In our Wheelz Casino review, it didn’t take us long to understand that this online casino is all about fancy slot games (as the name ‘Wheelz’ implies, actually). Wheelz Casino just opened in early 2021. It is owned and operated by Rootz Limited. This company is well-known in the iGaming business since it is in charge of a few more popular casino sites, such as Wildz (see our Wildz Casino review) and also Caxino (see our Caxino review). Therefore, you can be assured that Wheelz is legit and trustworthy.
When we conducted our Wheelz Casino review, we were greeted by David Hasselhoff who acts as an advertiser for the gaming portal. In the following Wheelz Casino review, we will go deeper into it to check whether Wheelz Casino is legit or not. We will also have a look at the welcome bonus, the game library and other important criteria.
Wheelz Casino review Canada in a nutshell:
- No deposit bonus for Canada players
- Reasonable terms and wagering
- Local Canadian payment methods
- Quick withdrawal times
- 24/7 support
Wheelz casino no deposit bonus
New players from Canada will get something just for signing up:
- 20 no deposit free spins
Wheelz casino bonus
Players will then be treated to the following Wheelz casino bonus in Canada if they make a first deposit:
- 100% up to $300 + 100 free spins
Whenever a new online casino appears on the market, it offers a particularly attractive welcome bonus. To claim the entire Wheelz Casino bonus, you need to make a deposit of $300. In this case, you would start playing with a bankroll of $600.
Wheelz free spins
As you can see, there’s a decent number of free spins at Wheelz that new Canadian players can get. It’s split in the following ways:
- No Deposit – Get 20 free spins upon registration
- First Deposit – Get 100 free spins as well as extra bonus money
The 20 free spins no deposit will be credited to your account instantly. However, the 100 first deposit free spins will be credited to your account in batches of 10 over a 10-day period. The value of each free spins may vary between $0.10 and $0.25.
Bonus terms & wagering
The wagering requirements imply that you must meet the whole casino bonus conditions before you may make a withdrawal. At Wheelz Casino, you need to wager your bonus amount 35 times before being able to withdraw it. Winnings on free spins have a wagering requirement of 35 times the winning sum. The maximum bet allowed when using bonus money is $5 per spin. Once the reward or bonus has been claimed, the player has 60 days to use it or the remainder may be forfeited. Please note that different games contribute a different percentage towards the wagering requirements:
- All slot games = 100%.
- Table and live casino games = 50%.
- Video poker games = 0%.
VIP loyalty program
Regular customers are also rewarded via bonuses from the Wheelz loyalty program. All rewards aren’t even subject to wagering requirements. The more you play, the more you are rewarded. Depending on your efforts, you will receive loyalty points, which you can exchange for real money and other juicy bonuses (such as regular deposit bonuses and other exclusive promotions). You can also get free spins and a weekly 20% cashback bonus.
As a member of the Wheelz loyalty program, you will also have a personal account manager at your disposal. You will be able to reach him/her by e-mail, by mobile phone, or via WhatsApp. Existing customers may also get reload bonuses and free-of-charge spins on the wheel of fortune.
Mobile entertainment is also offered at Wheelz Casino. Almost all slot machines and features can be tried out at any time, regardless of when and where you are playing. The Wheelz Casino app is heavily relying on HTML5 so that all games are loaded instantly. The concept of the app is very simple and all its sections are structured in the same way as on the desktop version.
Simply click on the game you want to play and it immediately loads on the browser. The great advantage of the Wheelz Casino app is that no storage space is unnecessarily wasted. You can use it, regardless of the operating system of your mobile device. The website automatically detects when it is accessed from a mobile device and adapts to the size of the screen. Numerous account management features are integrated in the app: you can make transactions on the go, for instance.
If you want to play for real money at Wheelz Casino, you not only need to create an account, you also need to make a deposit. Wheelz Casino boasts a whole host of fast and secure payment methods. You may use credit cards (Visa, Mastercard), e-wallets (MuchBetter, ecoPayz), and even online banking services (Interac, INSTADEBIT, and iDebit). When making a deposit, you need to transfer a minimum amount of $20. At Wheelz Casino, all transactions are completely free of charge.
Wheelz Casino withdrawal times
While your deposit is immediately credited to your account, you will have to be patient when it comes to withdrawals. Every withdrawal request is subject to a quick verification process carried out by a Wheelz Casino representative. We highly recommend that you promptly provide them with all the supporting documentation necessary to validate your account: a scanned copy of your ID card, a utility bill, a bank statement…
If your payout can’t be made via the payment method you chose when making a deposit, a bank transfer will be issued. Depending on the payment method you will use, it may take up to 3 business days to have your withdrawal processed. We always recommend the use of e-wallets when making online transactions at virtual casinos.
Wheelz Casino’s customer support service is available around the clock, seven days a week. You can describe your issue in English, French, German, Finnish, and even Norwegian. You can easily contact a Wheelz Casino Canada representative by clicking the live chat symbol. You will open a new window where you can expose the problem you encounter or the question you want to ask. In addition to the live chat, you may also get in touch with them via e-mail (at [email protected]) if your request isn’t time-sensitive.
The presence of a detailed FAQ section is also very positive. It gathers all the most relevant questions (along with the respective answers) that the Wheelz representatives were asked in the past. During our Wheelz Casino review, they answered complicated questions in a very friendly and understandable way. The only downside is that no phone support is provided.
Wheelz Casino review summary by Casino Professor
The casino operator’s know-how has a very positive effect on the Wheelz brand. Wheelz Casino scores in almost all areas that are of significant importance for players (with innovative slot games, for example). The range of rewards for loyal contributors and regular players also stands out. The wheel of fortune will also give you fantastic bonuses that not only upper-level VIPs can claim.
Wheelz Casino is also highly competitive when it comes to customer service. The technically experienced team of customer support representatives is definitely a plus. Rootz obviously took some experience from the previous online casinos they launched and optimized Wheelz even further. With David Hasselhoff, the brand is represented by a prominent character from the very beginning. As such, we’ve come to the conclusion that Wheelz Casino is worth a visit!
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