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William Hill Casino Review UK

18+ | Gamble responsibly | | Full T&Cs apply
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William Hill Casino
No Deposit Bonus
First Deposit Bonus
100 Free Spins (no wager)
Payment methods
Apple Pay, Bank transfer, Ecopayz, MasterCard, Neteller, PayPal, PaysafeCard, Revolut, Skrill, TrueLayer, Visa, Wise
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4 / 5
  • No wagering on the first deposit bonus
  • Fast William Hill withdrawal times
  • Range of popular payment methods
  • Recurring promotions for existing players
  • 24/7 customer support
  • £30 max win from bonus
  • Smaller library of slots and games than other sites

Is William Hill legit?

William Hill is an online casino that launched in 2001. It’s currently owned by 888 Group and is one of the biggest names in the gambling industry. William Hill Casino operates legally in Britain as they have a licence from the UK Gambling Commission. So there’s no doubt that this site is legit and not a scam. But how good is it compared with other options? Read our William Hill Casino review as we cover everything about this site.

Homepage of William Hill Casino UK

William Hill casino bonus

New players from the UK can get a casino deposit bonus at William Hill after signing up. It currently consists of:

  • Stake £10 – Get 100 Free Spins (with no wagering)

Bonus terms & wagering

18+. Play Safe. New customers only. Opt in required. 1x per customer. Fishin Pots of Gold only. Min £10 stake. Max 100 Free Spins at 10p per spin. Free Spins expire 24 hours from issue. Max redeemable £30. Eligibility rules, game, location, currency, payment-method restrictions and terms and conditions apply. #ad

Full T&Cs apply

The terms and conditions of a bonus are very important so place a lot of importance on how good they are within our reviews of UK online casinos. It’s good to see that the bonus terms and conditions at William Hill Casino are pretty good.

The main aspect is that the bonus has no wagering requirements on any winnings. This means whatever you win from the bonus is paid in cash. This is very good as casinos with no wagering requirements are very popular with British players.

However, there are a few things to consider. You must wager £10 of your own money on a specific game (Golden Fields slot) before the bonus becomes available. Most other sites give players the bonus as soon as the deposit is made. You can’t deposit using an e-wallet for the bonus either. This means PayPal is excluded which is disappointing because a lot of players from the UK prefer to use this payment method.

Another slight downside is that you can’t win more than £30 from the bonus. Anything over this amount will be removed from your cash balance.

But compared to other options on our UK online casinos list, the no wagering aspect makes this a pretty good part of our William Hill Casino review.

Bonus code

N/A – There isn’t a William Hill promo code required for the above offer.

You just need to select the offer and stake the required amount.

Free spins

Like with all free spins, you can only use them to play a specific slot. At the time of writing, you can use the 100 free spins at William Hill Casino to play:

  • Golden Fields slot by Microgaming

To get the 100 free spins, you must also stake £10 on this same slot. If you play any other game then this won’t unlock the offer.

Promotions for existing players

If you continue to play after the bonus above, there are plenty of promotions for existing players at William Hill Casino in the UK. The exact offers change regularly but here are a few examples that we found when doing this William Hill Casino review:

  • Free spins
  • Deposit bonuses
  • Slot tournaments
  • Cash drops
  • Prize draws
  • & more

Compared with other sites, this is a decent mix and should give you plenty of chance to top up your account.

Payment methods

You can use the following payment methods at William Hill Casino in the UK:

William Hill deposit methodMinimum deposit
Debit card (Visa/Mastercard)£5
Instant Bank Transfer (TrueLayer)£5
Apple Pay£5
Cash Direct£10

We were pleased to confirm William Hill as one of our PayPal casinos available in the UK. This is very good as many British players prefer to deposit using this option. PayPal only partner with gambling sites that they consider to be credible too so this is another good indication that William Hill is a legit place to play.

However, there are plenty of other options as well. For example, William Hill are an instant bank transfer casino in the UK which allows you to deposit straight from your account by securely logging into your online banking. Many players are starting to use this option.

One of the more unique ways to fund your account is Cash Direct. You can go into a William Hill shop and buy a voucher for how much you want to top up. Then go to make a deposit and enter the voucher’s code as shown here:

Using a Cash Direct voucher at William Hill Casino UK

Overall, there are plenty of payment methods available so this is a good part of our William Hill Casino review.

Minimum deposit

The minimum deposit at William Hill is £5. As you can see in the table above, this is available when using a debit card (Visa/Mastercard/Revolut/Wise), Instant Bank Transfer via TrueLayer, or Apple Pay.

Being a £5 minimum deposit casino in the UK is good because British players can play for less. It’s also quite rare to find sites allowing deposits of a fiver.

If you use any other deposit method, the minimum amount is £10.

William Hill withdrawal time UK

The average withdrawal time at William Hill in the UK is between 6 hours and 5 working days. The speed of the payout depends on whether your account is fully verified and which payout method you use.

William Hill aim to approve all payouts within a few hours. However, delays can occur if you are withdrawing a large amount or if you need to send any documents for verification.

Once approved, the time it takes to receive your money depends on the payout method:

William Hill withdrawal methodAverage withdrawal timeMinimum withdrawal
Instant Bank Transfer (TrueLayer)Within 2 minutes£5
Visa Direct debit cardUp to 4 hours£5
PayPalUp to 24 hours£10
SkrillUp to 24 hours£5
NetellerUp to 24 hours£5
ecoPayzUp to 24 hours£5
Other Debit card1-3 working days£5
Revolut1-3 working days£5
Wise1-3 working days£5
Apple Pay3-5 working days£5
Standard Bank Transfer3-5 working days£25
Cash DirectInstant (within a William Hill shop)£10

We recommend that you choose one of the quicker options available when possible. For example, withdrawals using instant bank transfer via TrueLayer can be paid out in a matter of minutes, as confirmed on their website:

2 minute withdrawal time with instant bank transfer at William Hill

This is on par with the fastest withdrawal online casinos that are available in the UK at the moment. E-wallets like PayPal are also quite speedy.

William Hill are connected to the Visa Direct network too. The money is usually available in just a few hours which makes them a Visa fast withdrawal casino. This is confirmed on their website:

4 hour withdrawal time with Visa Direct at William Hill

You just need to have a supported Visa debit or prepaid card from a major UK bank. Any that have been issued within the past few years are likely to be supported. Other debit cards can take a few days to process.

You also have the option of withdrawing your money in-store using Cash Direct. You need to write down a 19-digit voucher number and visit a William Hill shop and they will give you it in cash.

Overall, there are plenty of options that payout fast so this is a very positive part of our William Hill Casino review.

Minimum withdrawal

The minimum withdrawal amount at William Hill is £5. This is when using a debit card (Visa/Mastercard/Revolut/Wise), Instant Bank Transfer via TrueLayer, some e-wallets (Skrill/Neteller/ecoPayz), or Apple Pay. This is great as it allows players to withdraw a fiver when most sites require a higher amount.

For PayPal and Cash Direct, the minimum withdrawal amount is £10. For Standard Bank Transfer, it is £25.

UK players can no longer reverse withdrawals once they have been locked in.

Slots & games

Slots & games lobby at William Hill UK

There are 500+ slots and games at William Hill in the UK that you can play. This is a decent number although many other casinos often have several thousands of games available.

As you can see in the image above, you can use a variety of different filters to find a game to play. This includes filtering by category such as the type of game and the most popular options. There’s also a search bar if you know the name of the game or provider.

Here are the types of games you can play at William Hill:

  • Slots
  • Jackpots
  • Megaways
  • Table games
  • Slingo
  • Bingo
  • & more

The vast majority of games are online slots which are very popular with players in the UK. There are many options that have different features and bonuses built-in, while William Hill even have exclusive slot games that can only be played here.

William Hill have partnered with a range of casino game providers to build up their library. This includes providers that British players like such as Pragmatic Play, Play’n GO, NetEnt, Red Tiger, and more.

Overall, this is a decent part of our William Hill Casino review. However, it could definitely be improved by adding more games and providers in future.

Live casino

Live casino library at William Hill Casino UK

You can find 100+ live casino games at William Hill in the UK. This is a pretty big number compared with other online casinos which is good to see. As shown in the image above, you can filter by the type of live game you want to play or by using the search bar.

You can play many different live dealer games like:

  • Roulette
  • Blackjack
  • Game Shows
  • Baccarat
  • Poker
  • & more

Some of these are exclusive to William Hill so you can’t find them anywhere else.

William Hill have partnered with Evolution Gaming to provide many of these games. Evolution is one of the most popular live dealer developers in the UK so this is a great addition. Other options are provided by Playtech and Pragmatic Play.

Overall, this is a very positive part of our William Hill Casino review.

Mobile & interface

William Hill Casino UK on Mobile

As most UK players use their mobile to play, it’s important that the design is user-friendly on these devices. We were happy to see that William Hill have created a good experience on mobile with a clear interface.

The site itself automatically adapts to your screen size. There are plenty of menus and buttons that make navigating around simple. There is a William Hill app for Android and iOS or you can just use your browser. When testing this site, we found no real advantage when using the app though so it’s purely optional.

All the same features that are available on desktop are also found on mobile. For example, you can benefit from the same bonuses, use the same payment methods, and play most of the games. There might be a very small number of games that are not mobile compatible. But this isn’t William Hill’s fault as these games were developed using technology that’s now outdated.

William Hill is also one of the popular independent casino sites that are available. This means the site runs on a unique platform which makes it easier for them to continually upgrade their features.

Customer support

FAQs at William Hill UK

If you ever need any help while playing then there are plenty of customer support options at William Hill.

The best starting point is their FAQs section. As shown in the image above, they list commonly asked questions on this page about a variety of categories like deposits, withdrawals, games, verification, and more. The answers are very detailed so you can often find your answer here straight away.

However, if you need to speak to someone in person then you can do so via:

  • Live chat
  • Twitter (@WillHillHelp)

Their live chat team are available 24/7. At first, you will speak to a digital assistant who will try to find an answer for you. However, if the answer isn’t good enough then you can ask to speak to an agent. We contacted their live chat a few times while doing our tests and we were put through to someone quickly. They provided good answers to a range of topics that answered our issues.

Their Twitter team are available between 8am – 11pm. However, they are not as quick to reply – so we recommend using live chat when you can.

William Hill Casino review summary

Overall, we think William Hill is a good online casino in the UK. They have a great bonus for new players with fair terms, a range of popular payment methods with fast withdrawals, and 24/7 customer support. We’ve listed them as one of out top 20 UK online casinos at the moment.

There are a few areas that could still be improved. The big one is their games library which is decent but could be expanded. Most other sites have a lot more gaming options so we hope to see more options in future.

If you do decide to play, make sure to add to the William Hill Casino reviews from our players on this page.


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