Casino.com is an online casino that launched in 2008. Casino.com is currently owned and operated by Mansion Europe Holdings Ltd. With such a name, you would expect them to offer a top quality casino experience. But is that the case? Read our Casino.com review as we cover all the aspects – good and bad.
Casino.com review in a nutshell:
- More game developers added in the last few years
- Weekly promos
- 24/7 customer support
- Many payment methods – including PayPal
- Removed from our list of top 20 online casinos UK for the moment
- Pay by Phone by Boku no longer accepted
- Slow Payouts
- Must be logged in for live chat support
Casino.com no deposit
Unfortunately, there is no longer a Casino.com no deposit bonus for UK players. You can view our £20 free no deposit casino as an alternative if you’d prefer to play with no deposit.
If you want to make a first deposit, Casino.com UK has the following 100 deposit bonus as a welcome offer:
- 100% up to £100 + 200 free spins
Casino.com might not be showering you with more multiple casino bonuses but at least it’s something.
Casino.com bonus terms
New customers. Min deposit £20. 40 free spins on first deposit. 160 free spins after first deposit (20 per day). Max win £100. 20x wagering. Deposit bonus 40x wagering. Expires 30 days from issue. Eligibility, game, platform, payment restrictions and T&Cs Apply.
The bonus terms and conditions that we found for this Casino.com review have improved from what they once were. The casino bonus wagering requirements are not bad. For the x20 wagering on the free spins, this actually makes Casino.com a low wagering casino UK. The x40 wagering requirements for the deposit bonus are higher but quite standard.
But the best news is that this is a forfeitable bonus which is really useful. A forfeitable bonus means you play with your own money first. If you win, you can give up the bonus and withdraw it to your account. If you lose, the bonus acts as a second chance for you to win (albeit, a more difficult chance with the wagering requirements).
The only weird thing here is that you are supposed to wager your free spins exclusively on Age of Gods, but this does not really matter all that much. What is important here is that players will be more than happy with this forfeitable bonus.
One thing to note is that this is a card registration bonus UK only. This means you can only unlock the offer above by depositing using debit card. No other deposit method will work.
Casino.com bonus code
N/A – You do not need a bonus code to redeem your welcome offer at Casino.com.
Casino.com free spins
The first 40 free spins you’ll receive as soon as you make a first deposit. After this, the last 160 will be credited over the next 8 days, 20 free spins a day.
All of these free spins are for the game Age of Gods, which revolves around Greek mythology and, well, gods. This game is pretty fun in its own right, but sadly this offer only lets you play 20 free spins per day. The silver lining here is that at least you get to be excited for 9 days straight.
Promotions for existing players
Casino.com is one of those casinos that seems to always have something extra available.
At the time of this Casino.com review, there was at least one promo available every single weekday – with table game offers alongside slots. It is always nice to see casinos valuing their long-time customers as well instead of just focusing on new people and their plump wallets.
You can use the following deposit methods at Casino.com UK:
- Bank Transfer
As you can see, there’s a wide variety of methods available. It’s great to see Casino.com UK as one of the elite PayPal casinos – so top marks for our Casino.com review for that!
Unfortunately, Casino.com no longer accepts Pay by Phone payments in the UK – which is disappointing. You can select an alternative from our list of Pay by Phone casinos.
Casino.com’s minimum deposit is £10. It used to be £5 when Pay by Phone payments were accepted. Again, you can select an alternative £5 minimum deposit casino UK if you would prefer to play with less.
So, a bit mixed overall.
Casino.com withdrawal review
The time it takes to get a withdrawal at Casino.com is up to 4 working days. This is because every request needs to be approved first which can take 3 business days. Then the payout speed depends on how quickly your chosen method processes the payment.
Here’s a general guideline of the average payout speeds at Casino.com below:
- eWallets: Within 24 hours
- Paysafecard: Up to 4 business days
- Cards: Up to 4 business days
- Bank Transfer: Up to 4 business days
As you can see, Casino.com is one of the very few Paysafecard casinos UK which accepts withdrawals using this method. You can transfer money back to your online Paysafecard account if you have one.
But overall, our Casino.com withdrawal review isn’t the best we’ve ever seen. For example, they are nowhere near to being a fast payout casino UK which can complete a withdrawal in the same day.
Casino.com offers a whole bunch of fun and fantastic games from a variety of providers. Previously, they only offered games by Playtech – but they’ve since added NetEnt, Microgaming, Blueprint, Pragmatic Play and a few others to their ranks.
You’ll find a bunch of slots, video poker as well as table games and some jackpots.
Watch a huge win at Casino.com on their Pirates’ Plenty jackpot
Alongside the classics are plenty of live casino streams – 35, at the time of this Casino.com review!
This is a pretty hefty number for live table games, with many other platforms sticking with the bare minimum and covering merely blackjack and roulette. However, here you’ll find baccarat, Spin-a-Win, card poker, and even themed tables for sporting events or new slots.
Casino.com may have started in 2008, but they just underwent a modernisation, which means that their mobile casino is definitely up-to-date.
No matter which recent Apple or Android device you have at your disposal, you can rest assured that Casino.com will perform nicely with it.
Is Casino.com legit?
Casino.com is owned by Mansion, who have been in the industry for a number of years. There are many security measures and preventatives to keep your personal data secure, meaning Casino.com is a totally legit site to play at.
It’s great to see that no recorded sanctions have been attributed to Mansion’s UK licence throughout their time in the industry. This again shows them as a safe and trustworthy casino site.
Before you can play, you have to open an account and get it verified. This is due to UK licence obligations. All UK sites on Casino Professor are licenced in the UK and so must follow these rules.
Make sure to fill in your information correctly – such as name, age, address and the rest. This helps to verify your account automatically. However, you should expect to complete additional online casino verification soon after. This will require sending in documents that prove your identity, address, and payment method.
However, one area that this Casino.com review drops a bit is with their customer support service. They have 24/7 support, but Live Chat is only available if you are logged in.
This is pretty annoying as it means you can’t ask a question and get an answer in real-time unless you have created and verified an account. Most sites offer Live Chat to everyone, so hopefully this is changed soon.
Perhaps to make up for it, Casino.com have a UK freephone and international number alongside email address and an FAQs section.
But unfortunately, our rating of this part won’t improve until Live Chat is fully installed for everyone.
Of course, Casino.com UK accepts players from Great Britain.
However, there are quite a few other restricted countries listed on their website.
These include Kyrgyzstan, Cambodia, Tajikistan, Ethiopia, Bolivia, Nicaragua, Turkmenistan, Liberia, Guinea Bissau, Guatemala, Uganda, Pakistan, Ecuador, Sierra Leone, Burundi, Vanuatu, West Bank (Palestinian Territory, Occupied territory), Egypt, Gaza Strip, Congo, the Democratic Republic, Sudan, Central African Rep, Eritrea, Myanmar, Lao People’s Democratic Republic, Venezuela, Libya, South Sudan, Bosnia-Herzegovina, Haiti, Somalia, Syria, Yemen, Iraq, Afghanistan, North Korea, Australia, Colombia, Greece, Mexico, Iran, Nigeria, Serbia, China, India, Indonesia, Japan, Korea, Malaysia, Thailand, Vietnam, Russia, Lithuania, Germany, Antigua and Barbuda, Netherlands Antilles, Romania, Israel, France, Estonia, Cyprus, Bulgaria, Belgium, Turkey, Portugal, Macau, Libya, Philippines, Slovenia, Hong Kong, Spain, Austria, Hungary, Ireland, Czech Republic, Poland, Slovakia, Ukraine and the United States of America and Singapore.
Casino.com review by Casino Professor
Casino.com have really improved over the last year or so, with quality game providers adding a new dimension of entertainment.
We really like Casino.com and their welcome offer, and we think you should give them a shot. You will most likely find yourself mightily entertained in the process.
Make sure to add to the Casino.com reviews by our readers below if you do give them a spin.
Casino Professor Team