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Dunder Canada Review

Dunder Canada
4.5 / 5
No Deposit Bonus
-
First Deposit Bonus
100% up to $50 + 50 Bonus Spins
Payment methods
Bank Transfer, Interac, MasterCard, MuchBetter, Paysafecard, Visa
Software
Betsoft, Evolution Gaming, Microgaming, NetEnt, Play'n Go, Pragmatic Play, Push Gaming, Quickspin, Red Tiger, Relax Gaming, Stakelogic, Thunderkick, Yggdrasil

**NOT AVAILABLE IN ONTARIO** -- Min. deposit $10. Max. bonus $50. Max. bonus bet $5. For new customers registering on mobile devices only. 30x wagering requirement on deposit and bonuses (game weighting applies).

18+ | Gamble responsibly | GambleAware.org | T&C's apply
Last updated
Pros
  • Dedicated welcome bonus for Canadian players
  • $10 minimum deposit
  • Wide selection of games
  • Interac available as a payment method
  • Lots of games titles and slots
Cons
  • No 24/7 customer support
  • $20 minimum withdrawal

 

Dunder Casino is a legit online casino. It is owned by MT SecureTrade Limited. This company is licensed by the Malta Gaming Authority to offer casino games to players. Read on this page our Dunder Casino Canada review and find out about the features of this casino and what you can find on their website. Canadian players will find out all the payment methods available, bonuses and more. You’ll see all the game titles and slots available.

Dunder casino bonus CA: $50 + 50 free spins

Welcome bonus at Dunder Casino

As online casinos in Canada often give casino bonuses when you make your first deposit, it’s the same with Dunder. This is how they present it:

  • 100% up to $50
  • 50 Bonus Spins

Free spins

At the moment of this review, the site offers the following free spins:

  • 50 bonus spins
  • To use on the slot Sweet Bonanza

Bonus terms & wagering

**NOT AVAILABLE IN ONTARIO** -- Min. deposit $10. Max. bonus $50. Max. bonus bet $5. For new customers registering on mobile devices only. 30x wagering requirement on deposit and bonuses (game weighting applies).

At the moment of this Dunder Casino review, each player should make a minimum deposit of $10 to activate the welcome offer.

Before withdrawing any money from these bonuses, Canadian players have to meet the 30x wagering requirements. This is a good and standard amount to see when reviewing our online casinos with real money.

Payment methods

Payment methods at Dunder Casino

These are the payment methods you can use to make a deposit at Dunder Casino Canada:

  • Interac
  • MuchBetter
  • Paysafecard
  • Visa
  • Mastercard

For sure, a positive feature under this section si the presence of Interac and MuchBetter. Why’s that?

Because Interac is very popular and MuchBetter is gaining popularity too. It’s important for our Canadian players to see them available.

Minimum deposit

The minimum deposit at Dunder Casino is $10. This applies for all the payment methods available on this site. All the deposits are free of charge as the casino applies no fees.

A 10 dollar minimum deposit casino is very common in Canada. It allows players to play real money slots and games with a reasonable starting amount. So it’s good to see Dunder as part of this group.

Withdrawal times

It takes between 72 hours and 3 business days to finalize a withdrawal at Dunder Casino, on average.

When you request a withdrawal, Dunder casino must process and approve it before your winnings will reach your account. This is a fundamental step and part of their license, to prevent any financial issues.

Once they accept your request, you’ll receive your money in your account. The amount of waiting time depends on the method you choose:

  • Interac: Instant
  • MuchBetter: Instant
  • ecoPayz: Instant
  • iDebit: Instant
  • Visa & Mastercard: 1 to 3 business days
  • Bank Transfer:1 to 3 business days

As you can see, e-wallets process payments quickly. So we suggest you use one of these methods if you can.

The minimum withdrawal amount is $20 for all the methods available.

Games selection

Games selection at Dunder Casino

At Dunder Casino, you can find more than 1500 games for Canadian players. You can find the most popular titles and new ones too.

These games are powered by some of the most well-known game providers in the industry, such as:

  • Microgaming
  • Play ‘n Go
  • Quickspin
  • Relax Gaming
  • Red Tiger
  • & many more

You should consider that game providers update their libraries on a regular basis. This means that you’ll be able to find different games when you access their website.

Every Canadian player can count on the security and safety of each of these game providers and the titles they find at Dunder Casino.

You can be sure that:

  • All the games are fair
  • The operators are trustworthy
  • Your deposits and withdrawals are always safe when playing their slots

Live casino

Live casino section at Dunder Casino

If you like to interact with other players, you will enjoy their live casino section. Here, you can find games of:

  • Roulette
  • Blackjack
  • Baccarat
  • Poker

At the moment of this review, these live games are powered by two important providers:

  • Pragmatic Play
  • Evolution Gaming

Also in this case, live casino providers can update their libraries regularly.

Mobile & interface

Mobile testing at Dunder Casino

When we wrote this Dunder Casino review for Canada, we had a positive experience browsing their website from a mobile phone.

It was easy to look around and find all the different game titles. The menu button guided us to the sections we were looking for without any major issues.

Therefore, Canadian players can count on Dunder as a mobile friendly casino for everyone who owns a mobile device such as a phone or a tablet.

Customer support

Customer help and support at Dunder Casino

If you need help with something, you can contact Dunder in two ways:

  • Live chat from 02:00 to 19:00 (Eastern Daylight Time).
  • Email

Unfortunately, they don’t offer 24/7 customer service. This is pretty bad for Canadian players as they have to adjust to European time zones.

Is Dunder Casino legit?

Dunder Casino is owned and operated by MT SecureTrade Limited. This company is licensed by the Malta Gaming Authority. So, this means that Dunder is one of our MGA casinos.

It is thanks to this license that Dunder Casino is allowed to operate in different regions of Canada – such as Alberta. However, the site is not available for players in Ontario.

They have also received positive reviews from their Canadian players on TrustPilot. Here are some of them:

Dunder first positive player review

In the screenshot above, the player expresses appreciation toward the verification and withdrawal process.

Dunder second positive player review

In this case above, the player underlines the help from the customer service and the credit of the welcome bonus.

However, they have also received negative reviews from unsatisfied players. Here’s one:

Dunder negative player review

The player is not happy with the waiting approval time for their verification documents. This is a standard process at every Canadian site. It can happen that players have to wait longer than usual before the casino approves all the documentation.

When playing at Dunder Casino, you can always count on the safety and security of all your data. This is a fundamental factor for the casino.

You can be sure that:

  • They put in place measures to protect your data at all times
  • They limit access to your data to specific employees
  • These employees will always follow the casinos’ instructions

According to all the above information, we can say that Dunder Casino is legit and not a scam.

Verification process

Dunder Casino is required to go through a fundamental verification process, as part of their license. They do this to verify that Canadian players say the truth about who they say they are.

This means that you have to give them the following documents in order to:

  • Prove your identity: Such as passport/driving license/national ID
  • Prove your address: Such as utility bill or bank statement

FAQ

Dunder casino review Canada summary

Our Dunder Casino review for Canada showed you what you can find at this site.

They have many games available and popular payment methods in Canada. They allow players to make a $10 minimum deposit to start thier journey with them.

Unfortunately, the withdrawal minimum amount is higher – $20. They don’t have 24/7 customer support and this is not good for Canadian players. They could improve this in the future.

But this is a good website and we had a positive experience while browsing it from both a compuer and a mobile device.

If you do play here, please add to the Dunder Casino Canada reviews from our readers on this page.

Dunder Canada Reviews from players

I have placed a $50 deposit and I’ve earned $300 in my winnings. I use no bonuses so received no bonus money. Said my withdrawal was available for $300 but yet they got me to verify all of my information and then told me that they were no longer in my region. I live in Canada there is a lot of right up about this being a mobile casino in Canada run from multa. They have kicked me out so I cannot reply through email I cannot log in I cannot even bring up the site now it says that it is not available in my region. What a scam do not put your money on this site you will not be given a reason in which you are allowed to withdraw your money.. Nor is there anyone that you can talk to.

Hi Toni,

Please send an email to Dunder’s customer support team outlining your status. You can then wait for them to reply with the next steps.

Regards,
Casino Professor Team

They are crooks! I’m out 500.00. I did everything they asked to prove I didn’t receive it. And then when I file complaint with governing body, Ecogra, they lied to them and said they were still investigating! But told me too bad, nothing they could do after months of jumping through their hoops. I’ll never see that 500 now.

Hi Sue,

Sorry to hear you’ve had problems with Dunder.

Unfortunately, we don’t have access to any of your account information ourselves. As you’ve been in touch with eCOGRA, perhaps they can provide information on any next steps you can take.

We hope this manages to solve your issue.

Regards,
Casino Professor Team

I tried to withdraw my funds.. an email came back saying it failed.. Now they want a copy of my bank statement..
” We would love to send you your withdrawal, however since the original request failed, we will have to do it manually. Before we are able to send you your funds by a manual transfer, we need to verify your bank account, to ensure that the money will go to the correct account.

Therefore, please send us a pdf of your bank statement which is linked to your bank account **XXXX showing proof of ownership / your personal details as well as your bank details, in order for us to send the funds back to you through a manual bank transfer.

This document should be in .pdf format, or a scanned photocopy. Kindly note that if you’re sending this bank statement, we need to see the full statement, not just the front page, but all pages and all details – including your personal information must be clearly visible. Please ensure all four corners of each document are showing.

Should you have more questions, do not hesitate to reach out via email or chat.

Best regards,
Taylor
Dunder Ambassador

Is this legit?? Just what I need.. some one to have all my banking info and get scammed?

Hi Gloria,

Dunder may request documents to verify your personal information. This can be found in the terms and conditions of their site.

Regards,
Casino Professor Team

Seems to be an ongoing problem with Dunder, I have everything verified and now 500 is “lost” and asking me for something the banks do not do so the impossible. I’m filing complaint with Malta Gaming Authority. Since this isn’t the first issue, been battling for a month to receive what I won…never have this issue with other casinos

Dunder does not payout…takes your money but God forbid you win anything. I sent in everything they asked for and came up with multiple excuses to reject my banking stuff….but accept my money from same banking info that I had to verify to even begin playing. I think it’s a crooked company and stay away. And as you can see, I’m not the only one.

I finally won and tried to make a withdrawal and they kept asking for more info. After I provided everything they requested, they said that they sent my funds and they went “missing”. They are refusing to pay me the money they owe me.

Hi,

We are sorry to hear you’ve had a negative experience with this casino.

We can however inform you that an account verification is a standard procedure in an online casino. This is to verify your age and identity, among other elements.
It is possible that your funds are still underway. Depending on the payment method you’ve chosen, a withdrawal may take up to 7 banking days until it is credited.

We hope you will be able to solve this with Dunder customer support and that your funds will arrive soon.

Regards,
Casino Professor Team

Just waiting on money to hit bank the accepted my withdrawl fingers crossed

Hi,

We are happy to hear you made some nice winnings at Dunder Casino!

We wish you lots of luck in your future gaming.

Regards,
Casino Professor Team

Worst ever i have $1600.00 withdraw they do not know where it is i am out $1600.00 i advise nobody to play Dunder they have to do is go into histoy to find my money first they said it was sent i thihk it is a scam team of dunder get hold of me. Help me get my money

Hi,

Thank you for leaving your review of Dunder Casino – but sorry to hear you are facing issues.

Assuming you have requested a withdrawal, it might be that your withdrawal is still on its way to your card or bank account. Perhaps extra safety or verification measures need to be taken before further processing is possible.

We advise you to contact Dunder’s customer support about this. They should be able to solve this query.

We wish you good luck with your future gaming.

Regards,
Casino Professor Team

I am testing out the withdrawal possessed with this casino as my dad is a lawsuit lawyer and vary good at his job iv be asked to look into this from company’s who deal with fraudulent casinos can’t say the company as we are invisible to the casino but I will tell you all now if I don’t get the money won then this casino will be in so much trouble that all u will get more then a fair shake of what the have ripped you off for I advice to make sure u don’t false advertise things as I have 4 things already on my list of wrong full doing of a customer and ir player this is just the start now if my money won is taken out the investigation will fail and I will only have proof of them paying what they should be as I am the one guy who is able to take them down so will see what happens s

Hi,

Thanks for getting in touch with us about Dunder Casino in Canada.

Let us know if you end up having any problems – and congratulations on your win!

Casino Professor Team

This app I have spent over $400 on in the last week and I have never ever once had a problem was any other online casino act the way I have this one there is absolutely nothing fraudulent or illegal with the way I have obtained my online balance let alone the money I have one is all fair and has been one properly on their app. Not only am I unable to withdraw my winnings as the only explanation I got was your withdrawal has been rejected, I need to withdraw this now because I require the money for a damage deposit. I’m considering calling the police but I will just advise whoever is reading this to not for one second gets sucked into playing on this app I was done because I’ve seen others successfully online Gamble and they had no issues when trying to obtain their winnings I would at least be happy with my $250 cash back got an ad about $550 now and I need my money something better get done about this.

Hi Matt,

Thanks a lot for getting in touch with us.

Sorry to hear you’ve not had a good experience. Are you able to contact customer support? They should be able to provide more of an explanation about your withdrawal.

We hope your issues are resolved as quickly as possible.

Regards,

Casino Professor Team

These guys are horrible while paying ur miney back, unlike paynow.com.these people don’t have a intent to part ways with ur money..I’m having horrific time ..please don’t play with them..my experience n advice

Hello there,

Thank you for your feedback. For all payment-related issues, we highly recommend that you get in touch with Dunder Casino’s customer support service to get additional information. Please be aware that some withdrawals may require an additional verification process.

But if you keep having some cashout issues within the next few days, feel free to contact us again!

Kindest regards,

Casino Professor Team.

They are simply cheaters ! Always find new reason to do not pay money

Hi Beata,

Thanks for getting in touch with us about your experience at Dunder.

As online casinos offer games of chance, it is never guaranteed that you will win. The games are tested for fairness regularly by independent auditors – but you still need luck whenever you play.

We hope you have better luck in future.

Regards,

Casino Professor Team

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