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Dr Slot Casino Review

Dr Slot
1 / 5
No Deposit Bonus
-
First Deposit Bonus
-
Not available
Payment methods
Software
18+ | Gamble responsibly | GambleAware.org | Full T&C’s apply
Ad disclosure

Dr Slot Review Update – In September 2023, Dr Slot’s licence from the UK Gambling Commission licence was surrendered. This means you can no longer play on this site. Select an alternative place to play from our top 20 online casinos UK list or the options below:

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Is Dr Slot closing?

In September 2023, it was announced that Dr Slot Casino would close immediately. UK players can no longer deposit and play at this site.

How do I withdraw my money from Dr Slot?

Dr Slot will try to return any real money that’s in your balance automatically to one of your previously registered payment methods.

If this is unsuccessful, you can log in to your account to request a withdrawal yourself. This can be done until 6th March 2024. You can also speak with their customer support team via live chat until this date.

From 7th March 2024 onwards, you can only request a withdrawal from Dr Slot by contacting [email protected] and quoting your details.

What happened to Dr Slot Casino?

On 1st September 2023, the UK Gambling Commission announced the suspension of Intouch Games Limited’s operating licence – where Dr Slot was listed. This was pending the outcome of a review.

Shortly after, Intouch Games Limited announced that they were surrendering their UK Gambling Commission licence. This meant they are no longer allowed to operate Dr Slot in the UK.

What happened to Dr Slot’s sister sites?

As Intouch Games Limited gave up their entire licence, this means they are not allowed to operate any gambling site in Great Britain. So Dr Slot’s sister sites were also forced to close.


Dr Slot Review

Dr Slot is an online casino that launched in 2018. Dr Slot is currently owned and operated by Intouch Games. This company has a lot of experience in the online casino industry and also operates other similar sister sites. They have developed their own platform and create their own slots and games. This means you will be able to play brand new games at Dr Slot which is very rare. In our Dr Slot review, we explain exactly what it’s like to play here from start to finish.

Homepage of Dr Slot Casino UK

Deposit methods

You can use the following deposit methods at Dr Slot Casino UK:

  • PayPal
  • Visa
  • Mastercard
  • Bank Transfer
  • Pay by Phone

For our online casino reviews, we like to see a decent variety of payment options. Dr Slot’s is a decent mix.

The fact that Dr Slot is one of the elite PayPal casinos is very good. PayPal is very strict about partnering with casinos. Only very safe and secure sites are accepted – so this is a good indication of Dr Slot’s reputation. PayPal is also widely used by UK players.

They’ve also recently started to accept instant bank transfers. This means you can deposit straight into your account in seconds using online banking or your mobile app. This is great to see as it proves that Dr Slot continues to add new features that are popular with British players.

Minimum deposit

The minimum deposit at Dr Slot Casino is £3. However, to be a £3 minimum deposit casino UK, you must use the Pay by Phone deposit method.

If you use any other method then Dr Slot’s minimum deposit raises to £4.

Dr Slot withdrawal time

The time it takes to get a Dr Slot withdrawal is between a few minutes and 4 working days on average. For example, we received our withdrawal in under 10 minutes (more on that below). However, the exact payout times can vary considerably.

All pay out requests need to be manually approved by the banking team. This usually takes up to 1 working day. But delays can occur, especially if extra verification documents are needed.

Once approved, the time it takes for the money to reach your account depends on which method you use:

  • PayPal: Within a few minutes
  • Visa: 1-3 working days
  • Mastercard: 1-3 working days
  • Bank Transfer: 1-3 working days

There is no minimum withdrawal amount at Dr Slot. However, if you try to withdraw less than £10 then you will incur a fee of £3. Therefore, we only suggest doing this in very rare circumstances.

Our Dr Slot withdrawal review

Our Dr Slot withdrawal time

When doing this Dr Slot review, we were lucky enough to win a bit of cash and decided to withdraw using PayPal.

It took less than 10 minutes for the money to be in our PayPal account from start to finish. As you can see in the image above:

  • We requested the payout at 18:53
  • The money was in our PayPal account at 19:00

This is very quick and is easily around the same speed as our fastest payout casinos UK at the moment.

However, always remember that each payout request is different and delays can happen.

Slots & games

Dr Slot's exclusive slots & games

One of the key things to know about Dr Slot Casino is that you can ONLY play their own slots and games. At the time of our most recent Dr Slot Casino review update, there are 60+ slots and games available for UK players. This can be either a good or a bad thing because:

  • There’s a much smaller collection of slots and games than at other casinos
  • BUT – the slots and games here are completely unique

Compared with the rest of our top 50 online casinos UK, Dr Slot is different because you will be playing slots and games that cannot be found anywhere else. This is very unique as pretty much all other online casinos use the same game providers – which means you’ll play the same games. But at Dr Slot, you will be playing only their own games which offers something different.

Here are some of their most popular games to give you an idea of where to start:

  • Rainbow Slots
  • Fire and Gold
  • Full Metal Jackpot
  • Red Hot Stepper
  • Heaven or Hell Wilds

They add new games to their library too. Of course, this isn’t done as quickly as other casinos – but they’ve made decent progress over the years. To give you an idea, when we first published our Dr Slot Casino review, they had around 30 slots and games. Nowadays, there are more than 60. So Dr Slot have more than doubled the number of games available since we’ve been reviewing them.

All of Dr Slot’s exclusive slots and games are tested for fairness by independent auditors too. This is a requirement for casinos that operate legally in the UK. You can view the RTP of every slot on their site, along with all other relevant game information.

The downside is that you won’t have anywhere near as much choice. Because other mainstream developers such as NetEnt and Microgaming are not found here.

Mobile & interface

Dr Slot Mobile Casino review

The site itself is titled “Dr Slot Mobile Casino”, so that already confirms you’ll be able to play here on smartphone and tablet with no issues.

Near enough all the games that are available on a laptop are available for mobile too. That’s because Intouch Games have developed them using the latest technology, so there’s no need to bounce between devices like at other sites.

App

If you want to play using your smartphone or tablet then you must use the Dr Slot app. This is available for both Android and iOS devices.

It is not possible to play using your mobile device’s web browser. This is a disappointing part of our Dr Slot Casino review as most online casinos allow you to play through the browser – which saves time and storage space. We hope Dr Slot allow this too in future.

Is Dr Slot legit?

Dr Slot is one of the online casinos owned and operated by Intouch Games. Intouch has consistently provided a fair and fun experience for players. From what we’ve seen, Dr Slot is a totally legit and safe casino site.

All casinos by Intouch Games are standalone casinos UK. This means they run on their own platform which provides a unique experience for British players. We’ve already seen a good example of this with their exclusive slots and games. They also deploy strong encryption, while they also have a dedicated section in their terms which states the security policies. There’s no evidence that Dr Slot is a scam of any kind.

Licences

Dr Slot was listed on Intouch Games’ UK Gambling Commission licence. This previously allowed them to operate Dr Slot legally in the UK.

However, during September 2023, their licence was suspended. This means British players can no longer play here.

Verification

One condition of Dr Slot’s UK licence is that all players must have a verified account before they can play.

In some cases, Dr Slot can be an online casino without verification because they sometimes manage to verify your identity automatically. When you sign up, they will try and match the information you provide in the sign up form with a variety of public databases. If successful, you won’t need to send any documentation (for now).

Unfortunately, this automatic process isn’t guaranteed. Also, you’ll probably have to send in documents at some point anyway. Dr Slot often ask for verification documents that prove:

  • Your age and identity
  • Your address
  • Your payment information

If you want to know more about verifying your account then you can check out our guide to online casino verification UK. You’ll also find a few tips on how to speed up verification.

Dr Slot customer service

Dr Slot's customer service options

If you’re ever stuck then there are plenty of customer service options at Dr Slot.

The best place to start is the FAQ section. You’ll find questions that are commonly asked by other players. If your query is listed then you can get a quick answer in just a few seconds.

However, if you still need help then Dr Slot’s customer service team are available via the following methods:

  • Live Chat
  • Email

The opening hours are 7:30 – 22:00 UK time. So there is no 24/7 customer support unfortunately. This means you will need to wait for an answer if you leave a message outside of the available hours.

When we contacted the live chat agents ourselves, they were quick and efficient with useful answers. If you ask any questions yourself, let us know what you think by leaving your own Dr Slot review below.

FAQ

Dr Slot Reviews from players

I deposited using mobile. How can I withdraw my winnings please? Where do I send the bank documents too as live chat isn’t working?

Hi Daniel,

Thanks for leaving your questions about Dr Slot:

1. If you deposited using your mobile phone then you’ll need to use a different option to withdraw. You can check what’s available by selecting “Withdrawals” under your account. If you have any issues then you can contact their customer support team once it’s back up and running.

2. You can send verification documents to Dr Slot using the “Send ID” option under your account. Just choose what type of document it is and then select the file to upload directly.

We hope these answers help to solve your issues.

Regards,

Casino Professor Team

All the reviews say the same as me you can deposit as much as you want whenever but first time you try to withdraw they need all sorts of id that they won’t accept anyway, but you can still carry on depositing in that time bunch of con artists with fake reviews! I mean who puts great customer services, for loads of reviews, if there was no dramas in first place you wouldn’t need to speak to there two bob joke of customer services

Hi Ashleigh,

Sorry to hear you’ve had problems verifying at Dr Slot.

Are you able to contact their customer support team? They should be able to explain why they haven’t accepted your documents. Usually, you need clear copies of documents that have been sent within the past few months (if applicable).

We hope you are able to verify yourself quickly.

Regards,

Casino Professor Team

Dr slot is an absolute shambles do not deposit a penny with them as they will try and make it virtually impossible for you to collect any winnings

Hi John,

Can you explain the problems you’re having while withdrawing?

As we mentioned in our Dr Slot Casino review, they may ask for verification documents – if this is the problem? This is to fulfil certain requirements of their UK licence. It is included within their terms and conditions.

Looking forward to hearing from you.

Regards,

Casino Professor Team

Scammers do not sign up trust me

Hi Jemma,

Thanks for telling us about your experience at Dr Slot. Sorry to hear it’s not been good.

Dr Slot have a licence from the UK Gambling Commission which ensures that they are not a scam. Are you able to tell us more about any problems you had?

Regards,

Casino Professor Team

I agree Jemma
Biggest lot of ? I’ve came across !

I won money on the bonus that was free but then I was told I can only withdraw 50 out of 100 that I won that’s not including the wagering that I already passed it’s hard to get a reply when I asked for assistance it just comes up with a computer message then today I put £10 deposit on and won basically nout and still didn’t pay me the £50 they said I will receive ?feel like it’s a total scam now as it’s Evan gone out of my game history and it was showing there before I done the deposit I just don’t understand this whatsoever

Hi Sammie,

Thanks a lot for getting in touch with us about Dr Slot.

At the time of writing, the total amount you can win from Dr Slot’s no deposit bonus is £50. This is currently stated within the bonus’s terms and conditions. So, unfortunately, although you managed to complete the wagering requirements and win more, only £50 was transferred to your account.

Have you requested the £50 to be withdrawn? You should be able to see this within your account if you have. Withdrawals usually take a few days to complete.

We hope everything is resolved as quickly as possible – and congratulations on your win!

Regards,

Casino Professor Team

I have deposited hundreds and withdrew £30 to my pap pal after verification no issue then won £100 tried to withdraw that 10 days ago I have had to send so much identification I am waiting on them asking for my actual dna
As it’s the only thing they haven’t got! I have called 100+ times
Tried live chat a million times
E mailed
Complained
No answer ever still I’m yet to speak to anyone
3
Times my account has been varified the goes
Back to pending I have never known anything like it
I would never recommend this site
In fact I’m going to go on as many sites
As
I can to warn people of this scam! STAY AWAY FROM DR SLOTS! Total scam

Hi Aimee,

Thanks for leaving your feedback about Dr Slot Casino.

Sorry to hear there’s been a delay with your payout. However, there’s always a chance that you’ll be asked for extra verification documents after requesting a withdrawal. That’s because Dr Slot check all payouts before they are approved, in line with their licence requirements.

We hope your documents are verified as quickly as possible so you can get access to the money. Congratulations on your win!

Regards,

Casino Professor Team

Hi there this is over 2 weeks now and still waiting on my big win thus is a total shambles my account is under review that what they keep saying to me

Hi Annmarie,

Thanks for getting in touch with us about Dr Slot Casino.

Sorry to hear you’ve been having issues. Usually, account reviews are conducted within a few days (although it can take longer). If you haven’t heard back from them soon, you can contact their support team for an update.

We hope everything gets sorted out as quickly as possible.

Regards,

Casino Professor Team

Right it has been 2 months now since I have won £62 on dr slots and now they have blocked my account and still haven’t sent me the winnings this site asked me to send proof that I did send them and now they haven’t sent the winnings yet and don’t play on this site it’s a SCAM and now I have no choice to report this to the uk gaming site and bring in watchdogs

Hi Christian,

Thanks for leaving us your Dr Slot Casino review – but sorry to hear you’ve not had a good experience.

All licenced UK casinos must perform checks on withdrawal requests. In some cases, this can cause lengthy delays.

Are you able to send Dr Slot an email or request a callback? They should be able to provide more information about your account status and an update on your withdrawal.

We hope everything is resolved as quickly as possible.

Regards,

Casino Professor Team

WARNING POSSIBLE SCAM…..I was awarded FREE SPINS, I won some money so wanted to withdraw it. I had to make a deposit prior to withdrawal so I deposited £5, I still wasn’t able to withdraw any money so I deposited another £5 to total £10 deposit so that I could withdraw my “winnings” and deposit. I followed the Withdrawal insructions , my balace then showed £0.00 but after 4 days the money is still not in my bank account, So far after another 5 days, DRSLOTS have still IGNORED my email and messages. I have had to contact my Bank to help me get my £10 refunded back into my bank account.

Hi Adam,

Thanks a lot for getting in touch with us about Dr Slot.

At licenced UK casinos, all withdrawals must be approved before they are processed back to your bank account. This can take several days to complete.

We hope everything is resolved for you as quickly as possible.

Regards,

Casino Professor Team

When I will receive free bonuses

Hi Frantisek,

Thanks a lot for getting in touch with us about Dr Slot.

At the time of writing, new players residing in the UK will receive their no deposit bonus after they register a new account and pass Dr Slot’s verification procedures.

Up to 20 free spins will be awarded via an SMS text message sent to the UK number you used when signing up. More information on this can be found in the terms and conditions on their website.

Remember that Dr Slot Casino is only available for UK players, so you must be a resident of Great Britain to sign up and play.

We hope this has answered your question. Please let us know if there’s anything else we can help with.

Have a great day!

Casino Professor Team

To be fair I always used Ladbrokes and coral but got annoyed with the lack of bonuses they give good customers so I tried Dr slot, can’t fault them at all. Quick processing times on withdrawals and once they process the money it’s usually in bank within hour even though they say 1-3 days or whatever. I will continue to use Dr slot from now because I honestly think they are the best online games company out there right now. Five stars in my eyes

Hey Ben,

Thanks a lot for leaving your Dr Slot review. It’s great to hear that you’re enjoying it!

We hope you continue to have fun and wish you the best of luck in future.

Casino Professor Team

Horrible company to deal with! They will try everything soon cant withdraw your winnings! They want bank statements tracing payments tour previous address everything! Total rip off site

Hi Thomas,

Thanks for leaving us your review of Dr Slot Casino. Sorry to hear you’ve not had a good experience!

As Dr Slot has a licence from the UK Gambling Commission, they are required to check withdrawal requests before they can be approved. In some cases, you may need to send additional verification documents (like bank statements) for this to be completed. Dr Slot explains more about this on their FAQ page. Alternatively, you can contact their Live Chat team for more information.

We hope you manage to resolve your issues as soon as possible.

Regards,

Casino Professor Team

So I deposited, won 170, then 20 and 12. Uploaded passport and my withdrawal said failed. Then the adviser sent me this:

Mihai S says: Rest assured, the amount will soon be processed today and in 1-5 working days you will have it. Please keep in mind that weekends and bank holidays are not included towards the working days timescale though, unfortunately.

In rare cases, withdrawals might be processed during weekends, but please note that as a general rule of thumb, we don’t process them during non-working days.

The failed status that you see is just a small issue that will be fixed after the withdrawal will be processed.

Still no charge 2 days later

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