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Genesis Casino Review

Genesis Casino review
Genesis Casino
No Deposit Bonus
First Deposit Bonus
  • Evolution Gaming, Microgaming, NetEnt, NYX, Play’n GO, Quickspin, Red Tiger Gaming, Yggdrasil
  • Malta Gaming Authority, UK Gambling Commission
Payment methods
  • Boku, Ecopayz, Maestro, MasterCard, Neteller, PaysafeCard, Skrill, Sofort Banking, Trustly, Visa, Zimpler
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2.5 / 5

*Genesis Casino Review Update* – Unfortunately, the UK Gambling Commission suspended the licence of Genesis Global Limited on 20th July 2020. Until a full review is conducted, UK players can no longer play here. We recommend viewing our top 20 online casinos UK for a substitute.

Genesis Casino opened in April 2018 with a space theme to match their name about the creation of the world. The owning company just so happens to be Genesis Global Limited who have a lot of experience in the sector.

They’re in charge of many other top casino sites so we were expecting only good things. Mostly that was the case – but there were one or two disappointments you should know about.

Genesis Casino review in a nutshell:

  • Multi-currency welcome bonus
  • 1,000+ games
  • Fast withdrawals but with a fee
  • Secure platform
  • Live Chat on login only

Genesis Casino Bonus

New players can instantly access Genesis’ casino welcome bonus.

First Deposit Offer

All UK players get a match bonus when they first make a deposit here:

  1. 100% up to £100 + 300 Free Spins
18+ Full T&C’s Apply. New players Only. £10 min deposit. £5 max bet using bonus. 40x wagering applies. Bonus valid for 14 days. 30 Spins on Starburst games will be credited per day for 9 days after qualifying deposit/wager is met. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Skrill + Neteller excluded. Always refer to Bonus Terms –

Genesis Casino Bonus Code

N/A – You do not need a Genesis Casino bonus code to unlock the offer above.

Genesis Casino Free Spins

In most cases, Genesis Casino have made their 300 free spins for Starburst.

Yet, you don’t go them all in one go. Instead, they’ll be issued within batches:

  • Get 30 free spins immediately upon your first deposit
  • The rest will be credited in batches of 30 over the following 9 days

Bonus Terms & Wagering

Of course, our Genesis Casino review would be nothing without an overview of their wagering requirements and bonus terms. Luckily,  they’re pretty lenient and straightforward—just as the Professor likes them:

  • Wagering of x40 applies to the welcome bonus and free spins winnings of ALL countries
  • Minimum deposit is £10
    • Deposits via Skrill or Neteller are NOT eligible
  • Deposit bonus is valid for 14 days
  • Each batch of 30 Free Spins is available for 72 hours after activation
  • There is a max withdrawal of £100 from the Free Spins
  • Maximum bet of £5 per spin when wagering
  • You can opt-out and not take the welcome package

As mentioned above, you should always make sure to check out all the rules yourself.

On first inspection, however, terms here look decent.


There are many other casino bonuses available once you’ve completed the welcome package.

Things change all the time so it’s difficult to pinpoint exactly what you can look forward to. However, there were plenty of free spins and cash tournaments at the time of this Genesis Casino review update:

  • Free Spins on Monday
  • 25% Bonus on Friday
  • 10% Live Cashback

They heavily promote these offers on their social media accounts so that you’re kept up to date.

VIP Program

Their VIP loyalty scheme is particularly space-themed but it’s nothing we haven’t seen before.

Don’t get us wrong, it’s decent – with dedicated account managers, exclusive bonuses & events, faster withdrawals, and even the possibility to win flights abroad.

The problem is that there’s no set way of joining. This makes us think that it’s only going to be interesting to high rollers rather than casual players – especially when flights abroad are spoken of.

Payment Methods

You can make a payment using Visa/MasterCard/Maestro, Skrill, Neteller, Paysafecard, Trustly, EcoPayz and Entropay. For UK players, this is also a Boku casino site for small and quick transactions.

All deposits are processed instantly for free.

Genesis Casino Withdrawal Times

The time it takes for you to receive a withdrawal at Genesis Casino varies from 24 hours up to 5 working days.

This is because each request needs to first be approved. Then, exactly how much time your payout takes depends on your chosen withdrawal method:

  • eWallets: Instantly
  • Card: 1-3 Working Days
  • Entropay: 1-3 Working Days

We highly recommend using an eWallet – such as Skrill, Neteller, EcoPayz or Trustly – to receive your winnings as quickly as possible.

NOTE: A 2% handling fee is charged for their withdrawals (minimum of £0.80 or equivalent).


If it’s your first time withdrawing at Genesis then it might take a little longer than usual. This is because the site is required by their UK licence to verify each player’s identity.

Feedback of Genesis on TrustPilot

Although this can be frustrating – as you can see from a previous player’s experience posted on TrustPilot – it generally takes between 48 – 72 hours for your account to be verified here.

To make things run smoothly, make sure you have the following documents in order:

  • Valid copy of an ID card: Passport or driver’s license
  • Valid copy of proof of address: Bank statement, utility bill, formal letters etc
  • Copy of Payment Method: Scan or screenshot of card, eWallet account, bank statement etc

Best Genesis Casino Games

Genesis Casino have the best slots and games on board.

They offer over 1,000 different titles which you can filter between and you’ll get to play video slots, classic slots, table games, scratch cards, and more.

Choose your best Genesis Casino game with filters

This is thanks to a mix of both old and new game developers. Play the tried and trusted like Evolution, NetEnt, and Play’n GO before migrating to Red Tiger, Oryx, and NYX.

Thanks to their relatively new status, they also happen to be one of the newest Microgaming casinos around with lots of their slots.

Live Tables

For live dealer fans, there are 20 tables you can tune into.

Blackjack, roulette, and poker variants are covered. However, you’ve also got alternative tables such as:

  • Lightning Dice
  • Deal or No Deal
  • Dream Catcher

Most of the streams are provided by Evolution but you’ll find a few NetEnt live tables too.

Must Fall Jackpots

An interesting category that the Professor spotted was the filter “Must Fall Jackpots”.

These give you an idea of the best Genesis casino game to play if you’re after a windfall amount.

You’ll be able to play both local and pooled jackpots here.

Enjoy on Mobile

It goes without saying that you can play using your smartphone and tablet – but is it any good? A mobile casino done right isn’t always a given but Genesis’ is pretty good.

The vast majority of their huge library of games can be played on mobile. You’ll also have access to the same bonuses and payment methods. The only thing is that you can only play in portrait mode – not landscape.

Genesis Mobile Casino review

There are no Genesis Casino apps for Android or iOS at the time of writing but that’s no real loss. You’ll still be able to play wherever you are using the device’s browser.

Security & Safety

Being owned by Genesis Global Limited, it’s well-known that Genesis Casino is safe, secure, and trusted.

Their other sister sites before include Sloty and Vegas Hero so there never really was any doubt. The same SSL encryption and PCI compliant payment security is in place as their other sites.


The site operates under the parent company’s Malta Gaming Authority and UK Gambling Commission licenses.

As of this Genesis Casino review update, the UK certificate had no recorded sanctions or other blemishes. This is great to see – especially when considering that they’re not exactly a new company.

Customer Service

One slight blot is that there seems to be no live chat option for players who aren’t signed up.

While this shouldn’t be much of a problem if you want to play, it isn’t great if you want to confirm a few things before joining like the Professor. Here’s your full list of customer service options:

  • Live Chat (when signed in)
  • Email
  • Phone (both UK and Malta)
  • FAQs

The FAQs section answers your basic questions but it is a little short.

Find answers to casino FAQs at Genesis

Restricted Countries

Unfortunately, we were unable to find a complete list of restricted countries.

However, the following are confirmed regions where you CAN’T play: United States of America and its territories, France and its territories, Spain, Denmark, Hungary, Iran, Israel, Portugal, Romania, Turkey, Ukraine, Belgium, Australia, Slovenia, and Greece.

Genesis Casino Review by Casino Professor

We have temporarily paused our Genesis Casino review rating in light of the UK Gambling Commssion’s decision to suspend their licence.

We will update this review with any relevant information in the near future.

Casino Professor Team

Genesis Casino Reviews from players

  1. Uploaded documents paid out first two time third time problems saying they need documents uploaded still waiting for the to pay out

    1. Hi Kevin,

      Thanks for getting in touch with us about Genesis Casino.

      In line with their licence obligations, a casino may ask for additional documents for some withdrawals. This may take a while to complete, but you can contact customer support to try and get an update on the progress.

      Please let us know if this continues to be an issue after a few days.

      …And congratulations on your win! 😀


      Casino Professor Team

    2. Hi Kevin,

      Just a follow-up about Genesis Casino having their licence temporarily suspended by the UK Gambling Commission yesterday.

      The Gambling Commission has instructed Genesis to allow UK players access to their site to withdraw their balance. Therefore, your withdrawal request shouldn’t be affected by this suspension.


      Casino Professor Team

    1. Hi Calvin,

      Sorry to hear about your time with Genesis.

      Have you contacted their customer support? There could be a few reasons why a payout is not being processed so they should be able to explain why.

      Please do get back in touch if you don’t manage to resolve this.


      Casino Professor Team

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