promotions

Lucky Spins promotions tab

Lucky Spins has more promotions if you continue to play. These offers are constantly changing but they commonly include:

  • Deposit bonuses
  • Free spins
  • Slot tournaments
  • Random cash drops

You can find what’s currently available by opening the Promotions tab on the Lucky Spins site.

Payment methods at Lucky Spins

Deposits:

  • Methods: Interac, Visa, MasterCard, Skrill, Neteller, Bitcoin
  • Processing Time: Instant
  • Fees: None
  • Limits:

Withdrawals:

  • Methods: Interac, Visa, Skrill, Neteller, Bitcoin
  • Processing Time:
    • E-wallets: Within 24 hours
    • Visa/Interac: 1-3 business days
    • Bitcoin: Up to 24 hours
  • Fees: None
  • Limits:
    • Minimum: $20
    • Maximum: $5,000 per transaction

Game selection at Lucky Spins

Lucky Spins casino games

Lucky Spins have over 5000 casino games available for Canadian players. The vast majority of these are online slots from leading providers such as:

  • NetEnt
  • Hacksaw Gaming
  • Push Gaming
  • Pragmatic Play
  • Play ‘n Go
  • & more

They also have a variety of table games, crash games, bingo and more.

Lucky Spins has many filters in the game lobby to make it easier to find a game to play. You can also search for a specific title or games from a specific provider.

Live casino

Live casino lobby at Lucky Spins Canada

Lucky Spins Canada has over 100 live casino games that you can choose from. This includes variations of:

  • Blackjack
  • Roulette
  • Game Shows
  • Baccarat
  • Poker
  • Dice Games
  • Lottery

Pragmatic Play powers the majority of these games. However, they also have games from other providers such as OnAir Entertainment, BetGames.tv, and more.

Lucky Spins customer service

Customer support at Lucky Spins Canada

If you have any problems while playing then Lucky Spins offers a few customer support options. You can find answers to commonly asked questions in their FAQ section. Alternatively, you can speak to an agent via:

  • Live chat – available 24/7
  • Email

Lucky Casino Website Interface

Lucky Casino’s website features a sleek, modern design with a dark theme accented by vibrant colors, making it visually appealing and easy to navigate. The homepage prominently displays the latest promotions and popular games, with a well-organized menu for quick access to various sections such as game categories, promotions, and customer support.

Performance:

  • Speed: The site loads quickly, ensuring minimal waiting times.
  • Devices: The layout is responsive and performs exceptionally well on both desktop and mobile devices, providing a smooth user experience regardless of the platform.

The combination of aesthetic appeal and functional design ensures a seamless and enjoyable gaming experience for all users.

Lucky Spins Canada summary

Lucky Spins is a good online casino for Canadian players overall. They offer a decent welcome bonus to new Canadian players, with more promotions and offers for existing players on top.

There’s a huge game library that’s filled with a range of different slots and games from leading providers. Although the list of payment methods is a bit short, they do offer Interac which allows you to deposit straight from your Canadian bank account.

If you do decide to play, make sure to leave your own Lucky Spins Casino review to let us know what you think.

Lucky Spins Canada Reviews from players

Not bad casino. They have lots of games its nice! Very difficult to win with bonus and free spins I didnt win anything…

Hello Cody,

Thanks for sharing with us your experience at Lucky Spins.
Happy to hear that you enjoyed the games available. Regarding the bonus and free spins, unfortunately it’s not easy to win as you are playing games of chances.

Best regards,
Casino Professor

Good casino to play at. Lot of valid games had a good time. Unfortunately, withdrawal bit slow should be faster! Asked support why so long and still waiting

Hello Alexander,

Thanks for sharing your experience at Lucky Spins. Happy to see that you had a good time while playing there.
Regarding withdrawals, unfortunately we don’t have access to players’ accounts. So, you need to wait for a reply from their side and hopefully they will help you sorting it out.

Regards,
Casino Professor

I deposit my money ober $3000 in total and one time i won around $3300. They say something about over bet rules says my bet was over the limit. I only jusy played $4-$8 bets. I tried to withdraw $3300. They refused to give the money back.
Inow i read some reviews on here seems like they are not giving people the prize of what they’ve won from the game…

Hello Min,

Thanks for letting us know about your experience at Lucky Spins Casino.

We’re sorry about the issue you had with the withdrawal. Unfortunately, we cannot access any player’s account from our side. Therefore, we suggest you contact their customer support. Hopefully, they’ll be able to solve your problem.

Best Regards,
Casino Professor Team

Well I am so disappointed in this site. I won $2500.00. Then they accused me of fraud and then told me it was an error and I didn’t do fraud. So they sent me $400.00 that I deposited and didn’t give me my winnings. They closed my account. After several emails they won’t say why they won’t send me my winnings or reopen my account. I am currently checking into to legal action.

Hi Faye,

Thanks for sharing your experience with this site.

We’re really sorry to hear about your issue. Unfortunately, this is something we cannot check for you as we don’t have access to player accounts.
We suggest you keep contacting customer support. Hopefully, they will be able to help you with this.

Best regards,

Casino Professor Team

I have contacted them at least 10 times in the last 5 days. They keep saying the email they sent accusing me a fraud was sent in error. But they still closed my account and refused to reopen. I was very polite with them and thought once they realized I only use my CC on their account they would reopen and give me my winnings. But every email that comes back they quote there fraud policy. Then says smile and have a great day!

I emailed them again and ask for the online license #. I will put in a complaint.
If they don’t give it to me I think they have to have it on their page somewhere.

Hi Elgin,

Thanks for reaching out about your experience.
We’re sorry to hear about your issues with this site. Unfortunately, we cannot access your account from our side.
We suggest you contact customer support. They should be able to fix this for you.

Best regards,
Casino Professor Team

I been trying to withdraw my money from the wallet. Its always telling me verify fail

Currently awaiting withdrawal from them lucky spin, I had the worst experience with Leo Vegas casino lost well over 900 of my own money and tried to withdrawal 2400 I had won, then they knocked it down to 900 and had to provide so much more proof and unusual proof from the bank that even my bank said it was a scam and unheard of especially in canada end of the day I didn’t get my 900 or the winnings” so I truly hope it isn’t the same .. I’ll update the review.. once I see a deposit from lucky spin

Hello Marlee,

Thanks for leaving your Lucky Spins Casino review.

We’re sorry you’ve had an issue with the withdrawal process. Unfortunately, we can’t access your personal account to check this for you. Hopefully, they will get back to you as soon as possible to fix this.

All the best,
Casino Professor Team

Im having the same problem

Lucky spins takes your deposit, ask your all ID related to your bank cards and credit cards and then took your money away.

Hello Jack,

Thanks for leaving your Lucky Spins review.

We’re sorry to hear about your negative experience with them. Unfortunately, we don’t have access to your personal account.
We hope that you’ll manage to solve your issue as soon as possible.

Best Regards,
Casino Professor Team

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