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Last updated: March 20, 2019
Can Gala Casino cut it as an online casino? They’re up against some pretty fierce competition, but the Professor has spotted some really good features which he thinks will please you no end. Read on for a full Gala Casino review, including a couple of negatives to watch out for…
Gala Casino recently celebrated over 10 years online after launching back in 2008. The platform is driven by Gala Coral Interactive and therefore has ties to Gala Bingo. The brand was well-known across the UK for their brick-and-mortar establishments before Gala Online Casino went live. But are they as good online as they are in person…?
Gala Casino review in a nutshell:
- PayPal accepted
- Many other favourable terms
- A few major developers missing
- High roller VIP scheme
- Only a handful of eligible countries
Gala Casino Bonus
We always start with the casino bonus, and Gala Casino are offering a pretty decent deal for first depositors:
- 100% up to £200
- 20 Free Spins
Gala Casino Promo Code
N/A – No specific Gala Casino promo codes are in operation for their welcome bonus.
Just make sure to opt-in to the offer.
Gala Casino Free Spins
If you decide to take up Gala Casino’s free spins welcome bonus, there’s a decent selection of slots you can use them on.
Make sure to check under the terms and conditions, but at the time this Gala Casino review went live you could use them on Age of the Gods, Furious Four, Goddess of Wisdom, King of Olympus, Prince of Olympus, Batman &The Riddler, Batman & The Joker Jewels, or Batman & Catwoman Cash.
Bonus Terms & Wagering
One of the most important aspects to take away from this Gala Casino review is the welcome bonus terms and conditions.
Take a minute to peruse some of the most important:
- x20 wagering requirements apply to the deposit + bonus (effectively, x40).
- Free Spins are valued at £0.25 each
- You must opt-in BEFORE making a deposit
- A £10 deposit all in one go is needed to begin
- You CANNOT use either Skrill, Neteller, Paysafecard or a pre-payment card for any deposit bonus.
- The following regions are not eligible for Gala Casino’s bonus package: Belarus, Georgia, Liechtenstein, Macedonia, Slovakia or Croatia.
- Both bonuses must be used up in full within 14 days of being issued
Aside from the irritating bonus + deposit policy, the terms here at Gala Casino are pretty standard with other sites.
The only thing the Professor would like to stress is opting-in correctly and using an approved payment method.
If you happen to become a regular player, there are further incentives lined up for you too.
Head to the Promos page to find all of their current offers lined up. As they like to switch things up from time to time, the Professor couldn’t pinpoint exactly what you’ll get. However, here’s the basic idea he got when completing his Gala Casino review:
- Weekly Challenges
- Special Live Casino bonuses
- Exclusive jackpots
- Gadget giveaways
One thing that is set in stone is Gala Casino’s VIP Program.
However, it’s not quite as good as some of the other fully-fledged casino VIP programs of other sites. Why? Because your status changes each month depending on how much you deposit and how many comp points you manage to claim:
- Bronze: (£500 deposit / 250 Comp Points)
- Silver: (£2,000 deposit / 1000 Comp Points)
- Gold: (£4,000 deposit / 2000 Comp Points)
- Platinum: (Invitation only)
Of course, the benefits you get are second-to-none – cashback, priority withdrawals, unique bonuses etc – but these are only going to be reserved for high rollers.
After that momentary blip, the Professor is keen to share details of the trusted payment providers in action here.
The minimum amount you can deposit is £10 for every service provider, but remember it’s £20 for the bonus to be activated.
Gala Casino Withdrawal Time
If you win, Gala Casino will pay out anywhere from within a few minutes up to 5 working days – once the request has been approved. To break that down, all withdrawals need to be checked and cleared before they can be processed.
If it’s your first time, you’ll be subject to Gala Casino’s verification checks to prove your identity. Don’t worry, this is standard UKGC policy that all UK casinos have to adhere to – but it may take a few days.
After verification has been confirmed, you can enjoy the following Gala Casino withdrawal times:
- eWallets: Instantly!
- Credit/Debit Cards: 2-5 working days
Therefore, unless you’re a stickler for card transactions, we recommend choosing an eWallet to facilitate payment of your winnings.
Gala Casino Slots & Games
But bonuses, favourable terms and fast payments wouldn’t be much good if the entertainment is poor. However, the Professor wouldn’t suggest anything with sub-standard games.
As such, you can play Gala Casino slots that have been created by some of the biggest and best game developers around – thanks, in part, due to a deal with content distributor Playtech.
They have video slots, table games, classic slots, and live casino covered – with fairness tests by GLI Europe. Yet, perhaps the jewel in the crown is their exclusive jackpot games which often house over £1million in total prizes.
However, if you’re a fan of NetEnt or Microgaming casinos then the Professor found no trace of these providers.
Again, another slight disappointment, but Gala Casino make up for it with their own Gold Exclusives slots that can’t be found elsewhere!
Gala Mobile Casino Review
It goes without saying that all sites these days must have mobile casinos included – but that doesn’t mean they’re good.
Luckily, the Professor always sees what the experience is like on mobile, and his Gala Casino review for smartphones and tablets scores well.
As you can see from the above image, the design is smooth and interface slick so you can quickly navigate around.
The vast majority of desktop games are also available at Gala mobile casino, while payments and bonuses are completely mirrored.
Gala Casino App – Android/iOS
If you’d like, there are plenty of apps to download too. The Professor prefers to use his browser to save storage space, but that’s just personal preference. Even so, he was impressed by the variety of native applications on show:
- Android app
- iPhone/iPad app
- Windows app
Never seen a Windows casino app before? It’s true that they’re rare – but they make gaming on desktop slightly easier.
Just use the same username and password combination to begin – and benefit from push notifications if you wish.
Safety & Security
If all that makes you suspicious, the fact that the latter is listed on the London Stock Exchange should allay any fears (GVC HLDGS).
This casino legally operates under Gala Interactive’s UKGC license. As you can see, there have been some recorded sanctions in the past, with an incident in April 2016 and November 2017.
This isn’t the easiest reading, but at the same time it’s highly likely that the UKGC have got their eye on them for any future mishaps.
If you ever get into a jam then Gala Casino’s help is contactable 24/7. No matter what you’re issue is, these options will always be on hand for you:
- Live Chat
Find Common Answers in FAQs
Another useful avenue to check if you’re stuck is Gala Casino’s Twitter account replies. They’re known to post answers to questions there, plus occasional bonuses, polls and other content.
We’re sorry to be the bearer of bad news but not all regions are included.
Rather than list those that are exempt, we thought it’d be easier to list the eligible countries that can play at Gala Casino: United Kingdom, Republic of Ireland, Argentina, Barbados, Belarus, Croatia, Georgia, Gibraltar, Guernsey, Iceland, lsle of Man, Jersey, Lebanon, Liechtenstein, Luxembourg, Macedonia, Malta, New Zealand, Saint Kitts and Nevis, San Marino, Slovakia, and Slovenia.
Gala Casino Review by Casino Professor
All-in-all, I like what I’ve seen from Gala Casino.
The welcome bonus isn’t bad – and the wagering requirements aren’t anything too heavy.
The games library could be upgraded with additional slots and content, and it’s true that Gala have run into problems with the UKGC in the past. However, the notoriously difficult to please PayPal have been convinced, while there is a lot of flexibility in terms of support, apps and promotions.
Let us know what you think below by writing your own Gala Casino review.