Casino.com Review

Casino.com review
No Deposit Bonus
-
First Deposit Bonus
100% up to £100 + 200 FS
Software
  • Blueprint Gaming, IGT, Microgaming, NetEnt, Playtech, Pragmatic Play, Quickspin, Realistic Games, Red Tiger Gaming
Licence
  • Gibraltar Gambling Commissioner, UK Gambling Commission
Payment methods
  • Bank transfer, Ecopayz, Maestro, MasterCard, MuchBetter, Neteller, PayPal, PaysafeCard, Skrill, Visa
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4.5 / 5

Casino.com is an online casino that launched in 2008. Casino.com is currently owned and operated by Mansion Europe Holdings Ltd. With such a name, you would expect them to offer a top quality casino experience. But is that the case? Read our Casino.com review as we cover all the aspects – good and bad.

Casino.com review in a nutshell:

Pros

  • NEW: One of our top 20 online casinos UK at the moment!
  • More game developers added in the last few years
  • Weekly promos
  • 24/7 customer support
  • Many payment methods – including PayPal

Cons

  • Pay by Phone by Boku no longer accepted
  • Slow Payouts
  • Must be logged in for live chat support

Play at Casino.com on desktop or mobile

Casino.com no deposit

Unfortunately, there is no longer a Casino.com no deposit bonus for UK players. You can view our £20 free no deposit casino as an alternative if you’d prefer to play with no deposit.

Casino.com bonus

If you want to make a first deposit, Casino.com UK has the following 100 deposit bonus as a welcome offer:

  • 100% up to £100 + 200 free spins

Casino.com might not be showering you with more multiple casino bonuses but at least it’s something.

Casino.com bonus terms

New customers. Min deposit £20. 40 free spins on first deposit. 160 free spins after first deposit (20 per day). Max win £100. 20x wagering. Deposit bonus 40x wagering. Expires 30 days from issue. Eligibility, game, platform, payment restrictions and T&Cs Apply.

T&C's apply

The bonus terms and conditions that we found for this Casino.com review have improved from what they once were. The casino bonus wagering requirements are not bad. For the x20 wagering on the free spins, this actually makes Casino.com a low wagering casino UK. The x40 wagering requirements for the deposit bonus are higher but quite standard.

But the best news is that this is a forfeitable bonus which is really useful. A forfeitable bonus means you play with your own money first. If you win, you can give up the bonus and withdraw it to your account. If you lose, the bonus acts as a second chance for you to win (albeit, a more difficult chance with the wagering requirements).

The only weird thing here is that you are supposed to wager your free spins exclusively on Age of Gods, but this does not really matter all that much. What is important here is that players will be more than happy with this forfeitable bonus.

One thing to note is that this is a card registration bonus UK only. This means you can only unlock the offer above by depositing using debit card. No other deposit method will work.

Casino.com bonus code

N/A – You do not need a bonus code to redeem your welcome offer at Casino.com.

Casino.com free spins

The first 40 free spins you’ll receive as soon as you make a first deposit. After this, the last 160 will be credited over the next 8 days, 20 free spins a day.

All of these free spins are for the game Age of Gods, which revolves around Greek mythology and, well, gods. This game is pretty fun in its own right, but sadly this offer only lets you play 20 free spins per day. The silver lining here is that at least you get to be excited for 9 days straight.

Promotions for existing players

Casino.com is one of those casinos that seems to always have something extra available.

At the time of this Casino.com review, there was at least one promo available every single weekday – with table game offers alongside slots. It is always nice to see casinos valuing their long-time customers as well instead of just focusing on new people and their plump wallets.

Deposit methods

You can use the following deposit methods at Casino.com UK:

  • Visa
  • Mastercard
  • PayPal
  • Maestro
  • Skrill
  • Neteller
  • Paysafecard
  • Ecopayz
  • MuchBetter
  • Bank Transfer

As you can see, there’s a wide variety of methods available. It’s great to see Casino.com UK as one of the elite PayPal casinos – so top marks for our Casino.com review for that!

Unfortunately, Casino.com no longer accepts Pay by Phone payments in the UK – which is disappointing. You can select an alternative from our list of Pay by Phone casinos.

Casino.com’s minimum deposit is £10. It used to be £5 when Pay by Phone payments were accepted. Again, you can select an alternative £5 minimum deposit casino UK if you would prefer to play with less.

So, a bit mixed overall.

Casino.com withdrawal review

The time it takes to get a withdrawal at Casino.com is up to 4 working days. This is because every request needs to be approved first which can take 3 business days. Then the payout speed depends on how quickly your chosen method processes the payment.

Here’s a general guideline of the average payout speeds at Casino.com below:

  • eWallets: Within 24 hours
  • Paysafecard: Up to 4 business days
  • Cards: Up to 4 business days
  • Bank Transfer: Up to 4 business days

As you can see, Casino.com is one of the very few Paysafecard casinos UK which accepts withdrawals using this method. You can transfer money back to your online Paysafecard account if you have one.

But overall, our Casino.com withdrawal review isn’t the best we’ve ever seen. For example, they are nowhere near to being a fast payout casino UK which can complete a withdrawal in the same day.

Casino.com games

Casino.com offers a whole bunch of fun and fantastic games from a variety of providers. Previously, they only offered games by Playtech – but they’ve since added NetEnt, Microgaming, Blueprint, Pragmatic Play and a few others to their ranks.

You’ll find a bunch of slots, video poker as well as table games and some jackpots.

Watch a huge win at Casino.com on their Pirates’ Plenty jackpot

Live casino

Alongside the classics are plenty of live casino streams – 35, at the time of this Casino.com review!

This is a pretty hefty number for live table games, with many other platforms sticking with the bare minimum and covering merely blackjack and roulette. However, here you’ll find baccarat, Spin-a-Win, card poker, and even themed tables for sporting events or new slots.

Mobile play

Casino.com may have started in 2008, but they just underwent a modernisation, which means that their mobile casino is definitely up-to-date.

Casinocom mobile review

No matter which recent Apple or Android device you have at your disposal, you can rest assured that Casino.com will perform nicely with it.

Is Casino.com legit?

Casino.com is owned by Mansion, who have been in the industry for a number of years. There are many security measures and preventatives to keep your personal data secure, meaning Casino.com is a totally legit site to play at.

Licences

To operate, Casino.com has two licences under the wing of Mansion: one from the UK and one from Gibraltar. Their UK licence allows them to legally operate for British players.

It’s great to see that no recorded sanctions have been attributed to Mansion’s UK licence throughout their time in the industry. This again shows them as a safe and trustworthy casino site.

Casino.com verification

Before you can play, you have to open an account and get it verified. This is due to UK licence obligations. All UK sites on Casino Professor are licenced in the UK and so must follow these rules.

Make sure to fill in your information correctly – such as name, age, address and the rest. This helps to verify your account automatically. However, you should expect to complete additional online casino verification soon after. This will require sending in documents that prove your identity, address, and payment method.

Customer support

However, one area that this Casino.com review drops a bit is with their customer support service. They have 24/7 support, but Live Chat is only available if you are logged in.

This is pretty annoying as it means you can’t ask a question and get an answer in real-time unless you have created and verified an account. Most sites offer Live Chat to everyone, so hopefully this is changed soon.

Perhaps to make up for it, Casino.com have a UK freephone and international number alongside email address and an FAQs section.

But unfortunately, our rating of this part won’t improve until Live Chat is fully installed for everyone.

Restricted countries

Of course, Casino.com UK accepts players from Great Britain.

However, there are quite a few other restricted countries listed on their website.

These include Kyrgyzstan, Cambodia, Tajikistan, Ethiopia, Bolivia, Nicaragua, Turkmenistan, Liberia, Guinea Bissau, Guatemala, Uganda, Pakistan, Ecuador, Sierra Leone, Burundi, Vanuatu, West Bank (Palestinian Territory, Occupied territory), Egypt, Gaza Strip, Congo, the Democratic Republic, Sudan, Central African Rep, Eritrea, Myanmar, Lao People’s Democratic Republic, Venezuela, Libya, South Sudan, Bosnia-Herzegovina, Haiti, Somalia, Syria, Yemen, Iraq, Afghanistan, North Korea, Australia, Colombia, Greece, Mexico, Iran, Nigeria, Serbia, China, India, Indonesia, Japan, Korea, Malaysia, Thailand, Vietnam, Russia, Lithuania, Germany, Antigua and Barbuda, Netherlands Antilles, Romania, Israel, France, Estonia, Cyprus, Bulgaria, Belgium, Turkey, Portugal, Macau, Libya, Philippines, Slovenia, Hong Kong, Spain, Austria, Hungary, Ireland, Czech Republic, Poland, Slovakia, Ukraine and the United States of America and Singapore.

FAQ

All new eligible players will be treated to a welcome bonus at Casino.com to begin. There are also weekly promotions for existing players if you want to claim extra bonuses.
No. Although Casino.com offer dedicated software for Android, iOS and Windows PCs, you can easily play within the browser of your device if you’d prefer.
Casino.com use a variety of providers to power their slots, table games, live casino and more.
You can use a wide variety of payment methods for all types of transactions, with some options available for specific countries. For example, UK players can enjoy deposits and withdrawals via PayPal.

Casino.com review by Casino Professor

Casino.com have really improved over the last year or so, with quality game providers adding a new dimension of entertainment.

We really like Casino.com and their welcome offer, and we think you should give them a shot. You will most likely find yourself mightily entertained in the process.

Make sure to add to the Casino.com reviews by our readers below if you do give them a spin.

Casino Professor Team

Casino.com Reviews from players

  1. It’s a con

    1. Hi Matthew,

      Sorry to hear you’ve not had a good experience at Casino.com.

      Are you able to provide more information about your issue?

      Regards,

      Casino Professor Team

  2. Good casino but be aware you can play hundreds of spins without getting any bonus. I have lost much more than I ever won, and if I won, they surely made sure they got their money back. Like any casino I suppose !

    1. Hi Michele,

      Thanks for leaving your Casino.com review.

      As online casinos offer games of chance, it isn’t guaranteed that you will activate a slot machine’s bonus rounds, unfortunately.

      We hope you have better luck in future.

      Regards,

      Casino Professor Team

  3. where my 200 free spin..i want to continue that slot was i play and win 200 time free game…?

    1. Hi,

      At the time of writing, our Casino.com review includes a UK bonus which gives players in Great Britain 20 spins as soon as they sign up. The other 180 spins are then unlocked if the player makes a qualifying first deposit of £20 or more.

      This offer is valid for players in Great Britain. A different bonus may apply to players in other regions. You can check what that is on the main Casino.com website.

      We hope this has answered your question. Please get back to us if you have any further queries.

      Good luck with your gaming!

      Regards,

      Casino Professor Team

  4. SCAM!! Don’t play in this casino, you will not get your money back.

    1. Hi Bine,

      Sorry to hear you’ve not had a good experience at Casino.com. Are you able to explain a bit more about what happened?

      As online casinos contain games of chance, it’s not guaranteed that you will win money while playing there. However, do let us know if your issue is to do with something else other than their games.

      Regards,

      Casino Professor Team

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